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- Tasks: Support sales by translating customer needs into technical network solutions and delivering tailored presentations.
- Company: Cloud Gateway is a leading IT services provider focused on innovative networking solutions.
- Benefits: Enjoy private medical insurance, generous holiday, learning budgets, and fun company socials!
- Why this job: Join a dynamic team where your technical skills make a real impact on customer success.
- Qualifications: 5+ years in a customer-facing technical role with strong networking and cloud knowledge required.
- Other info: UK residency is essential; potential for SC and NPPV3 Clearance may be needed.
The predicted salary is between 60000 - 84000 £ per year.
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As a Solutions Architect, you’ll play a critical role in supporting our sales team by translating customer needs into technical network solutions. You’ll partner with account executives during the sales process to assess client requirements, design effective solutions, and articulate the technical and business value of our products.
This is a customer-facing, consultative role requiring both technical acumen and strong communication skills. You will have a strong knowledge of traditional network technologies as well as experience with cloud and software network methodology as well. Your ability to bridge the gap between product capabilities and client goals will be key to winning deals and ensuring long-term customer success.
Responsibilities
- Serve as the technical lead in the sales cycle, collaborating closely with account executives to understand client needs/opportunities, objectives and challenges.
- Conduct discovery sessions with prospects to gather technical requirements, business goals, and constraints.
- Deliver tailored product demonstrations, technical presentations, and solution walkthroughs to stakeholders at all levels — from technical teams to executive leadership.
- Build trusted advisor relationships with prospects and clients, offering insights and recommendations that align with their long-term goals.
- Work with account executives in maintaining and cultivating relationships with customers to ensure account retention and growth.
- Lead Proof-of-Concept (POC) and pilot engagements, managing timelines, configurations, and success criteria to demonstrate real-world value.
- Translate business needs into scalable, secure, and high-performing architectures that leverage our products and services.
- Design end-to-end solutions, ensuring alignment with industry standards, best practices, and the customer’s existing technology stack.
- Create detailed solution proposals, architecture diagrams, technical scopes, and integration plans.
- Collaborate with Product and Engineering to recommend new features or custom configurations when needed to meet complex requirements.
Proposal, Documentation & Technical Writing
- Respond to RFPs, RFIs, and security questionnaires with clear, accurate, and persuasive technical content.
- Develop and maintain a library of reusable documentation, templates, and reference architectures.
- Provide written summaries of solution designs and technical justifications for internal and external stakeholders.
- Creation of bill of materials and pricing templates for bespoke customer requirements.
Cross-Functional Collaboration
- Act as a key liaison between Sales, Product, Engineering, Marketing, Service and Customer Success teams.
- Provide regular feedback to Product and Engineering based on customer interactions and market trends.
- Partner with Customer Success and Onboarding teams to ensure smooth hand-offs and solution continuity post-sale.
- Collaborate with Cloud Gateway strategic suppliers and partner organisations for development of bespoke customer solutions.
- Stay current on our evolving product suite, industry trends, and competitor offerings.
- Contribute to internal sales enablement efforts by creating demo environments, use case collateral, and training materials.
- Mentor and help upskill the broader sales team on technical selling.
Minimum requirements of role
- 5+ years in a customer-facing technical role (e.g., Solutions Architect, Sales Engineer, Presales Consultant).
- Strong understanding of Core Networking Technologies and Architecture (Routing and Switching) from leading vendors including Cisco and Juniper (ideally in a service provider network environment)
- Strong understanding of Firewall and Security Technologies and Architecture from leading vendors including Palo Alto, Fortinet and CheckPoint
- Strong understanding of routing protocols, i.e. BGP and OSPF
- Familiarity of Cloud Architecture and Cloud Networking with Public Cloud Vendors, i.e. AWS, Azure and Google
- Proven experience delivering demos, presentations, and technical documentation.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to work independently and collaboratively across cross-functional teams.
Other points to note
- You must be a UK resident to apply for this role.
- Potential requirement for attaining SC and NPPV3 Clearance.
Company Benefits
- Private medical insurance including dental and optical allowances
- Group income protection
- Life assurance
- 25 days holiday per annum, increasing one day each year of service up to 30 days
- Your birthday off each year in addition to annual leave
- Generous pension scheme which the company pays 7% into
- Quarterly all paid company socials from games nights to speed boats down the Thames!
- Learning & development budget (£1,000 annually)
- Wellbeing budget (£250 annually)
- Volunteering days at least twice a year
- Cycle to work scheme
- Enhanced Maternity, Paternity and Adoption Leave
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology and Engineering
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Industries
IT Services and IT Consulting
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Solutions Architect (London) employer: Cloud Gateway
Contact Detail:
Cloud Gateway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect (London)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco, Juniper, Palo Alto, and AWS. Being able to discuss these technologies confidently during interviews will demonstrate your technical acumen and understanding of the role.
✨Tip Number 2
Prepare to showcase your experience in conducting discovery sessions and delivering tailored product demonstrations. Think of examples from your past roles where you successfully translated client needs into effective solutions, as this is a key part of the Solutions Architect role.
✨Tip Number 3
Network with current or former employees of Cloud Gateway on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Brush up on your communication skills, especially in a consultative context. Practice explaining complex technical concepts in simple terms, as you'll need to articulate the value of solutions to both technical teams and executive leadership.
We think you need these skills to ace Solutions Architect (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Solutions Architect position. Tailor your application to highlight relevant experience in customer-facing technical roles and your knowledge of networking technologies.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with core networking technologies, cloud architecture, and any previous roles that involved delivering technical presentations or documentation. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also showcases your communication skills. Explain how your background aligns with the company's goals and how you can contribute to their success as a Solutions Architect.
Prepare for Technical Questions: Anticipate technical questions related to networking protocols, cloud services, and security technologies during the interview process. Be ready to discuss your problem-solving approach and provide examples of past projects where you successfully implemented solutions.
How to prepare for a job interview at Cloud Gateway
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Solutions Architect. Familiarise yourself with how this role supports the sales team and the importance of translating customer needs into technical solutions.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with core networking technologies and cloud architecture. Highlight specific projects where you've successfully implemented these technologies, as this will demonstrate your technical acumen.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've handled client requirements, conducted discovery sessions, or delivered tailored product demonstrations in previous roles.
✨Communicate Effectively
Since this is a customer-facing role, strong communication skills are essential. Practice articulating complex technical concepts in a way that is easy for non-technical stakeholders to understand, showcasing your ability to bridge the gap between technology and business.
