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- Tasks: Lead a department, ensuring top-notch customer experiences and team development.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a diverse team reshaping the fashion industry with a focus on people and profit.
- Qualifications: Management experience in customer-facing roles and a passion for profitability and team leadership.
- Other info: Flexible availability required; no cover letter needed to apply.
The predicted salary is between 30000 - 42000 £ per year.
This is a permanent position offering 39hours per week. This position is based in the H&M Newry store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profitof the storeand along with yourTeamdeliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI\’s for your department.
- You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
30-32 Bridge Street, Newry, United Kingdom
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Department Manager - Newry employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Newry
✨Tip Number 1
Familiarise yourself with H&M's values and culture. Understanding their commitment to sustainability and diversity will help you align your responses during interviews, showcasing that you're a good fit for the team.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive sales. Be ready to discuss specific KPIs you've managed and how you improved team performance.
✨Tip Number 3
Demonstrate your customer-first mindset by sharing stories of how you've enhanced customer experiences in previous roles. This will show that you understand the importance of customer satisfaction in retail.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires full flexibility, emphasising your willingness to work weekends and varied hours can set you apart from other candidates.
We think you need these skills to ace Department Manager - Newry
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Department Manager position. Tailor your application to highlight relevant management experience and customer-facing skills.
Highlight Relevant Experience: In your CV, focus on your previous management roles and any experience leading teams in a retail or customer service environment. Use specific examples to demonstrate your ability to drive sales and support team development.
Showcase Your Passion: Express your passion for profitability and people in your application. Mention any initiatives you've led that improved team performance or customer satisfaction, as this aligns with H&M's values.
Follow Application Guidelines: Since H&M requests not to include a cover letter, ensure your CV is comprehensive and clearly outlines your qualifications. Make sure to submit your application through our website, following all specified guidelines.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to providing feedback and supporting their development.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you would analyse these metrics and implement strategies to improve them within your department.
✨Emphasise Customer Experience
H&M places a strong emphasis on delivering a customer-first experience. Think of specific instances where you've enhanced customer satisfaction in previous roles and be prepared to share these stories during your interview.
✨Highlight Your Flexibility
The role requires full availability, including weekends. Be honest about your flexibility and willingness to work varied hours, as this is crucial for the position. Show that you're committed to being an integral part of the team.
