ITS Field Service Technician 2
ITS Field Service Technician 2

ITS Field Service Technician 2

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair client equipment, diagnose faults, and support the Field Services Team Leader.
  • Company: Join Cubic, a leader in transportation technology and defence solutions, making lives easier globally.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a team that innovates and impacts daily journeys and national safety.
  • Qualifications: Must have experience in equipment maintenance and relevant qualifications in Electronic or Telecommunications Engineering.
  • Other info: Shift work required; mentorship opportunities available.

The predicted salary is between 30000 - 42000 £ per year.

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details:

Job Summary:

This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, including complex fault diagnosis. Position also provides support to the Field Services Team Leader.

Essential Job Duties and Responsibilities:

  • Carry out routine and preventative maintenance
  • Attend faults and ensure the use of a logical approach to fault finding.
  • Perform Fibre Optic fault diagnosis and rectification.
  • Provide detailed fault analysis on high priority and complex faults when required.
  • Ensure all activities are performed safely and to a high standard.
  • Ensure asset maintenance is reported in a timely and accurate manner.
  • Ensure personal administration is completed in a timely manner, for example timesheets and vehicle checks.
  • Provide support to the Maintenance Team Leader
  • To act as a mentor to aid in the development of other service technicians.
  • Perform Workshop repairs & modifications to component level and accurately record as required.
  • Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance.
  • Attend and proactively participate in the Maintenance Team meetings
  • Deputise for the Team Leader, if required.
  • Produce shift reports when required.
  • Produce asset upgrade reports for Management
  • Assist with the preparation of asset upgrades and project completion.
  • Work in a shift pattern
  • Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
  • In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

Minimum Job Requirements:

Skills knowledge and experience:

Essential:

  • Proven experience in similar role, including maintenance of equipment
  • Basic fibre optic experience
  • Ability to write accurate reports
  • Hold relevant competencies to meet contractual requirements.
  • Experience of maintenance on modern electronic equipment.
  • PC literate
  • Full Driving Licence

Desirable:

  • IP systems working knowledge.
  • Experience of overseeing teams.
  • CCTV systems working knowledge.
  • Microsoft Office skills

Education and qualifications

Essential:

  • Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification.

Desirable:

  • C&G 2391-52 Inspection and Testing qualified.
  • C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent.
  • Relevant accreditations.
  • Safety related qualifications
  • NHSS8 accreditation
  • Hold G39
  • Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification

Worker Type: Employee #J-18808-Ljbffr

ITS Field Service Technician 2 employer: Cubic

Cubic Transportation Systems is an exceptional employer that prioritises innovation and employee development, offering a dynamic work environment where technicians can thrive. With a strong commitment to safety and quality, employees benefit from comprehensive training opportunities, mentorship programmes, and the chance to work on cutting-edge technology solutions that enhance transportation and defence capabilities. Located in a collaborative atmosphere, Cubic fosters a culture of teamwork and support, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

Cubic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ITS Field Service Technician 2

✨Tip Number 1

Familiarise yourself with Cubic's technology solutions and their impact on transportation. Understanding their products and services will help you demonstrate your enthusiasm and knowledge during interviews.

✨Tip Number 2

Network with current or former employees of Cubic, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.

✨Tip Number 3

Brush up on your fibre optic fault diagnosis skills, as this is a key responsibility for the role. Consider taking a short course or workshop to enhance your expertise and show your commitment to professional development.

✨Tip Number 4

Prepare to discuss your experience with maintenance of electronic equipment in detail. Be ready to share specific examples of complex faults you've diagnosed and resolved, as this will showcase your problem-solving abilities.

We think you need these skills to ace ITS Field Service Technician 2

Fault Diagnosis
Preventative Maintenance
Fibre Optic Fault Rectification
Complex Fault Analysis
Safety Compliance
Asset Maintenance Reporting
Workshop Repairs
Team Leadership
Shift Reporting
Project Completion Assistance
PC Literacy
Driving Licence
IP Systems Knowledge
CCTV Systems Knowledge
Microsoft Office Proficiency
Electronic Equipment Maintenance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and repair, particularly with electronic equipment and fibre optics. Use specific examples that demonstrate your skills and competencies related to the job description.

Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for the ITS Field Service Technician role. Mention your experience with fault diagnosis and your ability to work safely and efficiently, as well as your commitment to teamwork and mentoring.

Highlight Relevant Qualifications: Clearly list your qualifications, such as ONC or BTEC in Electronic Engineering or Telecommunications Engineering. If you have any additional certifications like C&G 2391-52 or safety-related qualifications, make sure to include them prominently.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this technical role.

How to prepare for a job interview at Cubic

✨Know Your Technical Stuff

Make sure you brush up on your knowledge of fibre optics and electronic equipment maintenance. Be prepared to discuss specific experiences where you've diagnosed and repaired faults, as this role heavily relies on technical expertise.

✨Show Your Problem-Solving Skills

During the interview, be ready to demonstrate your logical approach to fault finding. You might be asked to walk through a complex problem you've solved in the past, so think of examples that highlight your analytical skills.

✨Emphasise Teamwork and Mentorship

This position involves supporting the Field Services Team Leader and mentoring other technicians. Share experiences where you've worked effectively in a team or helped others develop their skills, as this will show your leadership potential.

✨Understand Company Values

Familiarise yourself with Cubic's values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding safety, quality, and customer service, as these are crucial for the role.

ITS Field Service Technician 2
Cubic
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