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- Tasks: Lead system development and optimise service delivery in Motor Recovery and Home Emergency sectors.
- Company: AXA Partners is a global leader in assistance solutions and specialised insurance.
- Benefits: Enjoy hybrid working, generous leave, retail discounts, and wellness perks.
- Why this job: Make a real impact while growing in a supportive, innovative environment.
- Qualifications: Experience in system management, stakeholder engagement, and digital transformation preferred.
- Other info: Join a company that plants a tree for every new recruit!
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Local Product Owner – AXA Partners UK & Ireland!
Are you ready to take your career to the next level with a dynamic and innovative organisation? AXA Partners is seeking a passionate and driven Local Product Owner to join our Network team in Redhill. This is an exciting opportunity to lead the development, management, and optimisation of key systems that enhance our service delivery in the Motor Recovery and Home Emergency sector.
What you’ll be doing:
As the Local Product Owner, you will oversee relationships with external system providers like Joblogic and Apex. You’ll play a crucial role in negotiating contractual agreements and optimising internal systems such as Core Provider Operations (CPO), ePro, Easyterritory, and Provider Invoice Management System (PIMS). Collaboration is key, as you will work with various teams across the UK and globally to enhance system performance, drive operational efficiencies, and improve customer satisfaction.
- Lead the development and management of external system partnerships.
- Serve as the Subject Matter Expert (SME) for critical internal systems.
- Collaborate with network management to optimise provider usage and deliver seamless customer journeys.
- Manage budgets to ensure spending aligns with business objectives.
- Represent UK interests in planning and executing system enhancements and change requests.
What you’ll bring:
You are a strategic thinker with a background in system management and a passion for driving innovation. Your strong analytical skills and excellent communication abilities will enable you to effectively engage with stakeholders at all levels. You thrive in a collaborative environment and are adept at managing multiple priorities while delivering results.
Qualifications:
- Experience in Contact Centre, Case Management, or the Insurance sector is highly desirable.
- Familiarity with business requirements specification and testing design.
- A background in digital transformation, software development, and agile methodologies is preferred.
- Proven stakeholder management skills and the ability to influence senior leaders.
Why Join Us? At AXA Partners, we believe in investing in our people. You will have the opportunity to work in a supportive and inclusive environment, where your ideas are valued, and your professional growth is encouraged. With flexible working arrangements and opportunities for occasional travel, you can achieve a healthy work-life balance while making a real impact in your role.
What we offer:
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Hybrid working with three days per week onsite
- 22 days rising to a maximum of 27 days (based on a 5 day week)
- Retail Discounts
- Cycle2Work Scheme
- Discounted Home Insurance
- Employee Assistance Scheme
- Discounted Gym Membership
- Thrive (free mental health app)
- Free Financial Education/Pension Seminars
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.
Who we are:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
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Local Product Owner (Networks) employer: AXA Assistance Deutschland GmbH
Contact Detail:
AXA Assistance Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Product Owner (Networks)
✨Tip Number 1
Familiarise yourself with the key systems mentioned in the job description, such as Core Provider Operations and Provider Invoice Management System. Understanding these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of AXA Partners on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience in stakeholder management and how you've influenced senior leaders in previous roles. This is crucial for the Local Product Owner position, so having specific examples ready will set you apart.
✨Tip Number 4
Stay updated on trends in digital transformation and agile methodologies. Being able to speak knowledgeably about these topics during your interview will show that you're proactive and well-prepared for the challenges of the role.
We think you need these skills to ace Local Product Owner (Networks)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Local Product Owner at AXA Partners. Familiarise yourself with the key systems mentioned in the job description and think about how your experience aligns with these requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in system management, stakeholder engagement, and any background in the insurance sector. Use specific examples that demonstrate your analytical skills and ability to drive innovation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your strategic thinking abilities and how you can contribute to enhancing system performance and customer satisfaction at AXA Partners.
Highlight Relevant Skills: In your application, emphasise your familiarity with agile methodologies, digital transformation, and your proven stakeholder management skills. Make sure to connect these skills to the specific needs outlined in the job description.
How to prepare for a job interview at AXA Assistance Deutschland GmbH
✨Understand the Role
Make sure you have a clear understanding of what a Local Product Owner does, especially in the context of system management and optimisation. Familiarise yourself with the specific systems mentioned in the job description, such as Core Provider Operations and Provider Invoice Management System.
✨Showcase Your Analytical Skills
Prepare to discuss examples from your past experiences where you've used your analytical skills to drive innovation or improve processes. Be ready to explain how you can apply these skills to enhance system performance at AXA Partners.
✨Demonstrate Stakeholder Management
Since the role involves engaging with various stakeholders, think of instances where you've successfully managed relationships or influenced senior leaders. Highlight your communication abilities and how they can benefit the team.
✨Emphasise Collaboration
AXA Partners values collaboration, so be prepared to discuss how you've worked effectively in teams. Share examples of how you've contributed to a collaborative environment and how you plan to do the same in this role.
