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- Tasks: Lead and manage diverse projects in ecommerce operations, ensuring timely delivery and alignment with business goals.
- Company: Join ASOS, a global online fashion retailer that champions creativity and inclusivity.
- Benefits: Enjoy employee discounts, personal development opportunities, flexible benefits, and 25 days of annual leave.
- Why this job: Be part of a dynamic team driving operational excellence in a fast-paced environment with a focus on innovation.
- Qualifications: Seeking candidates with project management experience, leadership skills, and relevant certifications like PMP or PRINCE2.
- Other info: Willingness to travel up to 50% is required.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
We’re ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
As theHead of Projects, you will lead the strategic planning, execution, and governance of projects across our ecommerce operations. You’ll oversee a diverse portfolio of initiatives—from infrastructure changes to automation rollouts and network expansions—ensuring they are delivered on time, within budget, and aligned with business goals. This role is perfect for a dynamic leader who thrives in fast-paced environments and is passionate about driving operational excellence through structured project delivery.
The Details
- Lead the end-to-end project delivery lifecycle across our supply chain
- Manage and mentor a team of project managers, coordinators, and PMO professionals
- Define and implement project governance frameworks, tools, and best practices
- Oversee project portfolio planning, prioritization, and resource allocation
- Ensure alignment of all projects with strategic business objectives and KPIs
- Collaborate with cross-functional teams including engineering, operations, IT, and finance
- Monitor project performance, risks, and dependencies across multiple workstreams
- Present project updates and strategic insights to senior leadership and stakeholders
- Drive continuous improvement in project delivery quality, and speed.
- Support change management, training, and stakeholder engagement initiatives
- Ensure compliance with safety, quality, and regulatory standards in all project activities
- Foster a culture of accountability, collaboration, and innovation within the project team
- Supporting our culture by championing Diversity, Equity & Inclusion strategies.
Qualifications
About You
- Educational background in Business, Engineering, Logistics, or a related field
- Extensive project management experience, coupled with a strong background in a leadership role.
- Proven track record of delivering complex, multi-site projects in logistics or ecommerce
- PMP, PRINCE2 or similar project management certification is highly desireable
- Strong leadership, coaching, and team development skills
- Excellent stakeholder management and communication abilities
- Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira, Power BI)
- Experience with portfolio management and strategic planning
- Willingness to travel up to 50%
Additional Information
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits
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Head of Projects - Fulfilment (London) employer: ASOS
Contact Detail:
ASOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Projects - Fulfilment (London)
✨Tip Number 1
Familiarise yourself with ASOS's company culture and values. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight your experience in managing complex projects within the ecommerce or logistics sectors. Be prepared to discuss specific examples of how you've successfully led teams and delivered projects on time and within budget, as this is crucial for the Head of Projects role.
✨Tip Number 3
Brush up on your knowledge of project management tools like MS Project, Jira, and Power BI. Being able to demonstrate proficiency in these tools during your conversations will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your leadership style and how you mentor and develop team members. ASOS values collaboration and innovation, so sharing your strategies for fostering a positive team culture will resonate well with their expectations.
We think you need these skills to ace Head of Projects - Fulfilment (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, especially in logistics or ecommerce. Emphasise your leadership skills and any relevant certifications like PMP or PRINCE2.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving operational excellence and how your experience aligns with ASOS's goals. Mention specific projects you've led that demonstrate your ability to manage complex initiatives.
Showcase Relevant Skills: Highlight your proficiency in project management tools such as MS Project, Smartsheet, or Jira. Discuss your experience with stakeholder management and how you foster collaboration within teams.
Prepare for Interviews: Be ready to discuss your approach to project governance and how you ensure alignment with business objectives. Prepare examples of how you've driven continuous improvement in project delivery quality and speed.
How to prepare for a job interview at ASOS
✨Showcase Your Leadership Skills
As a Head of Projects, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your mentoring and coaching experiences. Highlight specific instances where your leadership made a significant impact on project outcomes.
✨Understand ASOS's Culture
Familiarise yourself with ASOS's commitment to diversity, equity, and inclusion. Be ready to discuss how you can contribute to fostering this culture within the project team. Showing that you align with their values will set you apart from other candidates.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of project management tools like MS Project, Jira, and Power BI. Be prepared to discuss how you've used these tools in previous projects to enhance efficiency and communication.
✨Demonstrate Strategic Thinking
ASOS is looking for someone who can align projects with business objectives. Prepare to discuss your experience in strategic planning and how you've prioritised projects based on business goals. Use specific examples to illustrate your ability to think strategically and drive operational excellence.
