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- Tasks: Lead a dynamic IT team, ensuring top-notch service delivery and operational excellence.
- Company: Join Sharp UK, a leading Managed Service Provider dedicated to innovative IT solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven IT management experience, strong technical skills, and excellent communication abilities required.
- Other info: Be part of a collaborative culture that values continuous learning and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Sharp UK High Wycombe, England, United Kingdom
Lead IT Consultant
Sharp UK High Wycombe, England, United Kingdom
Direct message the job poster from Sharp UK
Based from either our High Wycombe, Swindon or Bristol office – Hybrid working
Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions?
Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence?
If so, this is your opportunity to step into a leadership role that truly makes an impact.
Key Responsibilities
- Team Leadership & Development : Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship.
- Operational Excellence : Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations.
- Empowering Growth : Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges.
- Collaboration & Communication : Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment.
- Quality & Compliance : Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices.
- Client-Focused Operations : Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction.
- Recruitment & Talent Management : Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support.
- Strategic Contribution : Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business.
- Service Auditing : Shadow and audit team members’ work to maintain operational consistency and uphold service quality.
- Escalation Management : Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues.
- Client Solutions & Projects : Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion.
What We’re Looking For
- Proven experience managing IT teams, preferably in an MSP environment, with a strong focus on operational leadership.
- Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment.
- Strong problem-solving skills and the ability to manage escalations in high-pressure environments.
- Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications.
- Excellent communication skills, capable of translating technical details into clear, actionable insights for diverse audiences.
- A collaborative and approachable leadership style that inspires trust and growth within your team.
Why Join Us?
- Leadership Impact : Be at the forefront of operational excellence, guiding a talented team in delivering exceptional IT services.
- Career Growth : Access to cutting-edge technologies and opportunities for continuous professional development.
- Recognition & Rewards : Competitive salary, benefits package, and the satisfaction of leading a team that drives real results.
If you're ready to lead, inspire, and elevate IT operations within a dynamic MSP environment, we'd love to hear from you.
Apply now to become an integral part of our mission to deliver outstanding technical and operational solutions!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
IT Services and IT Consulting
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Lead IT Consultant (London) employer: Sharp UK
Contact Detail:
Sharp UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead IT Consultant (London)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT operations, especially within Managed Service Providers (MSPs). This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in a fast-paced environment.
✨Tip Number 2
Network with professionals in the IT consulting field, particularly those who have experience in leadership roles. Engaging with them can provide valuable insights into the role and may even lead to referrals that could boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved operational efficiency in previous roles. Highlighting your achievements in these areas will showcase your suitability for the Lead IT Consultant position.
✨Tip Number 4
Research Sharp UK’s values and recent projects to understand their operational strategy. Tailoring your conversation around their goals during interviews will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Lead IT Consultant (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing IT teams, especially in a Managed Service Provider (MSP) environment. Emphasise your leadership skills and any relevant technical expertise, particularly in Microsoft 365, Azure, and networking.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT operations and team development. Use specific examples from your past experiences to demonstrate how you've driven efficiency and collaboration within your teams.
Showcase Problem-Solving Skills: Include examples of how you've managed escalations and resolved complex technical challenges. This will show that you can thrive in high-pressure environments, which is crucial for the role.
Highlight Continuous Development: Mention any ongoing professional development or certifications you are pursuing, especially those related to Microsoft technologies. This shows your commitment to growth and staying updated in the field.
How to prepare for a job interview at Sharp UK
✨Showcase Your Leadership Skills
As a Lead IT Consultant, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on mentorship, performance reviews, and fostering collaboration.
✨Highlight Technical Expertise
Be ready to discuss your deep technical knowledge, especially in Microsoft 365, Azure, and networking. Prepare to explain complex concepts in simple terms, as this will showcase your communication skills.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that test your problem-solving skills. Think of specific instances where you managed escalations or resolved critical issues under pressure, and be prepared to share these stories.
✨Emphasise Continuous Development
Show your commitment to ongoing professional development. Mention any relevant certifications you have or are pursuing, and discuss how you plan to keep your skills updated in the ever-evolving IT landscape.
