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- Tasks: Lead a dynamic team to drive sales and exceed customer expectations.
- Company: Join City Plumbing, a leader in quality plumbing and heating products.
- Benefits: Enjoy flexible working, discounts, life assurance, and mental health support.
- Why this job: Be part of an inclusive culture that values diversity and personal growth.
- Qualifications: Strong communication skills and a proactive sales approach are essential.
- Other info: We encourage applications from all backgrounds, even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.
As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
- Effective management of the team and resource
- Setting the standard of a sales orientated culture
- Delivering against sales and customer demands while maximising profitability
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
- Ability to interpret and analyse financial and statistical information
As a Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret financial and statistical information
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match – apply anyway. You could be just the person we’re looking for!
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.
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Branch Manager employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding the products and services we offer at City Plumbing will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team to exceed sales targets or improve customer satisfaction.
✨Tip Number 3
Network with current or former employees of City Plumbing. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your approach to building customer relationships. Think about strategies you've used to create trust and rapport with clients, as this is crucial for a Branch Manager role.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and sales achievements. Use specific examples that demonstrate your ability to motivate a team and exceed customer expectations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with their values, particularly in promoting an inclusive team environment and driving results.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed teams or drove sales. Include metrics to illustrate your success, such as percentage increases in sales or customer satisfaction ratings.
Prepare for Potential Questions: Anticipate questions related to team management, sales strategies, and customer relationship building. Prepare examples that showcase your tenacity, resilience, and innovative approach to identifying growth opportunities.
How to prepare for a job interview at City Plumbing Supplies
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your natural leadership abilities. Prepare examples of how you've successfully motivated and developed teams in the past, highlighting your communication and organisational skills.
✨Understand Sales Metrics
Familiarise yourself with key financial and statistical information relevant to the role. Be ready to discuss how you interpret these metrics to drive sales and profitability, as this will show your analytical capabilities.
✨Build Rapport Quickly
Since building relationships is crucial, practice your interpersonal skills. Think of ways to connect with the interviewers and express your ability to create trusted relationships with customers and team members alike.
✨Embrace Inclusivity
Demonstrate your commitment to an inclusive workplace by sharing experiences where you've promoted diversity and collaboration within a team. This aligns with the company's values and shows you're a good cultural fit.
