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- Tasks: Lead a talented team in delivering exceptional customer experiences in a premium showroom.
- Company: Join a high-profile brand known for craftsmanship and a people-first culture.
- Benefits: Enjoy a competitive salary, performance bonuses, generous discounts, and healthcare perks.
- Why this job: Combine your passion for interiors with leadership in a design-focused environment.
- Qualifications: Experience in premium retail, strong leadership skills, and a love for home design required.
- Other info: This role offers real job satisfaction and long-term career growth opportunities.
The predicted salary is between 22800 - 42000 £ per year.
An exciting opportunity has arisen for an experienced and commercially astute general manager with a passion for home interiors, soft furnishings and furniture with exceptional customer experience to lead a well-established showroom in Tunbridge Wells.
This is a role that offers more than just retail management — it’s an opportunity to join a high-profile, premium brand that prides itself on craftsmanship, service, and a people-first culture. With a strong reputation for excellence, this business offers real job satisfaction, long-term career growth, and a place where your passion for interiors and design can truly thrive.
As general manager, you’ll take full ownership of the showroom, leading a talented team to deliver an outstanding and personalised customer experience. You’ll be responsible for:
– Driving commercial performance and maximising every sales opportunity
– Leading, coaching, and developing your team with a strong focus on wellbeing and engagement
– Maintaining high standards of showroom presentation and visual merchandising
– Inspiring the team to build meaningful customer relationships through expert product knowledge
– Contributing to the continued success of the brand by delivering on key business targets
This is a hands-on leadership role for someone who thrives in a design-led, consultative sales environment.
You’ll be a confident, customer-focused leader with experience in premium or luxury retail — ideally in furniture, home interiors, or lifestyle. Key qualities include:
– A strong track record of team leadership and commercial success
– A passion for interiors and the ability to translate that into meaningful customer experiences
– A positive, people-first approach to management and development
– A keen eye for visual presentation and showroom standards
What’s in it for You
– Competitive salary up to £38,000
– Performance-based bonus
– Generous staff discount
– Healthcare, wellbeing programmes, and a range of additional rewards
– Access to a structured development programme and long-term career progression
If you’re looking for a role where your creativity, leadership, and love of interiors can come together — this could be the perfect next step.
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General Manager employer: Fashion & Retail Personnel
Contact Detail:
Fashion & Retail Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the latest trends in home interiors and soft furnishings. Being knowledgeable about current styles and customer preferences will help you stand out during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the luxury retail sector, especially those who have experience in furniture or home interiors. Attend industry events or join relevant online groups to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in previous roles. Highlight specific examples of how you've motivated staff and improved customer experiences, as this aligns closely with the job requirements.
✨Tip Number 4
Research the brand's values and mission statement thoroughly. Understanding their commitment to craftsmanship and customer service will allow you to tailor your conversation during the interview, showing that you're a great fit for their people-first culture.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in premium or luxury environments. Emphasise your leadership skills and any achievements related to team development and commercial success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for home interiors and how it aligns with the company's values. Mention specific examples of how you've driven sales and enhanced customer experiences in previous roles.
Showcase Your Leadership Style: When detailing your experience, focus on your people-first approach to management. Provide examples of how you've coached and developed teams, and how you maintain high standards in showroom presentation.
Highlight Relevant Skills: Make sure to include key skills that are relevant to the role, such as visual merchandising, customer relationship building, and commercial performance. Use specific metrics or outcomes to demonstrate your success in these areas.
How to prepare for a job interview at Fashion & Retail Personnel
✨Show Your Passion for Interiors
Make sure to express your enthusiasm for home interiors and design during the interview. Share specific examples of how your passion has influenced your previous work and how you can bring that energy to the showroom.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past. Highlight your approach to coaching and developing team members, especially in a retail environment.
✨Know the Brand Inside Out
Research the company thoroughly before the interview. Understand their values, product offerings, and customer experience philosophy. This knowledge will help you align your answers with their expectations and show your commitment to the brand.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've maximised sales opportunities or improved team engagement, and be ready to share those stories.
