At a Glance
- Tasks: Lead IT procurement initiatives and build strategic partnerships with global teams.
- Company: Smith+Nephew designs tech that enhances lives, focusing on innovation and community.
- Benefits: Enjoy flexible work options, annual bonuses, health care, and training subsidies.
- Why this job: Join a mission-driven company that values diversity and empowers employees to make an impact.
- Qualifications: Bachelor's degree required; 7+ years in IT or procurement roles preferred.
- Other info: Hybrid work model available; mentoring and recognition programs offered.
The predicted salary is between 43200 - 72000 £ per year.
Director, IT Procurement BRM
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The IT Procurement Business Relationship Manager (BRM) serves as a strategic liaison between IT and the Global Procurement & GBS Source To Pay organizations. This individual will work closely with key stakeholders involved in the end to end Procurement process to build strong partnerships, understand business needs, and develop a shared technology roadmap that aligns with the overall Procurement strategy.
As the primary IT point of contact for the Global Procurement Leadership Team, the BRM will help identify opportunities to improve processes through technology, manage the intake and prioritization of enhancement ideas, and guide initiatives from concept to delivery with support from the broader IT organization. The BRM is also accountable for managing system escalations and ensuring timely resolution of service disruptions, acting as a key player in maintaining operational excellence.
What will you be doing?
Strategic Partnership & Engagement:
- Serve as the trusted IT partner for Global Procurement leadership across Direct & Indirect and GBS Operational Procurement teams (PTP).
- Facilitate ongoing dialogue between IT and Procurement stakeholders to ensure full alignment and mutual understanding of priorities.
- Translate Procurement strategies into an actionable technology roadmap in collaboration with Enterprise Architecture and IT leadership using advanced technologies including Artificial Intelligence.
Project & Initiative Leadership
- Collaborate with Project Managers and Business Analysts to scope and execute approved projects and enhancements.
- Monitor project progress, manage stakeholder expectations, and ensure business readiness for change.
- Track benefits realization and user adoption post-implementation.
Technology Roadmap & Portfolio Management
- Develop and maintain a technology roadmap aligned with business goals.
- Identify, evaluate, and prioritize enhancement opportunities and innovations based on business value and feasibility.
- Ensure initiatives are aligned with enterprise IT standards, cybersecurity policies, and compliance requirements.
Operational Excellence
- Act as the escalation point for system performance issues and outages impacting Procurement operations.
- Coordinate with IT and business teams to plan system outages to minimize impact.
- Coordinate with IT operations, support teams, and vendors to ensure swift resolution and clear communication.
Plan, lead and deliver project and enhancement delivery in an agile manner to remove risks associated to End of Life and security as well as smaller non-ERP maintenance projects .
- Hold the delivery execution teams accountable in achieving scope, schedule, financial & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution delivery management process.
- Collaborate with and leverage IT COEs and shared service capabilities
- Ensure the project success metrics are met and technology investment delivers business value in line with expectations
What will you need to be successful?
Education:
- Bachelor’s degree in Information Technology, Procurement or Supply Chain, Business Administration, or a related field (Master’s preferred).
Licenses/ Certifications:
- Business Analysis, ITIL, Project Management, Agile
Experience:
- 7+ years of experience in IT or Procurement / Supply Chain roles, with at least 3 years in a business relationship or IT program leadership capacity.
Competencies :
- Proven track record in building strategic partnerships and delivering technology-enabled business outcomes.
- Familiarity with ERP systems (SAP preferred), Ariba and Source To Pay solutions.
- Strong understanding of Sourcing, Contracting, Operational Procurement and Payables technologies.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to manage competing priorities in a complex, matrixed organization.
- Experience of managing 3rd parties and 3rd party delivered services
Preferred :
- Any of the ITSM Frameworks
- Strong knowledge of medical device or regulated life science industry supply chains & procurement processes.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website
Your Future: annual bonus, life insurance, company stock saving plan
Work/Life Balance: paid volunteering hours, flexible approach
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform
Flexibility: possibility of working in hybrid model
Training: Hands-On, Team-Customised, subsidies for language classes, certifications and postgraduate studies
Extra Perks: referral bonus, recognition program, mentoring program
Stay connected and receive alerts for jobs like this by joining our talent community.
We\’re more than just a company – we\’re a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Stay connected and receive alerts for jobs like this by joining our talent community .
We\’re more than just a company – we\’re a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
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Director, IT Procurement BRM employer: Smith & Nephew
Contact Detail:
Smith & Nephew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, IT Procurement BRM
✨Tip Number 1
Network with professionals in the IT procurement field, especially those who have experience in the medical device or regulated life science industries. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in procurement technology.
✨Tip Number 2
Familiarise yourself with the specific ERP systems mentioned in the job description, such as SAP and Ariba. Consider taking online courses or certifications that focus on these platforms to demonstrate your commitment and expertise in the tools that are crucial for this role.
✨Tip Number 3
Prepare to discuss your experience in managing stakeholder relationships and leading projects. Think of specific examples where you successfully aligned IT strategies with business needs, as this will showcase your ability to fulfil the strategic partnership aspect of the role.
✨Tip Number 4
Stay updated on the latest advancements in procurement technologies, particularly those involving Artificial Intelligence. Being knowledgeable about how these technologies can enhance procurement processes will set you apart as a candidate who is forward-thinking and innovative.
We think you need these skills to ace Director, IT Procurement BRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT procurement and business relationship management. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your background aligns with Smith+Nephew's mission. Mention specific projects or achievements that showcase your ability to build strategic partnerships and deliver technology-enabled outcomes.
Highlight Relevant Certifications: If you have certifications in Business Analysis, ITIL, Project Management, or Agile, make sure to include them prominently in your application. These qualifications are essential for the role and will strengthen your candidacy.
Showcase Communication Skills: Since the role requires excellent communication and stakeholder management skills, provide examples in your application of how you've successfully engaged with various stakeholders in previous roles. This could be through project leadership or collaboration efforts.
How to prepare for a job interview at Smith & Nephew
✨Understand the Role
Make sure you have a clear understanding of the Director, IT Procurement BRM role. Familiarise yourself with the responsibilities outlined in the job description, especially around strategic partnerships and technology roadmaps. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Experience
Prepare to discuss your past experiences in IT and procurement roles, particularly any leadership positions. Highlight specific projects where you've successfully managed stakeholder expectations or improved processes through technology, as these are key aspects of the role.
✨Demonstrate Communication Skills
Since this role involves liaising between IT and procurement teams, be ready to showcase your communication and collaboration skills. Prepare examples of how you've facilitated dialogue between different stakeholders and resolved conflicts or misunderstandings.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making process. Think about potential challenges you might face in this role, such as managing system escalations or prioritising enhancement ideas, and how you would address them.