At a Glance
- Tasks: Lead the store team, drive sales, and ensure a fantastic customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a dynamic team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in retail and a passion for leading teams are essential.
- Other info: This is a 12-month project role with full flexibility required.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager – Swindon (12 months project)
This is a temporary position offering 39 hours per week. The position is based in the H&M Swindon store.
Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.
Key responsibilities:
You lead with a vision to secure the best experience for all our colleagues and customers
You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.
You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
People & Teams:
You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
You recruit, train, develop, and manage succession for your Store.
You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.
We are looking for people who have:
Management experience in a customer-facing environment
Previous experience of leading and managing teams
Knowledge and passion for driving goals forward
A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
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Store Manager - Swindon (12 months project) employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Swindon (12 months project)
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your answers during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare specific examples from your past management experience that demonstrate your ability to lead teams and drive sales. Highlighting measurable outcomes will show your potential impact on the store's performance.
✨Tip Number 3
Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be ready to discuss how you would handle specific challenges in a retail environment, such as managing team dynamics or improving customer satisfaction. This shows your proactive approach and problem-solving skills.
We think you need these skills to ace Store Manager - Swindon (12 months project)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight your relevant management experience in a customer-facing environment.
Highlight Leadership Skills: Emphasise your ability to lead, coach, and develop teams. Provide specific examples of how you've successfully managed team performance and fostered a positive work environment in your previous roles.
Showcase Your Analytical Skills: Mention your experience with analysing sales and profit KPIs. Include any relevant achievements that demonstrate your ability to drive profitability and improve store performance.
Be Flexible: Since the role requires full flexibility, make sure to indicate your availability clearly in your application. This shows your commitment and willingness to meet the demands of the position.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed and developed teams in the past, focusing on your coaching and mentoring experiences.
✨Know Your KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you have previously analysed sales and profit data to drive results, and how you plan to apply this knowledge at H&M.
✨Emphasise Customer Experience
H&M places a strong emphasis on customer satisfaction. Be ready to talk about strategies you've implemented to enhance the customer experience in your previous roles. Highlight any initiatives that led to improved customer feedback or increased sales.
✨Demonstrate Flexibility and Availability
Since the role requires full flexibility, including weekends, make sure to express your willingness to work varied hours. Discuss how your availability aligns with the needs of the store and how you can manage your time effectively to meet both personal and professional commitments.