Client Solutions Consultant

Client Solutions Consultant

Slough Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client programs in the EV Battery Solutions division, ensuring optimal delivery and communication.
  • Company: Cox Automotive is a leading company in the automotive industry, focused on innovation and collaboration.
  • Benefits: Enjoy a hybrid work environment, travel opportunities, and a supportive team culture.
  • Why this job: Join a dynamic team that values learning, diversity, and fun while making an impact in the EV sector.
  • Qualifications: Bachelor's degree and 6 years' experience in project management or client solutions, preferably in EV batteries.
  • Other info: This role requires up to 50% travel and occasional office presence in Rugby.

The predicted salary is between 36000 - 60000 £ per year.

Location Field Based

This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST .

The Role

Field Based – Some office presence in Rugby occasionally

About the position:

Cox Automotive is seeking a Client Solutions Consultant to manage large, complex, and critical programs within the EV Battery Solutions (EVBS) division.

This role requires a self-starter who can support new and existing clients, ensuring adherence to the EVBS Performance Management Framework. Developingand maintaining collaborative relationships with clients, engineers, and operational business stakeholders, managing all operational, business, and finance aspects of assigned programs, and ensuring optimal operational delivery through regular reporting and engagement with the team.

You\’ll also leadregular status meetings, communicating proactively with clients, and identifying issues and opportunities within accounts to provide solutions and potential new sales opportunities.

The position requires travel of up to 50% and the ability to work in a hybrid environment, with some office presence required in Rugby.

Responsibilities

  • Support new and/or existing clients and ensure adherence to EVBS Performance Management Framework.
  • Act as the primary point of contact for EVBS clients for all aspects of assigned programs.
  • Develop and maintain collaborative relationships with clients, engineers, and operational business stakeholders.
  • Manage operational, business, and finance aspects of the program.
  • Ensure optimal operational delivery of client work via regular reporting and engagement with the team.
  • Manage Statements of Work (SOWs) and ensure issuance and replenishment of purchase orders.
  • Communicate proactively with clients on production recommendations, risks, challenges, and solutions.
  • Lead regular status/update meetings with clients and internal teams.
  • Identify issues and opportunities within accounts and projects to provide solutions and potential new sales opportunities.
  • Facilitate face-to-face communication and client program feedback.
  • Design and maintain program artifacts such as meeting agendas, RAID logs, and project updates.
  • Identify risks associated with the program and enable the program team to execute mitigation plans.
  • Lead and manage projects to deliver business objectives and maintain cadence.
  • Collaborate with stakeholders to ensure timely delivery of projects.
  • Oversee EVBS implementation projects and support project teams.
  • Organize, manage, direct, and drive all activities and artifacts for the program.
  • Schedule and facilitate client and internal meetings.

Requirements

  • Bachelor\’s degree in a related discipline and 6 years\’ experience in a related field.
  • Experience with EV batteries highly preferred along with experience with automotive OEMs.
  • 6+ years in project management, client solutions, sales, and/or operational roles.
  • Client-facing exposure with proven ability to develop strong relationships.
  • Self-motivated with strong organizational skills and attention to detail.
  • Ability to design communication to convey complicated issues clearly.
  • Proficient with MS Office tools: Project/Smartsheet, Excel, PowerPoint, Visio/Lucid, Word.
  • Experience with reviewing and/or writing SOWs/contracts is a plus.

STRICTLY NO AGENCIES PLEASE

We work with a carefully selected set of recruitment partners and are not looking to add to our PSL.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Aneliese Platts
Senior Designer

“The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!”

Ann Fairbanks
Executive PA & Business Support

Ann Fairbanks
Executive PA & Business Support

“I wouldn’t be where I am today without Cox Automotive. The company has real culture of learning, pushing the boundaries and making YOU better. It’s all built on strong values that are more than just words, they’re acted on every single day.”

Gemma Hepple
National Operations Manager

Gemma Hepple
National Operations Manager

“In my nine years here, Cox Automotive has allowed me to learn, grow and hone my skills. There’s a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a ‘man’s’ role.”

#J-18808-Ljbffr

Client Solutions Consultant employer: Modix International

Cox Automotive is an exceptional employer that fosters a collaborative and supportive work culture, making it feel like a family away from home. With a strong commitment to employee growth and development, the company offers numerous opportunities for learning and advancement, particularly in the innovative field of EV Battery Solutions. Located in Rugby, employees benefit from a hybrid working environment that promotes flexibility while maintaining essential team connections.
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Contact Detail:

Modix International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Solutions Consultant

Tip Number 1

Familiarise yourself with the EV Battery Solutions sector. Understanding the latest trends and challenges in this field will not only help you during interviews but also demonstrate your genuine interest in the role.

Tip Number 2

Network with professionals in the automotive and EV sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could be beneficial for your application.

Tip Number 3

Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've successfully managed client relationships and delivered projects on time, as this is crucial for the role.

Tip Number 4

Showcase your communication skills by practising how to clearly convey complex information. This will be essential when leading meetings and providing updates to clients, so consider rehearsing with a friend or mentor.

We think you need these skills to ace Client Solutions Consultant

Project Management
Client Relationship Management
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Stakeholder Engagement
Financial Acumen
Experience with EV Batteries
Proficiency in MS Office (Project, Excel, PowerPoint, Word)
Experience with SOWs/Contracts
Ability to Identify Risks and Mitigation Strategies
Collaboration Skills
Self-Motivation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project management, client solutions, and any specific work with EV batteries or automotive OEMs. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss how your background aligns with the responsibilities of the Client Solutions Consultant role, particularly your ability to manage complex programs and build client relationships.

Showcase Your Communication Skills: Since the role involves leading meetings and communicating with clients, provide examples in your application that demonstrate your strong communication skills. Highlight any experience you have in conveying complex information clearly.

Highlight Relevant Achievements: Include specific achievements in your application that showcase your success in previous roles, especially those related to managing client accounts, delivering projects on time, and identifying new sales opportunities.

How to prepare for a job interview at Modix International

Understand the EV Battery Solutions Framework

Familiarise yourself with the EVBS Performance Management Framework before the interview. This will show your potential employer that you are proactive and have a genuine interest in their operations.

Demonstrate Relationship-Building Skills

Prepare examples of how you've successfully built and maintained relationships with clients or stakeholders in previous roles. This is crucial for a Client Solutions Consultant, so be ready to discuss your approach.

Showcase Project Management Experience

Be prepared to discuss your project management experience in detail. Highlight specific projects where you managed operational, business, and finance aspects, as this aligns closely with the responsibilities of the role.

Communicate Clearly and Effectively

Practice articulating complex ideas simply and clearly. Since the role involves leading meetings and communicating with clients, demonstrating strong communication skills will be key to your success in the interview.

Client Solutions Consultant
Modix International
M
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