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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor (Telford,Shropshire,UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Telford,Shropshire,UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Attend local workshops or seminars related to EAP services, as this can provide valuable insights and connections that may lead to opportunities within our Clinical Affiliates Network.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Being able to share specific examples of your past work will showcase your ability to meet the demands of this role.
✨Tip Number 4
Stay updated on workplace issues and organisational dynamics. This knowledge will not only enhance your counselling practice but also show us that you are proactive and engaged with the challenges faced by employees in various settings.
We think you need these skills to ace Independent EAP Counsellor (Telford,Shropshire,UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services, as well as your ability to manage online referrals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of workplace dynamics. Mention your experience with short-term counselling and how you can contribute to the Case Management team.
Highlight Relevant Experience: In your application, focus on your post-qualification experience and the number of counselling hours you've completed. Provide examples of how you've successfully managed client cases and collaborated with other professionals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a counselling role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique aspects of Employee Assistance Programmes (EAPs) and be ready to discuss how you can contribute to this environment. Highlight your knowledge of workplace issues and organisational dynamics that may affect clients.
✨Prepare for Collaboration Questions
Since the role involves working closely with the Case Management team, think of examples where you've successfully collaborated with others. Be ready to explain how you communicate and share feedback effectively in a team setting.
