Solutions Architect (WFH or Hybrid)

Artificial Intelligence. At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower). We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you\’re excited by the idea of using AI to make work-life better for real people — not just in theory — you\’re in the right place. Join 900+ Docebians around the world and help us reinvent the way people learn. The Principal Solutions Architect (PSA) is the most senior individual contributor role within the Solutions Architecture team. Acting as a strategic technical advisor, the PSA drives complex solution design, influences departmental strategy, and serves as a mentor and coach to the broader SA and CSE team. This role is engaged in the highest complexity opportunities, strategic initiatives, and acts as an escalation point for solution risk mitigation. Serve as an escalation point for technical solutioning pre-sales risks and critical customer engagements. Provide ongoing coaching, mentorship, and development support to Solutions Architects and Customer Sales Engineers. Provide strategic feedback to Product Management based on industry trends, customer challenges, and architectural patterns encountered in the field. Engage in go-to-market planning for new features or services requiring complex solution positioning. Proactively identify systemic risks in sales opportunities or deployments and drive resolution plans. Experience in SaaS or Enterprise Software. Strong knowledge of data privacy, compliance frameworks, and regulatory landscapes (GDPR, ISO27001, SOC2). Experience authoring SOWs, RFIs/RFPs, and engaging in complex contract negotiations from a technical standpoint. Fluent English but other European languages is a big plus! Ability to travel up to 30% Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you -Employee Share Purchase Plan -Career progression/internal mobility opportunities -Four employee resource groups to get involved with (the Docebo Women\’s Alliance, PRIDE, BIDOC, and Green Ambassadors) -Hybrid Office Model Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. Docebo is a global company with offices in North America, EMEA, APAC and more. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in. #