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For Companies At a Glance
- Tasks: Lead sales operations, optimise Salesforce, and enhance processes for our B2B team.
- Company: Join Gumtree, a leading UK digital brand transforming the marketplace experience.
- Benefits: Enjoy hybrid work, competitive salary, bonuses, and fantastic health and financial perks.
- Why this job: Be part of a dynamic team reshaping a beloved platform for the digital age.
- Qualifications: Experience in Sales Operations and strong Salesforce skills are essential.
- Other info: Collaborative culture focused on personal impact and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to shape the future of one of the UK’s most iconic digital brands? At Gumtree, we’re on a mission to transform our platform into a modern marketplace for the Home, making every transaction effortless and secure. As a Sales Operations Lead, you’ll be joining a passionate team at the heart of our scale-up. You’ll play a key role in supporting our B2B team, owning and improving our Salesforce platform, driving process improvements, and optimizing tools and systems to meet the needs of our sales and customer service functions. Join us and play a key role in shaping the future of Gumtree.
Location: London, UK (Hybrid – 3 days in the office)
About the Role
Reporting to the Head of B2B Commercial, you’ll be instrumental in supporting our B2B team, owning and improving our salesforce platform, driving process improvements, and optimizing tools and systems to help Gumtree achieve its commercial objectives.
As the Sales Operations Lead, you will work closely with cross-functional teams, including sales, product, customer service and marketing, to improve operational efficiency, launch new products and features, and ensure the sales team operates at peak efficiency. You will be the go-to expert for Salesforce, ensuring it is fully leveraged to meet the needs of the sales and customer service organization.
You’ll be equally adapt being hands on to maintain, develop and launch new features, while also working with our salesforce dev team to transform our systems into a world class B2B and Customer Service platform.
What’s in it for you?
- An exciting opportunity to join Gumtree as we embark upon a journey of growth and transformation.
- A business with purpose – we are on a mission to make buying and selling safer, simpler and more enjoyable.
- A collaborative, inclusive, and high-performing team culture.
- A competitive salary and annual bonus with brilliant perks across health, wealth and financial wellbeing.
What are we looking for?
- Proven experience in Sales or Revenue Operations.
- Strong Salesforce Administration skills (including workflows, reporting, and integrations)
- Excellent communication and stakeholder management skills.
- Analytical mindset with a passion for continuous improvement.
- Familiarity with CPQ systems and Livechat/Chatbot tools is a plus.
About Us
Gumtree is one of the UK’s most popular online classifieds platforms, connecting millions of people every month to buy, sell, and trade. Our vision is to be the go-to marketplace for the Home, making every transaction effortless and secure.
We’re embarking on an exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace where buying and selling is safer, simpler and more enjoyable for everyone. This is your opportunity to join a dynamic team at the forefront of reshaping a household name for the digital age. Together, we’re redefining how communities connect and trade, building a platform that’s ready for the future.
At Gumtree, we don’t just offer jobs; we offer journeys. We empower our employees to make a personal impact in a trusting, and authentic culture. Experience a passionate team, where high performance and growth are fueled by the power of teamwork and genuine connections.
Join us and play a key role in shaping the future of Gumtree.
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Sales Operations Lead employer: Gumtree
Contact Detail:
Gumtree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Lead
✨Tip Number 1
Familiarise yourself with Gumtree's mission and values. Understanding their goal to transform into a modern marketplace will help you align your conversation during interviews, showcasing how your skills can contribute to this vision.
✨Tip Number 2
Brush up on your Salesforce skills, especially in areas like workflows and reporting. Being able to discuss specific examples of how you've optimised Salesforce in previous roles will demonstrate your expertise and readiness for the position.
✨Tip Number 3
Network with current or former employees of Gumtree on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your application process.
✨Tip Number 4
Prepare to discuss your analytical mindset and examples of continuous improvement initiatives you've led. This role requires a focus on operational efficiency, so showcasing your problem-solving skills will be crucial in making a strong impression.
We think you need these skills to ace Sales Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Sales or Revenue Operations, particularly any roles where you've worked with Salesforce. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming digital platforms and how your skills align with Gumtree's mission. Mention specific examples of how you've improved processes or systems in previous roles.
Showcase Your Salesforce Expertise: Since the role requires strong Salesforce Administration skills, be sure to detail your experience with workflows, reporting, and integrations. If you have familiarity with CPQ systems or Livechat tools, mention those as well.
Highlight Your Analytical Mindset: Gumtree is looking for someone with an analytical mindset. Include examples of how you've used data to drive improvements in sales operations or customer service, showcasing your ability to think critically and implement changes.
How to prepare for a job interview at Gumtree
✨Showcase Your Salesforce Expertise
As a Sales Operations Lead, you'll need to demonstrate your strong Salesforce Administration skills. Be prepared to discuss specific workflows, reporting techniques, and integrations you've successfully implemented in previous roles.
✨Highlight Your Analytical Mindset
Gumtree is looking for someone with an analytical mindset and a passion for continuous improvement. Bring examples of how you've used data to drive process improvements or optimise tools and systems in your past experiences.
✨Communicate Effectively
Excellent communication and stakeholder management skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've successfully collaborated with cross-functional teams in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific challenges related to sales operations. Think about potential situations you might face at Gumtree and how you would approach them.
