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- Tasks: Join our Knowledge and Insight team as a Data Officer, working with large datasets to drive engagement.
- Company: We're a charity dedicated to supporting stroke survivors and their families across the UK.
- Benefits: Enjoy 25 days annual leave, flexible working, and a range of employee perks including learning opportunities.
- Why this job: Make a real impact while developing your data skills in a supportive and inclusive environment.
- Qualifications: Experience with large datasets and CRM tools like Dynamics or Faststats is a plus.
- Other info: This role is home-based with occasional travel; we welcome diverse applicants.
The predicted salary is between 24000 - 36000 £ per year.
Data Officer
We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.
Position: SIT53 Data Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days\’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It\’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they\’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we\’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you\’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
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Data Officer employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Officer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as CRM Dynamics, Faststats, and PeopleStage. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your data analysis skills, especially in relation to large datasets. Consider taking online courses or tutorials that focus on data management and marketing analytics to enhance your expertise and make you stand out.
✨Tip Number 3
Prepare to discuss your previous experiences with data solutions and how you've successfully communicated findings to stakeholders. Being able to articulate your thought process and results will be crucial during the interview.
✨Tip Number 4
Network with professionals in the data field, particularly those who work in non-profit organisations. Engaging with others can provide insights into the role and may even lead to valuable referrals or recommendations.
We think you need these skills to ace Data Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with large datasets and any specific tools mentioned in the job description, such as CRM Dynamics, Faststats, or PeopleStage. Use keywords from the job listing to ensure your CV aligns with what the employer is looking for.
Craft a Strong Supporting Statement: Your supporting statement should be no more than two pages and clearly demonstrate how your skills and experiences meet the person specification. Use specific examples to illustrate your achievements and how they relate to the responsibilities of the Data Officer role.
Showcase Communication Skills: Since communication is key in this role, include examples in your application that showcase your ability to present data solutions to stakeholders. Highlight any experience you have in explaining complex data concepts in an understandable way.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Data Officer position.
How to prepare for a job interview at NFP People
✨Know Your Data Tools
Familiarise yourself with CRM Dynamics, Faststats, and PeopleStage. Be prepared to discuss your experience with these tools and how you've used them in past roles to manage large datasets effectively.
✨Showcase Your Analytical Skills
Prepare examples of how you've worked with large datasets for marketing purposes. Highlight specific instances where your analytical skills led to successful outcomes, such as improved engagement or increased income generation.
✨Communicate Clearly
Since communication is key in this role, practice explaining complex data concepts in simple terms. Be ready to present your ideas and solutions clearly to stakeholders during the interview.
✨Tailor Your Supporting Statement
Make sure your CV and supporting statement directly address the person specification outlined in the job description. Use specific examples from your experience that demonstrate how you meet the requirements and what you can bring to the role.
