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For Companies At a Glance
- Tasks: Lead daily hotel operations and inspire a dynamic team to deliver exceptional guest experiences.
- Company: Join a trendy lifestyle hotel in Islington, known for its stylish atmosphere and vibrant culture.
- Benefits: Enjoy a competitive salary up to £60,000 plus bonuses and a creative work environment.
- Why this job: Be part of a passionate team that values hospitality, creativity, and memorable guest journeys.
- Qualifications: Experience as a Deputy GM or Operations Manager in a lifestyle hotel is essential.
- Other info: This role is perfect for those who thrive in energetic, urban settings and love engaging with guests.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Deputy General Manager – Boutique Hotel Opening, West London
Salary: Negotiable
Location: West London
We’re looking for an experienced and passionate Deputy General Manager to join the opening team of a brand-new independent boutique hotel in the heart of West London. This is an exciting opportunity to help shape the guest experience from day one and play a key role in bringing a fresh, design-led hospitality concept to life.
As Deputy General Manager, you’ll work closely with the General Manager to oversee all day-to-day operations, ensuring exceptional service standards and smooth delivery across rooms, F&B, and guest relations. You’ll be a hands-on leader who thrives in a fast-paced, start-up environment and takes pride in creating memorable stays for every guest.
Responsibilities:
- Support the General Manager in all aspects of hotel operations and pre-opening setup.
- Lead, motivate and develop the team to deliver outstanding guest service.
- Maintain high standards of presentation, cleanliness, and compliance across departments.
- Assist with budgeting, forecasting, and financial performance monitoring.
- Help drive occupancy, revenue, and guest satisfaction targets.
- Ensure all health, safety, and licensing requirements are met.
- Step into the General Manager role in their absence.
Requirements:
- Proven experience as an Assistant or Deputy General Manager (or senior departmental manager) in a hotel or luxury hospitality environment.
- Strong leadership, communication, and problem-solving skills.
- A proactive, can-do attitude and passion for boutique hospitality.
- Knowledge of West London’s hospitality scene is a plus.
- Flexible and adaptable to the needs of a new opening.
Deputy General Manager employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network within the hospitality industry, especially in lifestyle hotels. Attend local events or join online forums where you can connect with current professionals in similar roles. This can help you gain insights and potentially get referrals.
✨Tip Number 2
Showcase your passion for hospitality by engaging with the hotel’s brand on social media. Comment on their posts, share your thoughts on their services, and demonstrate your knowledge of their offerings. This can help you stand out as a candidate who truly understands their ethos.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved guest experiences in previous roles. Think about metrics or feedback that highlight your impact, as this will resonate well with the hiring team looking for someone who can enhance their brand.
✨Tip Number 4
Familiarise yourself with the latest trends in the hospitality industry, particularly in lifestyle hotels. Being able to discuss these trends during your interview will show that you're not only knowledgeable but also genuinely interested in the role and the brand.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in lifestyle or branded hotels. Emphasise your leadership roles and any achievements that demonstrate your ability to drive service standards and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the lifestyle hotel sector. Mention specific examples of how you've led teams and improved operations in previous roles, aligning your experiences with the responsibilities outlined in the job description.
Showcase Your Leadership Style: In your application, highlight your leadership style and how it aligns with the company’s culture. Discuss your approach to mentoring and motivating teams, as well as your commitment to maintaining high service standards and brand values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at COREcruitment Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how your passion has driven you to create memorable guest experiences in your previous roles.
✨Demonstrate Leadership Skills
As a Deputy General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and mentored teams in the past.
✨Highlight Operational Expertise
Discuss your operational know-how, especially in areas like food and beverage, rooms, and front office management. Be ready to share how you've improved efficiency and cost controls in previous positions.
✨Be Guest-Focused
Since this role is heavily guest-facing, emphasise your commitment to guest satisfaction. Share stories that illustrate how you've gone above and beyond to ensure a seamless and enjoyable experience for guests.
