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- Tasks: Lead client onboarding and engagement, ensuring successful implementation and adoption.
- Company: Join a fast-growing AI-driven analytics company serving top pharmaceutical clients.
- Benefits: Enjoy a hybrid working pattern and competitive day rates with potential for permanent placement.
- Why this job: Be part of a dynamic team making impactful data-driven decisions in healthcare.
- Qualifications: Recent graduates in Life Sciences or related fields are encouraged to apply.
- Other info: This is a 3-month contract with the possibility of becoming permanent.
Our client is a rapidly growing AI-driven analytics company serving leading global pharmaceutical clients.
The organisation delivers advanced insights that empower commercial and medical teams to make data-driven decisions and drive performance.
Responsibilities
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Lead client onboarding and engagement to ensure successful implementation and adoption
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Build and maintain strong stakeholder relationships, supporting ongoing account growth
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Collaborate with internal teams to ensure high-quality, timely delivery of client projects
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Drive product usage and value, managing renewals and contributing to business development
Requirements
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Recently graduated, preferably with a degree in Life Sciences, Biotechnology or a related field
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Strong interest in healthcare, technology, and client-facing roles
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Excellent communication and organisational skills, with a proactive mindset
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Proficient in Microsoft Office (Excel, PowerPoint, Word) and comfortable in fast-paced environments
Contract Details
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Start Date: ASAP
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Contract Type: 3 month contract with possibility to go permanent
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Day Rate: £150 – £180 (dependent on experience)
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Working Pattern: Hybrid
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Location: London
#J-18808-Ljbffr
Customer Success Manager - Life Sciences employer: Freshminds Interim
Contact Detail:
Freshminds Interim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - Life Sciences
✨Tip Number 1
Familiarise yourself with the latest trends in AI-driven analytics and how they apply to the life sciences sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the life sciences and healthcare technology sectors. Attend relevant events or webinars to connect with potential colleagues and learn more about the industry, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or projects in the past. Highlighting your proactive mindset and organisational skills will resonate well with the hiring team.
✨Tip Number 4
Showcase your proficiency in Microsoft Office by being ready to discuss how you've used these tools in previous roles. Being able to articulate your experience with Excel, PowerPoint, and Word can set you apart from other candidates.
We think you need these skills to ace Customer Success Manager - Life Sciences
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Life Sciences or Biotechnology. Emphasise any client-facing roles and your ability to communicate effectively, as these are key for the Customer Success Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and technology. Mention specific examples of how you've successfully engaged with clients or contributed to projects in the past, demonstrating your proactive mindset.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office, especially Excel and PowerPoint. Provide examples of how you've used these tools in previous roles or projects to support your claims.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with a rapidly growing AI-driven analytics company. Mention how you can contribute to their mission of empowering pharmaceutical clients through data-driven insights.
How to prepare for a job interview at Freshminds Interim
✨Show Your Passion for Life Sciences
Make sure to express your enthusiasm for the life sciences field during the interview. Share any relevant experiences or projects that highlight your interest in healthcare and technology, as this will resonate well with the company's focus.
✨Demonstrate Strong Communication Skills
As a Customer Success Manager, communication is key. Prepare to discuss how you've effectively communicated with clients or stakeholders in the past. Use specific examples to illustrate your ability to build relationships and manage expectations.
✨Highlight Your Organisational Abilities
The role requires excellent organisational skills. Be ready to talk about how you prioritise tasks and manage multiple projects simultaneously. Consider sharing a time when your organisational skills led to a successful outcome.
✨Familiarise Yourself with the Company’s Products
Before the interview, take some time to research the company’s products and services. Understanding their offerings will allow you to discuss how you can drive product usage and value, showing that you're proactive and well-prepared.
