Head of Content & Creative Services
Head of Content & Creative Services

Head of Content & Creative Services

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a creative team to develop engaging content across various platforms.
  • Company: Vanguard is a revolutionary investment company focused on client interests since 1975.
  • Benefits: Enjoy a hybrid work model with flexibility and collaboration opportunities.
  • Why this job: Join a culture of creativity and innovation, making a real impact on clients' financial success.
  • Qualifications: 10+ years in content strategy and management, preferably in financial services.
  • Other info: Vanguard values diversity and inclusion, empowering unique strengths within the team.

The predicted salary is between 43200 - 72000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

The Head of Content & Creative Services is responsible for overseeing the creation, management, and optimization of all content initiatives across multiple platforms and formats to enhance Vanguard\’s brand, drive engagement, leads, and positive customer behavior.

The Head of Content & Creative Services is responsible for overseeing the creation, management, and optimization of all content initiatives across multiple platforms and formats to enhance Vanguard\’s brand, drive engagement, leads, and positive customer behavior. This individual will lead a team of content creators and designers to ensure content aligns with the firm\’s brand voice, strategic goals, and regulatory requirements. The ideal candidate will have a strong background and track record in content strategy, content marketing, editorial direction, copywriting, creative direction, design and team leadership.

Key Responsibilities
• Strategically transform the content and creative function from a service provider
to a driver of business outcomes through content and creative.
• Develop and implement a comprehensive and strategic content strategy that
aligns with the firm\’s marketing and business objectives, while understanding
the audiences we serve and the relevant channel & tone of voice
• Provide creative direction on content and design projects, ensuring they are
innovative, compelling and aligned to brand standards
• Lead the content & creative services team and oversee the creation of diverse
content types, including campaigns, websites, articles, newsletters, blog posts,
videos, infographics, social media content, white papers, and more.
• Oversee the creation and publication of high-quality, engaging, and compliant
content across all digital, multimedia and print channels.
• Provides editorial direction, guidance and oversight to the team and business
stakeholders
• Cross-functional collaboration with the broader marketing and communications
team, product, Investment Strategy Group, CX and sales teams to ensure
content, creative, and design efforts support divisional and business objectives.
• Analyze content performance metrics and optimize content strategies based
on data-driven insights.
• Stay updated with industry trends and best practices to ensure the firm\’s
content remains relevant and competitive.
• Manage the content calendar and ensure timely delivery of all content
Projects.
• Foster a culture of creativity, collaboration, and continuous improvement
within the content team.

Required Skills and Experience
• Bachelor\’s degree in Marketing, Communications, Journalism, or a related
field.
• 10+ years of experience in content creation, management and strategy,
preferably within the financial services or asset management industry.
• Proven leadership experience with the ability to manage and inspire a
diverse team.
• Proven track record of developing and executing successful content,
communication and design creative strategies.
• Proven track record of evolving and transforming teams to new ways of
working and leading by example
• Strong understanding of SEO, content marketing, and digital marketing
best practices.
• Excellent writing, editing, and proofreading skills with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and manage
multiple projects simultaneously to tight deadlines.
• Strong analytical skills with the ability to interpret data and make
informed decisions.

Special Factors

  • Hybrid work model
  • Vanguard is not offering sponsorship for this position.

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It\’s what we stand for: value to investors.

Inclusion Statement

Vanguard\’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: \”Do the right thing.\”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard\’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard\’s core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Head of Content & Creative Services employer: Vanguard Group

Vanguard is an exceptional employer that champions a culture of creativity, collaboration, and continuous improvement, making it an ideal place for the Head of Content & Creative Services to thrive. With a commitment to diversity and inclusion, employees are empowered to contribute their unique strengths, while the hybrid working model offers flexibility alongside opportunities for in-person learning and connection. Vanguard's focus on employee growth and its mission-driven environment ensures that every crew member plays a vital role in delivering value to investors.
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Contact Detail:

Vanguard Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Content & Creative Services

✨Tip Number 1

Familiarise yourself with Vanguard's brand voice and values. Understanding their unique approach to investment management will help you align your content strategies with their mission, making you a more attractive candidate.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed and inspired diverse teams in the past. Highlighting your ability to foster creativity and collaboration will resonate well with Vanguard's culture.

✨Tip Number 3

Stay updated on the latest trends in content marketing and SEO, particularly within the financial services sector. Being able to discuss current best practices and how they can be applied at Vanguard will demonstrate your expertise and forward-thinking approach.

✨Tip Number 4

Prepare to discuss data-driven insights and how you've used analytics to optimise content strategies in previous roles. This will show that you can make informed decisions that drive engagement and business outcomes, which is crucial for this position.

We think you need these skills to ace Head of Content & Creative Services

Content Strategy Development
Content Marketing
Editorial Direction
Copywriting
Creative Direction
Team Leadership
SEO Best Practices
Digital Marketing
Project Management
Data Analysis
Cross-Functional Collaboration
Writing and Editing Skills
Attention to Detail
Content Performance Analysis
Adaptability to Industry Trends

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in content strategy, management, and team leadership. Use specific examples that demonstrate your ability to drive engagement and business outcomes through creative content.

Craft a Compelling Cover Letter: In your cover letter, express your passion for content creation and how your background aligns with Vanguard's mission. Mention your understanding of the financial services industry and how you can contribute to their goals.

Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Highlight your ability to inspire creativity and collaboration, as well as any transformations you've implemented in previous roles.

Demonstrate Analytical Skills: Include instances where you've used data to inform content strategies. Discuss how you've analysed performance metrics to optimise content and drive results, showcasing your strong analytical capabilities.

How to prepare for a job interview at Vanguard Group

✨Showcase Your Leadership Skills

As the Head of Content & Creative Services, you'll be leading a diverse team. Be prepared to discuss your leadership style and provide examples of how you've inspired and managed teams in the past.

✨Demonstrate Your Content Strategy Expertise

Highlight your experience in developing and executing successful content strategies. Be ready to share specific examples of how your strategies have driven engagement and business outcomes.

✨Understand Vanguard's Brand and Values

Familiarise yourself with Vanguard's mission and values. During the interview, express how your personal values align with theirs and how you can contribute to their commitment to diversity and inclusion.

✨Prepare for Data-Driven Discussions

Since the role involves analysing content performance metrics, be prepared to discuss how you've used data to inform your content strategies. Bring examples of how you've optimised content based on insights you've gathered.

Head of Content & Creative Services
Vanguard Group
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