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- Tasks: Lead operations in our People Advisory practice, ensuring project delivery and client satisfaction.
- Company: Genpact is a tech-driven company transforming industries with AI and digital innovation.
- Benefits: Enjoy hands-on experience, mentorship, and a values-driven culture focused on integrity and inclusion.
- Why this job: Join a team shaping the future of work and drive impactful change for global enterprises.
- Qualifications: Experience in operational leadership within professional services and strong people management skills required.
- Other info: Genpact is an Equal Opportunity Employer committed to a dynamic and respectful work environment.
The predicted salary is between 43200 - 72000 £ per year.
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Job Description – Strategy Development Leader, People Advisory Services – Director – English (COR031611)
Strategy Development Leader, People Advisory Services – Director – English – COR031611
Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .
Inviting applications for the role of Strategy Development Leader, People Advisory Services – Director – English
We are seeking an accomplished Director , Strategy Development Leader within our People Advisory Services practice . This position will report to our People Advisory Services Practice Global Leader and is integral to the day-to-day planning and execution of our go to market strategies . The incumbent will build and maintain processes and strategies to ensure our team of approximately 70 consultants operate efficiently against goals of delivery health, utilization , resourcing and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene and resource management across the entire People Advisory Services book of work.
Key Responsibilities
Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and client satisfaction
Develop and implement standardized processes, tools, and templates to enhance consistency and quality of service delivery
Oversee frameworks, staffing models, and utilization targets
Partner with finance to manage practice economics including billing rates, revenue forecasting, resource planning, and profitability analysis
Build and lead internal operational teams (Business Development, Knowledge Management, etc.)
Implement systems and technologies to support practice operations and client service delivery
Drive continuous improvement initiatives to enhance operational efficiency
Strategic Development
Identify market opportunities and develop new service offerings in the people advisory space
Create proprietary methodologies, frameworks, and tools that differentiate our practice
Lead the development of go-to-market strategies for new offerings
Collaborate with client-facing teams to package and position our advisory solutions
Build strategic partnerships to enhance practice capabilities (technology providers, subject matter experts, etc.)
Stay current on emerging trends in HR, talent management, organizational development, and workforce transformation
Drive thought leadership initiatives to establish market presence and credibility
Qualifications we seek in you!
Minimum Qualifications / Skills
Relevant years in operational leadership roles within professional services, consulting, or advisory firms
Strong understanding of change management and people advisory services delivery models
Experience managing the operations of a growing professional services practice
Track record of developing new service offerings and methodologies
Background in implementing systems and processes to enhance service delivery
Experience with practice management fundamentals
Deep understanding of professional services business models and economics
Exceptional people leadership and team development capabilities
Strong client relationship and stakeholder management skills
Strategic thinker with hands-on operational execution abilities
Entrepreneurial mindset balanced with process discipline
Knowledge of change management, organizational transformation HR, talent management, and organizational effectiveness domains
Ability to translate complex concepts into clear, compelling client solutions
Preferred Qualifications/ Skills
Bachelor\’s degree required ; MBA or related advanced degree preferred
Relevant management, or consulting certifications
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \’starter kit,\’ paying to apply, or purchasing equipment or training.
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Strategy Development Leader, People Advisory Services – Director - English employer: Genpact
Contact Detail:
Genpact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy Development Leader, People Advisory Services – Director - English
✨Tip Number 1
Familiarise yourself with Genpact's core values and mission. Understanding how they drive change through AI and digital innovation will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Network with current or former employees of Genpact, especially those in the People Advisory Services. They can provide insights into the company culture and expectations for the Strategy Development Leader role.
✨Tip Number 3
Stay updated on the latest trends in HR, talent management, and organisational development. Being able to discuss these topics intelligently will demonstrate your expertise and passion for the field.
✨Tip Number 4
Prepare to showcase your experience in operational leadership and change management. Be ready to discuss specific examples of how you've successfully implemented new service offerings or improved processes in previous roles.
We think you need these skills to ace Strategy Development Leader, People Advisory Services – Director - English
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational leadership and people advisory services. Use keywords from the job description to demonstrate that you meet the qualifications they seek.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving change and innovation in the workplace. Mention specific examples of how you've successfully led teams or developed new service offerings in previous roles.
Showcase Your Strategic Thinking: Provide examples in your application that illustrate your strategic thinking abilities. Discuss how you've identified market opportunities or implemented systems that enhanced service delivery in past positions.
Highlight Leadership Skills: Emphasise your people leadership and team development capabilities. Share anecdotes that demonstrate your ability to manage client relationships and lead operational teams effectively.
How to prepare for a job interview at Genpact
✨Understand the Role Thoroughly
Before your interview, make sure you have a deep understanding of the Strategy Development Leader position. Familiarise yourself with the key responsibilities and qualifications listed in the job description, especially around operational leadership and people advisory services.
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in developing new service offerings and methodologies. Be ready to share specific examples of how you've identified market opportunities and implemented strategies that led to successful outcomes.
✨Demonstrate People Leadership Skills
As this role involves leading a team of consultants, be prepared to talk about your leadership style. Share examples of how you've developed teams, managed client relationships, and fostered a collaborative environment.
✨Stay Current on Industry Trends
Research the latest trends in HR, talent management, and organisational development. Being able to discuss these topics will show your passion for the field and your commitment to driving change within the organisation.
