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- Tasks: Lead a department, ensuring top-notch customer experiences and team performance.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a vibrant team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: No cover letter needed; we value inclusivity in our hiring process.
The predicted salary is between 30000 - 42000 £ per year.
This is a permanent position offering 39 hours per week. This position is based at H&M Leeds Trinity store, in Trinity shopping centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on sales & profit KPI\’s for your department.
- You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers\’ safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
Availability: 7 days, fully flexible, including weekends.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
Inclusion & Diversity
H&M is part of H&M Group. We’re committed to creating and maintaining inclusive, diverse, and equitable workplaces throughout our organization. Our teams should include a variety of people sharing their knowledge, experience, and ideas. Having a diverse workforce positively impacts how we address challenges, perceive possibilities, and relate to colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.
We strive for a fair and equal process and kindly ask you not to attach a cover letter, as they can contain information that may trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our commitment to meaningful growth and sustainable lifestyles. Help us re-imagine fashion and reshape our industry. Learn more about H&M Group here.
H&M is a fashion brand offering the latest styles, from fashion pieces and designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price sustainably. Learn more about H&M here.
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Department Manager - Leeds Trinity employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Leeds Trinity
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive sales. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Showcase your flexibility and availability during the interview. Since the role requires working across all days, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Engage with H&M's social media and community initiatives. Being knowledgeable about their current campaigns or community involvement can demonstrate your genuine interest in the brand and its impact beyond just retail.
We think you need these skills to ace Department Manager - Leeds Trinity
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Department Manager at H&M. Familiarise yourself with their focus on customer experience, team leadership, and sales performance.
Highlight Relevant Experience: In your CV, emphasise your management experience in customer-facing environments. Provide specific examples of how you've led teams and contributed to profitability in previous roles.
Showcase Your Passion: Demonstrate your passion for both people and profitability in your application. Use concrete examples to illustrate how you've successfully balanced these aspects in your past positions.
Follow Application Guidelines: Remember not to attach a cover letter as per H&M's request. Ensure that your application is concise and focused on your CV, showcasing your qualifications and experiences relevant to the role.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand the Customer First Experience
Familiarise yourself with H&M's commitment to delivering a Customer First Experience. Be ready to discuss how you would implement this philosophy in your department and provide specific examples of how you've enhanced customer satisfaction in previous roles.
✨Know Your KPIs
Since you'll be analysing sales and profit KPIs, brush up on your understanding of these metrics. Be prepared to discuss how you've used data to drive performance improvements in your previous positions and how you plan to do the same at H&M.
✨Emphasise Your Flexibility
The role requires full availability, including weekends. Highlight your flexibility and willingness to adapt to the needs of the business. Share any experiences where you've successfully managed your time and commitments to meet business demands.
