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- Tasks: Lead and inspire teams across various pubs to create memorable guest experiences.
- Company: Upham Inns is a family of charming, independent pubs in Southern England, known for warm hospitality.
- Benefits: Earn up to £50,000 plus perks like 40% off meals and exclusive discounts.
- Why this job: Join a growing brand where you can make a real impact and develop your career.
- Qualifications: Experience in hospitality with strong leadership skills and a clean driving license required.
- Other info: Flexible work across different locations and opportunities for personal growth.
The predicted salary is between 30000 - 70000 £ per year.
R Step into the world of Upham Inns – where characterful, beautifully refurbished country pubs meet heartfelt hospitality.
We’re on the lookout for aGeneral Manager Designateto join our growing collection of stunning countryside inns across Hampshire and Berkshire – each one full of charm, history, and soul. This isn’t just a job – it’s a chance to be part of something special, where every day is about creating warm, welcoming spaces that people remember.
At Upham Inns, it’s all about the people – our guests, our teams, and the moments we help shape. Whether it\’s a relaxed Sunday lunch, a special celebration, or a spontaneous countryside escape, our inns are places where memories are made. As a General Manager Designate, you’ll play a lead role in bringing these experiences to life. You’ll energise and inspire our teams, help cultivate vibrant atmospheres, and ensure our people feel as valued and cared for as our guests.
What’s In It For You?
- Up to £50,000 per year + Tronc + Travel Mileage
- Flexibility – Work across different pubs and enjoy variety in your weeks
- 40% off meals for you and up to 6 friends, plus discounts on hotel stays
- 20% off for friends & family at all Upham Inns
- Lifestyle Card – Over 5,000 exclusive discounts from high street to local gems
- Service awards, birthday gifts & referral bonuses (up to £1,000 for chefs!)
- Development pathways – From apprenticeships to senior leadership
- Be part of something growing – We’re expanding and want you to grow with us
What You’ll Need to Shine:
- A passionate hospitality pro – whether you\’re already a General Manager or a seasoned Deputy ready to step up
- Strong leadership with a hands-on, can-do spirit
- Proven ability to drive sales, manage P&Ls, and balance labour vs performance
- A natural with people—your team trusts you, your guests love you
- Flexibility to travel across our sites and adapt quickly to new environments
- A clean driving license and the right to work in the UK
Your Day-to-Day Will Include:
- Taking the reins at different pubs – Spending extended times in different pubs to shape your knowledge around how we operate, whilst bringing your skill and experience to help shape the future.
- Leading and motivating teams to deliver unforgettable guest experiences
- Building community connections and making every pub feel like home
- Owning everything from guest journey to safety checks, stock control, and team development
- Always leading by example – on the floor, in the kitchen, and behind the scenes
About Upham Inns
We’re a proudly independent family of premium pubs with rooms, dotted across beautiful locations in Southern England. From cosy countryside inns to exciting new brands like Harper’s Steakhouse , we bring warm hospitality, fresh seasonal food, and a welcoming smile to everything we do.
Come for the Challenge. Stay for the People. Grow with the Brand.
We’re small enough to know your name, big enough to offer real opportunities. So if you’re ready to roll up your sleeves, make a difference, and join a business that cares , we’d love to hear from you.
Apply now and let the journey begin!
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General Manager Designate - Hampshire & Berkshire - The Thomas Lord employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Designate - Hampshire & Berkshire - The Thomas Lord
✨Tip Number 1
Familiarise yourself with Upham Inns' values and culture. Understanding their commitment to hospitality and community will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Network within the hospitality industry, especially in Hampshire and Berkshire. Attend local events or join relevant online groups to connect with current or former employees of Upham Inns, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Prepare to discuss your leadership style and how you've motivated teams in the past. Be ready to share specific examples of how you've created memorable guest experiences, as this aligns closely with what Upham Inns values in their General Manager Designate.
✨Tip Number 4
Showcase your adaptability and willingness to travel across different sites. Highlight any previous experience you have in managing multiple locations or adapting to new environments quickly, as this is crucial for the role.
We think you need these skills to ace General Manager Designate - Hampshire & Berkshire - The Thomas Lord
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Upham Inns is looking for in a General Manager Designate. Highlight your relevant experience and how it aligns with their values of hospitality and community.
Tailor Your CV: Customise your CV to reflect your leadership skills, experience in hospitality, and ability to drive sales. Use specific examples that demonstrate your hands-on approach and success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your flexibility to travel and adapt, as well as your commitment to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Upham Inns
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Share personal stories or experiences that highlight your commitment to creating memorable guest experiences, as this role is all about making people feel valued.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss specific situations where you motivated staff, resolved conflicts, or improved team performance, as strong leadership is crucial for this position.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as sales growth and P&L management. Be ready to discuss how you have previously driven sales and managed budgets effectively.
✨Emphasise Flexibility and Adaptability
Since the role involves working across different pubs, highlight your ability to adapt quickly to new environments. Share examples of how you've successfully transitioned between roles or locations in the past.
