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For Companies At a Glance
- Tasks: Support event managers, liaise with teams, and ensure smooth operations for unforgettable events.
- Company: Join Create, a leading catering company with 30 years of delivering exceptional food experiences across London.
- Benefits: Enjoy perks like personal development, private medical eligibility, and regular social events.
- Why this job: Be part of a passionate team that values quality service and offers diverse event experiences.
- Qualifications: Strong communication skills, attention to detail, and a passion for the catering and events industry.
- Other info: Full-time role based in Wimbledon Park/Earlsfield, with a salary of £30,000 - £32,000.
The predicted salary is between 30000 - 32000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Introduction
THE COMPANY
Owned by CH&Co Catering Group Ltd, Create have been delivering unforgettable food experiences to clients across every corner of London for an impressive 30-year legacy. From music venues to museums, client offices to private residences and pop-up venues to beautiful gardens, our talented kitchen and operational teams deliver an unrivalled experience of uncompromised quality at each and every event.
Working collaboratively with our clients, venue partners and supply chain, the commitment of our knowledgeable, reliable and passionate team remains as steadfast as ever: we will consistently deliver stunning, seasonal and sustainable dishes to our clients.
CH&Co\’s expertise and enthusiasm span the hospitality sector and our talented teams operate across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. The collection of brands within the company portfolio include: Create, Ultimate Experience, Gather & Gather, Company of Cooks, and many more.
JOB TITLE: Operations Support Manager
JOB TYPE: Full-time, permanent
REPORT TO: Operations Director
SALARY: £30,000 – £32,000 per annum
LOCATION: Wimbledon Park/Earlsfield, London
THE ROLE
As an Operations Support Manager, you will work within the operations team and report into the Operations Director. You will be passionate about events, a foodie, personable, motivated, a team player and driven by providing a 5-star service.
Typical activities and responsibilities will include:
- Ensuring that all onsite Event Managers have the required paperwork for each event
- Supporting with inputting of supplier purchase orders and corresponding invoices
- Liaising with the staffing partners to ensure that all events have correct resource allocated
- Working with Finance team to ensure that all post event costs are assigned as required
- Liaising with kitchen teams in distribution of event specific allergen information
- Researching for specific items for client specific items
- To support the sales, ops and kitchen teams with planning and running of specific tastings
- Assist operations team with pre-event ordering from approved suppliers
- Opportunity to support on varied and diverse events
The ideal candidate will have:
- Possess excellent communication and reporting skills
- Able to form relationships with all levels and departments within the business
- Effective decision-making and problem-making skills
- Be client facing and ability to understand what contributes towards a 5-star service
- Neat and professional demeanor and appearance
- Exceptional attention to detail and organisational skills
- Demonstrate excellent communication
- A proactive approach with enthusiasm and commercial awareness
- Strong time management skills
- Ability to work effectively as part of a team as well as individually
- An interest in catering and events industry
- Computer literacy with excellent knowledge of Microsoft software including Excel and Word
What\’s in it for you?
Working with Ultimate Experience has its perks! People are at the heart of everything we do, so we\’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
#J-18808-Ljbffr
Operations Support Manager employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Familiarise yourself with the catering and events industry, especially focusing on the types of events Create handles. Understanding their unique offerings will help you speak confidently about how you can contribute to their operations.
✨Tip Number 2
Network with professionals in the hospitality sector, particularly those who have experience in operations support roles. Attend industry events or join relevant online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock event plan. This could include details like resource allocation and supplier management, showcasing your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research Create's recent events and any feedback they’ve received. Being able to discuss specific examples during your interview will show your genuine interest in the company and its commitment to delivering exceptional service.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Operations Support Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations, event management, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide a 5-star service.
Write a Strong Cover Letter: In your cover letter, express your passion for the events and catering industry. Highlight specific examples of how you've successfully managed operations or contributed to high-quality service in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A neat and professional presentation reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Events
Make sure to express your enthusiasm for the events industry during the interview. Share any relevant experiences or stories that highlight your passion for creating memorable experiences, as this aligns with the company's commitment to delivering exceptional service.
✨Demonstrate Strong Communication Skills
Since the role requires liaising with various teams and clients, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations or when resolving conflicts.
✨Highlight Your Organisational Skills
The Operations Support Manager position demands exceptional attention to detail and organisational abilities. Be ready to discuss specific instances where your organisational skills have led to successful event management or problem-solving.
✨Prepare Questions About the Company
Research Create and its parent company, CH&Co Catering Group Ltd, to formulate insightful questions. This shows your genuine interest in the company and helps you understand their values and operations better, which is key for a role focused on collaboration.
