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For Companies At a Glance
- Tasks: Engage with small businesses, promoting renewable energy and enhancing customer experiences.
- Company: Join Octopus Energy, a leader in transforming the energy market with a focus on sustainability.
- Benefits: Enjoy flexible salary discussions, a supportive team culture, and exciting perks.
- Why this job: Be part of a revolutionary team that values customer experience and innovation in energy solutions.
- Qualifications: No specific experience required; just bring your motivation and a passion for helping others.
- Other info: We embrace diversity and encourage everyone to apply, regardless of qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Octopus Energy Business has exciting opportunities to join our field team, helping small businesses.Over the last few years, we’ve been changing the landscape of traditional field sales and re-inventing customer interactions within the domestic energy market.
We’re now revolutionising the business energy market, with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. We\’re focused on making energy greener and better, for everyone – both at home and at work. We put our customers first, every time, and are looking for amazing people to help us do that!
Here at Octopus, we’re working hard to reinvent face to face activity by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy Business.
What you\’ll do
- Communicate with businesses; Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business
- We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to, leaving them feeling positive about Octopus, regardless if they switch
- We engage with customers via a few different channels, at their business is the main one, however we also showcase our services at venues, events and some of the best business expos and conferences around the country – our Business Energy Helpers look after theseHelp us shape the small business products we offer to businesses – feedback we receive from customers helps us build new tariffs, launch new initiatives and make changes to our existing tariffs – our teams of Business Energy Helpers are key to us getting this information from customers, quickly
- Enhance the customers experience, we’ll give you the tools to chat about domestic energy, solar, heat pumps and many more additional services
What you\’ll need
- We tend to work in small teams however at times our Business Energy Helpers will work autonomously, an ability to self motivate and be confident working on your own is a must
- Honest and hard working approach to each day is probably the most important attribute we look for in Business Energy Helpers – our teams all love helping customers and each other
- Previous experience in a B2B role or in the energy industry would be advantageous, although not essential
- Understanding of the business sales cycle, including diary planning and pipeline management would be helpful
- We’re a caring team who like to keep in touch with each other, we have daily team check ins and weekly regional and department wide catch ups – please don’t think of corporate type meetings – we don’t take ourselves that seriously!
- An appetite to learn new things, work with some really switched on people and treat people in a fair and respectful manner
Why else you\’ll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it\’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don\’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn\’t apply to Octopus – what\’s more important to us is finding the right octofit!
- Octopus Energy Group is a unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- Visit our UK perks hub – Octopus Employee Benefits
If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don\’t have a CV to hand then that\’s also fine… please attach a short message as your CV just telling us a bit more about you and why you\’re interested in a career at Octopus Energy!
If this sounds like you then we\’d love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we\’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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Business Energy Helper employer: Energy Vault
Contact Detail:
Energy Vault Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Energy Helper
✨Tip Number 1
Familiarise yourself with Octopus Energy's mission and values. Understanding their commitment to renewable energy and excellent customer service will help you align your conversations with potential clients, showcasing how you can contribute to their goals.
✨Tip Number 2
Network within the energy sector and attend relevant events or expos where Octopus Energy might be present. Engaging with industry professionals can provide insights into the business energy market and help you make valuable connections that could support your application.
✨Tip Number 3
Prepare to demonstrate your ability to work autonomously and in a team. Think of examples from your past experiences where you've successfully motivated yourself or collaborated effectively, as this is crucial for the Business Energy Helper role.
✨Tip Number 4
Show your enthusiasm for learning about new technologies and services in the energy sector. Being knowledgeable about products like solar energy and heat pumps will not only impress during interviews but also show your commitment to helping small businesses transition to greener energy solutions.
We think you need these skills to ace Business Energy Helper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Business Energy Helper. Familiarise yourself with Octopus Energy's mission and values, especially their focus on customer experience and renewable energy.
Tailor Your CV: Highlight any relevant experience, particularly in B2B roles or the energy sector. Emphasise your ability to work autonomously and your passion for helping customers. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Message: If you don’t have a CV ready, write a short message that captures who you are and why you're interested in working at Octopus Energy. Be genuine and express your enthusiasm for the role and the company’s mission.
Showcase Your Soft Skills: Octopus Energy values honesty, empathy, and teamwork. In your application, mention instances where you've demonstrated these qualities, whether in previous jobs or personal experiences. This will help you stand out as a candidate who fits their culture.
How to prepare for a job interview at Energy Vault
✨Show Your Passion for Renewable Energy
Make sure to express your enthusiasm for renewable energy during the interview. Octopus Energy is focused on making energy greener, so sharing your knowledge or personal experiences related to sustainability can really resonate with the interviewers.
✨Demonstrate Excellent Communication Skills
As a Business Energy Helper, you'll be engaging with small business owners. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex information in the past, as this will showcase your ability to connect with customers.
✨Prepare for Role-Specific Questions
Familiarise yourself with the business sales cycle and pipeline management. Be ready to discuss how you would approach these aspects in your role. This shows that you understand the job requirements and are prepared to hit the ground running.
✨Emphasise Teamwork and Autonomy
Octopus Energy values a caring team environment while also encouraging autonomy. Share examples of how you've successfully worked in teams, as well as instances where you've taken initiative and worked independently. This balance is key to fitting into their culture.
