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- Tasks: Manage air import shipments from customs clearance to client communication.
- Company: Join WR Logistics, an award-winning UK logistics company focused on employee wellbeing.
- Benefits: Enjoy a competitive salary, bonuses, generous holiday, healthcare, and team events.
- Why this job: Be part of a supportive team culture with real career progression and recognition.
- Qualifications: Experience in air freight imports and knowledge of UK customs procedures are essential.
- Other info: Great Place to Work 2024 certified employer with regular employee engagement surveys.
The predicted salary is between 28000 - 36000 £ per year.
Join to apply for the Air Import Freight Forwarder role at WR Logistics
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Join to apply for the Air Import Freight Forwarder role at WR Logistics
Air Freight Forwarder – Imports
Location: Feltham, UK
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Sector: Logistics & Freight
Award-Winning UK Logistics Company (Great Place To Work 2024)
I\’m currently recruiting on behalf of a leading UK-wide logistics company that continues to see exceptional growth across its national network. This is an outstanding opportunity for an experienced Air Freight Imports Coordinator to join a well-established and high-performing team at their Feltham site.
In October 2024, the business proudly achieved \’Great Place to Work\’ status-an accolade earned through a genuine commitment to putting people first, investing in employee wellbeing, and maintaining a collaborative, customer-service-driven culture.
The Opportunity
As an Air Freight Imports Coordinator , you\’ll be at the heart of daily import operations, managing the full cycle of air freight shipments. From customs clearance to client communication, this role is ideal for someone who thrives in a fast-paced environment and values accuracy, responsiveness, and high service standards.
Why This Role Stands Out
This company doesn\’t just offer a job-it offers a long-term career with real progression, strong team culture, and benefits that genuinely reward your contribution:
- £33,000 – £37,000 salary, depending on experience
- Twice-Yearly Bonus Scheme
- 22-25 Days Holiday (based on length of service)
- Health Care Cash Plan
- Retail Discounter Scheme
- Two Monthly Employee Awards recognising outstanding contribution
- Free On-Site Electric Vehicle Charging
- Annual Summer and Christmas Events – Fully Paid
- Regular Team Socials
- Quarterly Anonymous Employee Engagement Surveys – Your voice matters
- Great Place to Work 2024 certified employer
Responsibilities Include
- Coordinating end-to-end air import shipments, from arrival through to final delivery
- Preparing and submitting customs clearance documentation, ensuring HMRC compliance
- Liaising with overseas agents, airlines, and internal teams to coordinate timely delivery
- Providing consistent and professional client updates
- Managing any shipment delays or exceptions with a proactive, solution-focused approach
- Maintaining accurate data and documentation in internal systems
Ideal Candidate Profile
- Solid experience in air freight imports (essential)
- Confident understanding of UK customs procedures and documentation
- Proven ability to manage high-volume, time-sensitive shipments
- Clear and confident communicator, both with clients and overseas partners
- Familiar with freight systems such as ASM or CargoWise (advantageous)
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Transportation, Logistics, Supply Chain and Storage
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Air Import Freight Forwarder employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Freight Forwarder
✨Tip Number 1
Familiarise yourself with the latest UK customs procedures and documentation requirements. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics industry, especially those who work in air freight. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed high-volume, time-sensitive shipments in the past. Highlighting your problem-solving skills and ability to handle pressure will set you apart from other candidates.
✨Tip Number 4
Research WR Logistics thoroughly before your interview. Understanding their company culture and values, especially their commitment to employee wellbeing, will help you align your answers with what they are looking for.
We think you need these skills to ace Air Import Freight Forwarder
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Air Import Freight Forwarder position. Understand the key responsibilities and required skills, such as experience in air freight imports and knowledge of UK customs procedures.
Tailor Your CV: Customise your CV to highlight relevant experience in air freight imports and logistics. Emphasise your understanding of customs documentation and any familiarity with freight systems like ASM or CargoWise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the logistics industry and your commitment to high service standards. Mention specific examples from your past experiences that demonstrate your ability to manage time-sensitive shipments effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the logistics sector.
How to prepare for a job interview at WR Logistics
✨Know Your Customs Procedures
Make sure you brush up on UK customs procedures and documentation. Being able to discuss these confidently will show your expertise in air freight imports, which is crucial for the role.
✨Demonstrate Your Communication Skills
As a Freight Forwarder, you'll need to liaise with clients and overseas partners regularly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've managed shipment delays or exceptions in the past. Highlight your proactive approach and solution-focused mindset, as this is key to succeeding in a fast-paced environment.
✨Familiarise Yourself with Freight Systems
If you have experience with systems like ASM or CargoWise, be sure to mention it. If not, do a bit of research to understand their functionalities, as this knowledge can set you apart from other candidates.
