At a Glance
- Tasks: Oversee daily box office operations and collaborate with the Sales team to boost ticket sales.
- Company: Join Delfont Mackintosh Theatres, a leader in the theatre industry known for its inclusivity.
- Benefits: Enjoy flexible working hours, including early evenings and weekends, with a supportive team environment.
- Why this job: Perfect for problem solvers who thrive on challenges and want to make an impact in the arts.
- Qualifications: Experience in ticketing or customer service is essential; enthusiasm and teamwork are key.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Thu, 03 Jul 2025\”>published – Thu, 03 Jul 2025
Job Description
The Box Office Supervisor will be responsible for responsible for the daily operation of the box office and working with the Sales and Ticketing team to maximise sales.
An enthusiastic and forward thinking person, you will enjoy problem solving, relish new challenges and have experience within ticketing or customer service, working closely with colleagues to achieve the highest possible standards.
Early evening and weekend work is required.
Closing date: 13th July 2025
Proposed interview date: w/c 21st July 2025
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
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Box Office Supervisor employer: ArtsJobs
Contact Detail:
ArtsJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Supervisor
✨Tip Number 1
Familiarise yourself with the ticketing systems commonly used in the industry. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach and readiness for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your problem-solving abilities and your commitment to providing excellent service, which is crucial for a Box Office Supervisor.
✨Tip Number 3
Network with professionals in the theatre and ticketing industry. Attend events or join online forums where you can connect with others who may provide insights or even referrals for the position at Delfont Mackintosh Theatres.
✨Tip Number 4
Be prepared to discuss your availability for early evening and weekend shifts during the interview. Showing that you are flexible and willing to meet the demands of the role will make you a more attractive candidate.
We think you need these skills to ace Box Office Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Box Office Supervisor. Highlight your relevant experience in ticketing or customer service that aligns with the role.
Tailor Your CV: Customise your CV to reflect your skills and experiences that are most relevant to the Box Office Supervisor position. Emphasise your problem-solving abilities and any previous roles where you maximised sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've tackled challenges in previous jobs and how you can contribute to the Sales and Ticketing team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at ArtsJobs
✨Show Your Enthusiasm
As a Box Office Supervisor, enthusiasm is key. Make sure to express your passion for the role and the theatre industry during the interview. Share specific examples of what excites you about ticketing and customer service.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've successfully solved problems in a customer service or ticketing environment. Highlight your ability to think on your feet and provide solutions that enhance the customer experience.
✨Know the Company
Research Delfont Mackintosh Theatres thoroughly. Familiarise yourself with their values, recent productions, and any initiatives they have in place. This will show your genuine interest in the company and help you align your answers with their goals.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making and leadership skills. Think about how you would handle various situations, such as dealing with a difficult customer or managing a busy box office during peak times.