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- Tasks: Lead daily operations at The Terrace, ensuring top-notch hospitality and event execution.
- Company: Join Sodexo Live!, a global leader in enhancing life quality through exceptional service.
- Benefits: Enjoy flexible work, mental health support, discounts, and career growth opportunities.
- Why this job: Be part of an inclusive team that values your contributions and promotes innovation.
- Qualifications: Experience managing teams, strong organisational skills, and a passion for hospitality required.
- Other info: Full training provided, with a focus on personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
- Brighton & Hove Albion Football Club, American Express Stadium
- 40hrs pw 5/7 to include all match days
Job Introduction
At Sodexo Live!, we create exceptional moments at the heart of incredible events.We’re looking for a Terrace Deputy Manager to join our dedicated team at the American Express Stadium – BHAFC , helping us deliver unforgettable experiences to every guest, every time.
As Terrace Deputy Manager, you\’ll be instrumental in the day-to-day operations of The Terrace , one of the stadium’s premium hospitality spaces.Working alongside the wider Sodexo team, you\’ll ensure the smooth delivery of high-quality food, drink, and service across both match day and non-match day events.
You’ll support the Terrace General Manager in planning and executing events, managing budgets, coordinating staff and suppliers, and ensuring all safety, cleanliness, and operational standards are not only met—but exceeded.
We’re seeking someone passionate about hospitality with the drive to lead by example, inspire teams, and consistently deliver excellence.
What You\’ll Do:
Supporting the seamless running of The Terrace on matchdays and non-matchdays
Leading and motivating a team to deliver first-class hospitality
Assisting with financial management and stock control
Coordinating with suppliers and internal teams to deliver outstanding events
Upholding Sodexo’s high standards in food safety, cleanliness, and guest satisfaction
Promoting a positive, inclusive, and safe working culture
Driving innovation and continuous improvement within the department
Please take the time to read the attached job description
What You Bring:
Proven experience managing a team of 10+ people
Strong organisational and time-management skills
Ability to communicate clearly and professionally with clients, guests, and colleagues
Experience working under pressure in a fast-paced hospitality environment
Budget awareness and ability to control costs in line with company targets
Experience in venue or stadium hospitality management
Familiarity with Sodexo IT systems (or similar industry tools)
Knowledge of food and beverage trends and innovations
What we offer:
Working with Sodexo is more than a job; it’s a chance tobe part of something greater.You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job .
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins .
Frequency Annual
Job Reference SDX/TP/1046678/145158/SL
Contract Type Permanent – Full Time
Closing Date 23 July, 2025
Job Category Catering Management
Business Unit UK Sodexo Live
Location Brighton & Hove Albion Football Club, United Kingdom
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Deputy Terrace Manager employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Terrace Manager
✨Tip Number 1
Familiarise yourself with the American Express Stadium and its hospitality offerings. Understanding the venue's layout, key features, and the specific services provided in The Terrace will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Sodexo Live! to gain insights into the company culture and expectations for the Deputy Terrace Manager role. This can provide you with valuable information that may not be in the job description.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you motivated staff and ensured excellent service delivery.
✨Tip Number 4
Stay updated on the latest food and beverage trends, especially those relevant to stadium hospitality. Being knowledgeable about current trends can set you apart as a candidate who is passionate about enhancing guest experiences.
We think you need these skills to ace Deputy Terrace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, especially any roles where you've led a team or managed events. Use specific examples that demonstrate your ability to deliver high-quality service and manage budgets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the role. Mention how your skills align with the responsibilities of the Terrace Deputy Manager and provide examples of how you've successfully motivated teams in the past.
Highlight Relevant Skills: Emphasise your organisational and time-management skills, as well as your ability to communicate effectively under pressure. These are crucial for the fast-paced environment of a stadium, so make sure to provide concrete examples of these abilities.
Showcase Your Knowledge: Demonstrate your familiarity with food and beverage trends, as well as any experience with IT systems similar to those used by Sodexo. This will show that you are not only qualified but also proactive in staying updated with industry standards.
How to prepare for a job interview at Sodexo Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests, as this aligns with the role's focus on delivering exceptional service.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've motivated and inspired teams in previous roles. Highlight any experience you have in managing staff during high-pressure situations, especially on match days.
✨Know Your Numbers
Familiarise yourself with basic financial management principles, as budget awareness is crucial for this role. Be ready to discuss how you've managed costs and maximised profitability in past positions, and consider bringing examples of how you've successfully controlled stock levels.
✨Research Sodexo and Its Values
Take the time to understand Sodexo's mission and values, particularly their commitment to inclusivity and quality of life. This will not only help you answer questions more effectively but also demonstrate your genuine interest in being part of their team and culture.
