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- Tasks: Lead a department, ensuring top-notch customer experiences and team performance.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, global development opportunities, and competitive perks.
- Why this job: Be part of a dynamic team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: Flexible availability required; no cover letter needed to apply.
The predicted salary is between 30000 - 42000 £ per year.
This is a permanent position offering 39hours per week. This position is based in the H&M Shrewsbury Store in The Darwin shopping centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profitof the storeand along with yourTeamdeliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI\’s for your department.
- You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
13 Castle Street, Shrewsbury, United Kingdom
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Department Manager - Shrewsbury employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Shrewsbury
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that demonstrate your ability to lead teams effectively. Highlight situations where you improved team performance or customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends in retail and customer service. Being knowledgeable about current industry practices can help you discuss how you would implement innovative strategies to enhance sales and customer experience at H&M.
✨Tip Number 4
Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Department Manager - Shrewsbury
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Department Manager position. Understand the key responsibilities and required skills, such as management experience in a customer-facing environment and a passion for profitability.
Tailor Your CV: Make sure your CV highlights relevant management experience and any achievements in leading teams. Use specific examples that demonstrate your ability to deliver a customer-first experience and manage sales and profit KPIs.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you evaluate team performance. Mention any training or development initiatives you've implemented in previous roles to support team growth.
Follow Application Guidelines: Remember not to include a cover letter as per H&M's request. Ensure your application is concise and focused on your qualifications and experiences that align with the role.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to providing feedback and supporting their development.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you would analyse these metrics and implement strategies to improve them within your department.
✨Emphasise Customer Experience
H&M values a customer-first approach. Think of specific instances where you've enhanced customer experience in previous roles and be prepared to share these stories during your interview.
✨Highlight Your Flexibility
The role requires full availability, including weekends. Be honest about your flexibility and willingness to adapt to the needs of the business, as this is crucial for a management position in retail.
