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- Tasks: Lead a team to create unforgettable customer experiences in a luxury retail environment.
- Company: Join a prestigious luxury accessories brand located on Regent Street.
- Benefits: Enjoy a competitive salary, commission on sales, and perks like a clothing allowance and life assurance.
- Why this job: Be part of a dynamic team that values exceptional service and builds lasting customer relationships.
- Qualifications: Extensive experience in the luxury sector and strong relationship-building skills are essential.
- Other info: This role offers opportunities for personal growth and development in a vibrant retail setting.
The predicted salary is between 19800 - 46200 £ per year.
A luxury accessories retailer based in Regent Street is seeking a Floor Supervisor to deliver an impeccable and memorable customer experience. This brand offers a beautiful range of products tailored to everyday use.
The ideal candidate will have extensive experience in the luxury sector and be adept at developing long-lasting relationships to encourage repeat business and brand loyalty.
While delivering exceptional customer service is a priority, you will also be responsible for ensuring your team meets service standards and effectively tailors their approach to customer needs.
The role offers a salary of up to £33,000 plus 1% commission on all personal sales.
Additional benefits include:
- Interest-free season ticket loan
- Company sick pay
- Life assurance
- £500 clothing allowance
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Senior Floor Supervisor employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Floor Supervisor
✨Tip Number 1
Familiarise yourself with the luxury accessories market. Research the brand's product range and understand their unique selling points. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or connect with professionals on platforms like LinkedIn. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of examples where you've successfully managed a team or improved customer service standards. Being able to demonstrate your ability to lead will set you apart.
✨Tip Number 4
Emphasise your customer relationship-building skills. Be ready to discuss how you've fostered loyalty in previous roles, as this is crucial for the position. Tailoring your approach to meet customer needs is key.
We think you need these skills to ace Senior Floor Supervisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the luxury accessories retailer's brand values, product range, and customer service philosophy. This will help you tailor your application to demonstrate how your experience aligns with their expectations.
Highlight Relevant Experience: Emphasise your extensive experience in the luxury sector. Provide specific examples of how you've developed long-lasting customer relationships and delivered exceptional service in previous roles.
Showcase Leadership Skills: As a Floor Supervisor, you'll need to lead a team. Include examples of how you've successfully managed teams, ensured service standards, and tailored approaches to meet customer needs in your past positions.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the luxury retail sector. Make sure to express why you're excited about the opportunity to work with this particular brand.
How to prepare for a job interview at Retail Human Resources plc
✨Showcase Your Luxury Experience
Make sure to highlight your extensive experience in the luxury sector during the interview. Share specific examples of how you've delivered exceptional customer service and built long-lasting relationships with clients, as this is crucial for the role.
✨Demonstrate Team Leadership Skills
As a Floor Supervisor, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated your team to meet service standards and tailor their approach to customer needs.
✨Understand the Brand's Values
Research the luxury accessories retailer and understand its brand values and product range. This knowledge will help you align your answers with what the company stands for and show that you're genuinely interested in the role.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values, especially regarding customer service and team dynamics.
