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- Tasks: Lead Poubel's operations, managing logistics, supplier relationships, and process optimisation.
- Company: Poubel is a trendy jewellery brand focused on quality and customer experience.
- Benefits: Enjoy a competitive salary, remote work options, and a creative team culture.
- Why this job: Join a fast-growing brand where you can make a real impact and shape its future.
- Qualifications: 6+ years in e-commerce operations, strong negotiation skills, and experience with 3PL management required.
- Other info: Collaborative environment with a founder-led team passionate about product and customer experience.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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Direct message the job poster from HyperGrowth Recruitment
Head of Operations – Poubel
Rewarding salary + benefits
Remote (London-based)
Full-Time
Poubel is a modern jewellery brand that blends bold design with everyday wearability. We’re growing fast and are passionate about delivering exceptional quality and a seamless customer experience. As we scale, we’re looking for a strategic and hands-on Head of Operations to join our leadership team.
Role Overview:
We’re seeking a seasoned operations leader with a proven track record in e-commerce to take ownership of Poubel’s backend operations. You’ll oversee day-to-day logistics, manage 3PL and supplier relationships, and ensure that every operational aspect of the business is running smoothly and efficiently. From product development through to order fulfilment, you will play a key role in scaling our operational infrastructure.
Key Responsibilities:
- Logistics Management: Oversee end-to-end logistics, including warehousing, inventory management, shipping, and returns.
- 3PL Oversight: Manage relationships with third-party logistics providers to ensure performance metrics are met and continuously improved.
- Supplier & Sampling Management: Lead outreach to suppliers, manage sampling processes, and oversee production timelines and quality control.
- Negotiations: Drive cost savings and efficiency through contract negotiation and vendor management.
- Wholesale Operations: Oversee the operational aspects of our wholesale business, including order processing, inventory coordination, and fulfilment for retail partners.
- Process Optimization: Implement and refine operational processes to support scaling efforts across supply chain and fulfilment.
- Cross-functional Coordination: Collaborate with Product Development, Marketing, and Finance teams to align on timelines, inventory planning, and demand forecasting.
- Analytics & Reporting: Monitor key operational metrics, generate reports, and provide insights to guide strategic decision-making.
Requirements:
- 6+ years of experience in e-commerce operations, preferably in a consumer goods or fashion/accessory brand.
- Strong experience managing 3PL relationships and global supply chains.
- Demonstrated ability to negotiate effectively with suppliers and partners.
- Exceptional organizational, problem-solving, and project management skills.
- Comfortable operating in a fast-paced, high-growth startup environment.
- Knowledge of inventory management systems, Shopify (or similar e-commerce platforms), and ERP tools is a plus.
- Opportunity to shape the future of a growing brand with strong creative roots.
- Collaborative, founder-led team passionate about product and customer experience.
- Competitive compensation and benefits package.
- A culture that values creativity, accountability, and growth.
If this sounds like you then hit apply or email Sam on sam@hypergrowthrec.co.uk to find out more!
Seniority level
-
Seniority level
Executive
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail Luxury Goods and Jewelry and Wholesale Luxury Goods and Jewelry
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Head of Operations - Poubel (London) employer: HyperGrowth Recruitment
Contact Detail:
HyperGrowth Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Poubel (London)
✨Tip Number 1
Familiarise yourself with Poubel's brand ethos and product offerings. Understanding their unique blend of bold design and everyday wearability will help you articulate how your operational strategies can enhance their customer experience.
✨Tip Number 2
Highlight your experience in managing 3PL relationships and global supply chains during networking opportunities. Engaging with industry professionals can provide insights into best practices that you can bring to Poubel.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised operational processes in previous roles. Being able to share measurable outcomes will demonstrate your capability to scale Poubel’s operations effectively.
✨Tip Number 4
Connect with current or former employees on LinkedIn to gain insider knowledge about the company culture and operational challenges. This information can be invaluable in tailoring your approach during interviews.
We think you need these skills to ace Head of Operations - Poubel (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce operations, particularly in logistics management and supplier relationships. Use specific examples that demonstrate your achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the jewellery industry and your strategic vision for operations. Mention how your skills align with Poubel's goals and culture, emphasising your ability to drive efficiency and improve processes.
Highlight Key Skills: In your application, clearly outline your experience with 3PL management, contract negotiations, and cross-functional collaboration. Use bullet points to make these skills stand out and ensure they match the job requirements.
Showcase Analytical Abilities: Include examples of how you've used analytics to inform decision-making in previous roles. This could involve discussing key operational metrics you've monitored or reports you've generated that led to significant improvements.
How to prepare for a job interview at HyperGrowth Recruitment
✨Know Your E-commerce Operations
Make sure you have a solid understanding of e-commerce operations, especially in logistics and supply chain management. Be prepared to discuss your previous experiences managing 3PL relationships and how you've optimised processes in past roles.
✨Showcase Your Negotiation Skills
Since the role involves negotiating with suppliers and vendors, come equipped with examples of successful negotiations you've led. Highlight any cost savings or efficiency improvements you've achieved through these negotiations.
✨Demonstrate Cross-functional Collaboration
Poubel values collaboration across teams. Be ready to share instances where you've worked closely with product development, marketing, or finance teams to achieve operational goals. This will show your ability to align different departments towards a common objective.
✨Prepare for Fast-paced Scenarios
Given the high-growth nature of the startup environment, prepare to discuss how you've thrived in fast-paced settings. Share specific examples of how you've managed multiple projects simultaneously while maintaining quality and efficiency.
