People & Culture Partner (London)
People & Culture Partner (London)

People & Culture Partner (London)

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
2

At a Glance

  • Tasks: Support teams in their journey and drive People strategy across two London hotels.
  • Company: Join The Hoxton, a vibrant lifestyle hospitality brand with a creative People team.
  • Benefits: Enjoy 25 days holiday, health cash plan, retail perks, and free meals on site.
  • Why this job: Be part of a fun, inclusive culture that values your growth and well-being.
  • Qualifications: 4+ years in People & Culture, strong relationship-building skills, and HRIS experience required.
  • Other info: Opportunities for progression and volunteering, plus regular team events and celebrations.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Company Description

We are looking for a confident People & Culture Partner to join the People & Culture team at The Hoxton, supporting our teams along their journey at two of our London hotels.

This is a great opportunity to continue your HR career in a fast-paced, lifestyle hospitality brand, supporting people from a variety of backgrounds. Our People team are a creative and ambitious bunch and you’ll get to work on projects & initiatives all across the employee journey.

Job Description

What’s in it for you…

  • A competitive salary and eligibility to participate in our annual discretionary bonus scheme
  • 25 days holiday (and bank holidays), pension, and life insurance
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us
  • Goes without saying, but we’ll feed you when on site
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
  • Lots of opportunity to progress and switch it up as part of a global family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Extra time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
  • Enhanced family leave for when you’re expanding your family
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

What you’ll do…

  • Partner with our other People & Culture Partner and our Head of People & Culture on driving all things People strategy across your properties.
  • Partner with our Heads of Department across your properties for anything that relates to looking after their teams, providing advice on anything from ER, support & guidance.
  • Keep the culture of the property alive and kicking by promoting a fair, safe and inclusive environment and supporting with initiatives that inspire, motivate, engage and empower the team.
  • Partner with our Training Manager to embed our talent review process;- from onboarding, coffee chats, annual reviews through to talent, development and career management.
  • Support on all things recruitment on all our various platforms, interviewing, through to offer and finally welcoming to ensure we are continuing the fantastic talent pipeline in our properties
  • Support activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home.
  • Ad-hoc reporting – from employee turnover to headcounts and everything in between.
  • Partner with our Payroll Coordinator/Manager on a monthly basis- running reports, supporting with employee queries and act as our Benefits champion.
  • Leading and supporting on key project initiatives across London with Head of People & Culture.

What we’re looking for…

  • You'll come with 4+ years’ experience across all aspects of People & Culture within a fast-paced hospitality or relatable industry
  • Multi-site experience advantageous
  • You naturally want to help and support the people around you; others have most likely described you as a ‘People person’ and you’re great at building relationships
  • Knowledge of local employment regulations is a must
  • Experience of dealing with complex ER and performance issues
  • HRIS system experience, preferably Fourth (or similar Hospitality or Retail system)
  • Nothing escapes your eagle eye for detail even when you’re spinning multiple plates at once
  • Comfortable with systems/platforms and great with the Microsoft Office suite, Excel in particular!
  • Keen on organisation, and ensuring that everything is in the right place
  • You’re looking for a place where you can be you; no clones in suits here
  • You’re not precious. We leave our egos at the door and help get stuff done
  • You’re up for doing things differently and trying (almost) everything once
  • You want to be part of a team that works hard, supports each other and has fun along the way

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People & Culture Partner (London) employer: 21c Museum Hotels

At The Hoxton, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and creativity. As a People & Culture Partner in our London hotels, you'll enjoy competitive benefits, including generous holiday allowances, health support, and opportunities for professional growth within a global family of brands. Join us to make a meaningful impact while having fun and building lasting relationships in a dynamic hospitality environment.
2

Contact Detail:

21c Museum Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People & Culture Partner (London)

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience in People & Culture roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at The Hoxton.

✨Tip Number 2

Familiarise yourself with the latest trends in employee engagement and talent management within the hospitality sector. This knowledge will not only help you during interviews but also demonstrate your commitment to enhancing the employee experience at The Hoxton.

✨Tip Number 3

Research The Hoxton's values and recent initiatives related to diversity and inclusion. Being able to discuss how you can contribute to these efforts will show that you're aligned with their mission and ready to make a positive impact.

✨Tip Number 4

Prepare to discuss specific examples from your past experiences where you've successfully managed complex employee relations issues or implemented innovative HR strategies. This will highlight your problem-solving skills and ability to thrive in a fast-paced environment.

We think you need these skills to ace People & Culture Partner (London)

Employee Relations
Performance Management
Recruitment and Onboarding
HRIS System Proficiency
Knowledge of Employment Regulations
Multi-site HR Experience
Project Management
Data Analysis and Reporting
Communication Skills
Relationship Building
Organisational Skills
Attention to Detail
Team Collaboration
Adaptability
Microsoft Office Suite Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in People & Culture, especially within the hospitality industry. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting teams and your understanding of the People strategy. Mention specific projects or initiatives you've worked on that align with the role.

Showcase Your People Skills: In your application, emphasise your ability to build relationships and support others. Provide examples of how you've successfully managed complex employee relations or performance issues in the past.

Highlight Relevant Qualifications: If you have any certifications or training related to HR or People & Culture, be sure to include them. This could set you apart from other candidates and show your commitment to professional development.

How to prepare for a job interview at 21c Museum Hotels

✨Show Your People Skills

As a People & Culture Partner, your ability to connect with others is crucial. Be prepared to share examples of how you've built relationships and supported teams in previous roles. Highlight your experience in fostering an inclusive environment.

✨Demonstrate Your HR Knowledge

Make sure you brush up on local employment regulations and any relevant HRIS systems, especially if you have experience with Fourth or similar platforms. Be ready to discuss how you've handled complex employee relations issues in the past.

✨Be Ready for Scenario Questions

Expect to be asked about specific situations you've faced in your HR career. Prepare to discuss how you approached challenges related to employee engagement, performance management, or recruitment, showcasing your problem-solving skills.

✨Emphasise Your Organisational Skills

With multiple responsibilities, being organised is key. Share how you manage your time and prioritise tasks effectively, especially when juggling various projects. Mention any tools or methods you use to stay on top of your workload.

People & Culture Partner (London)
21c Museum Hotels
2
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