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- Tasks: Lead and inspire a top-notch product design team to create innovative consumer products.
- Company: Citymapper, powered by Via, is revolutionising urban navigation for millions worldwide.
- Benefits: Enjoy competitive pay, stock options, hybrid work, and a vibrant office culture with team lunches.
- Why this job: Join a mission-driven team improving city mobility while working on impactful, user-focused designs.
- Qualifications: 10+ years in product design, leadership experience, and a passion for user-centric solutions.
- Other info: Open to diverse backgrounds; apply even if you don't meet every qualification.
The predicted salary is between 43200 - 72000 ÂŁ per year.
At Citymapper (powered by Via), we’re on a mission to help make cities easier to navigate. Our app helps millions of people around the world make the best decision on how they want to travel. Whether it's on foot or by bicycle, above ground or underground, or a combination of modes, our real-time data ensures that users have the most accurate and up-to-date information available.
We’re looking for a Director of Product Design who can think strategically and craft great consumer products. You’ll be leading a world-class product design team and collaborating closely with some of the best product managers and engineers in the industry to deliver elegant solutions needed by humans all over the world.
Smarter mobility leads to better cities, making them less congested, more affordable, and environmentally sustainable. This is an opportunity to be part of a small, mission-driven team reinventing a category, building both consumer products and enterprise technology to improve mobility in cities around the world. We use what we design, every day. We move fast. We like green.
What You'll Do:
- Lead, inspire and nurture Citymapper’s product design team.
- Help the team deliver best-in-the-world interactive design.
- Champion user research: seek and analyze quantitative and qualitative feedback to inform decisions.
- Balance user needs and business needs.
- Partner with Product Managers to define the roadmap, project milestones and priorities.
- Collaborate with Engineers to understand constraints and opportunities, and design with data.
- Work through the entire project lifecycle: at no point does designers “hand over” to another team. We follow through delivery, QA, and iterate.
- Test and use the product you build. Every day.
Who You Are:
Able to deliver world-class consumer products:
- 10+ years of experience in designing and building products.
- Experience leading design projects and managing people.
- Experience working with executive leaders.
- Able to create designs that trigger emotions and have a human touch.
- Experience in abstracting complexity behind simple messages and interfaces.
- Design with real data. Ship quick moves, learn & iterate.
- You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.
Able to scale & handle complexity:
- Deep understanding of the Citymapper app – as a user.
- Able to handle complexity (messy data, scale of the product).
- Able to foster quality and velocity at scale.
- Organised and knows how to prioritize features and tasks.
- Understands the dynamics of 0 → 1 and 1 → Scale.
- Comfortable combining a lean and iterative approach, with deadline-driven commercial commitments.
- Transportation experience is welcome to speed up the learning curve, but not mandatory.
A great communicator and empathic leader:
- Lead, inspire and nurture the product design team.
- Enable each teammate to become the best version of themselves.
- You see building products as a team sport.
- Able to lead by example with low ego as well as delegating.
- Great presenter and communicator.
- Design has the ability to inspire and energise the team, and you use this superpower.
- Assertive: Can ask the hard questions, knows when to push back elegantly.
Compensation and Benefits
- Becoming part of a company that was awarded for its commitment to social good.
- Competitive compensation including stock options.
- A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches.
- Comprehensive health scheme offered through AXA.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Apply for this job
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Director of Product Design (Citymapper) London (London) employer: Via Transportation, Inc.
Contact Detail:
Via Transportation, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Product Design (Citymapper) London (London)
✨Tip Number 1
Familiarise yourself with the Citymapper app inside out. As a potential Director of Product Design, understanding the user experience and identifying areas for improvement will demonstrate your commitment and insight into the product.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully led design teams. Be prepared to share specific examples of how you inspired and nurtured your team to achieve outstanding results.
✨Tip Number 3
Prepare to discuss your approach to balancing user needs with business objectives. Think about how you can leverage user research to inform design decisions and be ready to present your strategies during the interview.
✨Tip Number 4
Demonstrate your ability to communicate effectively with both design and engineering teams. Highlight any experiences where you've collaborated closely with engineers to create innovative solutions, as this is crucial for the role.
We think you need these skills to ace Director of Product Design (Citymapper) London (London)
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Director of Product Design position at Citymapper. Tailor your application to highlight how your experience aligns with their mission and values.
Craft a Compelling CV: Your CV should clearly showcase your 10+ years of experience in product design, leadership roles, and any relevant projects. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver world-class consumer products.
Write a Strong Cover Letter: In your cover letter, express your passion for improving urban mobility and how your skills can contribute to Citymapper's goals. Highlight specific examples of your past work that demonstrate your ability to lead design teams and collaborate effectively with product managers and engineers.
Showcase Your Design Philosophy: Include a section in your application that outlines your design philosophy and approach to user research. Discuss how you balance user needs with business objectives and provide examples of how you've used data to inform your design decisions.
How to prepare for a job interview at Via Transportation, Inc.
✨Showcase Your Design Philosophy
Be prepared to discuss your design philosophy and how it aligns with Citymapper's mission. Highlight your experience in creating user-centric designs that balance both user needs and business goals.
✨Demonstrate Leadership Skills
As a Director of Product Design, you'll need to inspire and nurture your team. Share examples of how you've successfully led design projects and managed teams, focusing on your ability to empower others and foster collaboration.
✨Prepare for Technical Discussions
Understand the technical constraints and opportunities that come with product design. Be ready to discuss how you’ve collaborated with engineers in the past and how you approach designing with data.
✨Emphasise User Research Experience
Citymapper values user research highly. Prepare to talk about your experience in conducting user research, analysing feedback, and how this has informed your design decisions in previous roles.
