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- Tasks: Engage participants in the Restart Programme and collaborate with Job Centre Plus Work Coaches.
- Company: Ingeus is dedicated to driving social change and improving opportunities for individuals and communities.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a cycle to work scheme.
- Why this job: Join a purpose-led team that values your contributions and promotes personal growth.
- Qualifications: Strong networking skills and excellent verbal and written communication are essential.
- Other info: Flexible part-time hours available, perfect for students balancing studies and work.
The predicted salary is between 14700 - 16400 £ per year.
Engagement Advisor Part Time
Salary: £24,570 per annum (Pro Rata) + Package
Location: Manchester Central office St Anns House, St Anns Square M2 7LP
Working Patterns: Part time office based – 20 hours per week (x 2 roles Monday – Friday 11.00am – 15.00pm & 1 role Monday – Friday 10.00am – 14.00pm )
If you are successful, you will be the first point of contact with participants. You will work with the Job Centre Plus (JCP) Work Coaches to promote the value of the programme and engage the participant in the programme and collect any relevant information which will allow our Employment Advisors to personalise the initial face to face meeting and encourage attendance at the appointment.
What you will be doing?
- Effectively engage Participants onto the Restart Programme through promotion of the programme in a relevant, personalised and appropriate way to participants, Job Centre Plus Work Coaches and other stakeholders.
- Build and maintain effective working relationships with contacts at Job Centre Plus, providing relevant Management Information to support their monitoring of both flow and suitability of participants.
- Ensure that all documentation relating to participants is completed and maintained in an accurate, timely and respectful manner.
- Effectively collaborate with the Employment Advisors to ensure all participant information is provided in a timely manner and work cohesively with Job Centre Plus.
- Meet and exceed set targets, KPI’s and Customer Service Standards
To be successful will require:
- The ability to effectively network to build and maintain effective relationships internally and externally.
- Excellent verbal and written communication skills.
At Ingeus, we’ve spent time listening to our employees to build our benefits package;
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance
- Eyecare vouchers with help to purchase new glasses
- Life assurance
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Season ticket loan
- Up to two days each year dedicated to Community Giving (Volunteering)
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
- Long service awards.
Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We’re purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at
Please note, the advert will close early, should we receive a high volume of applications.
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Engagement Advisor Manchester Part Time employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Advisor Manchester Part Time
✨Tip Number 1
Familiarise yourself with the Restart Programme and its objectives. Understanding the programme will help you engage effectively with participants and demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former Engagement Advisors if possible. They can provide insights into the role and share tips on how to build relationships with Job Centre Plus Work Coaches, which is crucial for success in this position.
✨Tip Number 3
Practice your communication skills, especially in a face-to-face context. Since you'll be the first point of contact for participants, being able to convey information clearly and engagingly is key to making a positive impression.
✨Tip Number 4
Prepare to discuss how you would meet and exceed targets and KPIs. Think of examples from your past experiences where you've successfully achieved goals, as this will show your potential to excel in the role.
We think you need these skills to ace Engagement Advisor Manchester Part Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Engagement Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in networking, communication, and relationship-building. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and KPIs.
Write a Personalised Cover Letter: In your cover letter, address why you are interested in the role and how you can contribute to Ingeus's mission. Mention specific examples from your past experiences that showcase your communication skills and ability to engage with diverse stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Ingeus UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Engagement Advisor. Familiarise yourself with the Restart Programme and how it benefits participants. This will help you articulate your understanding during the interview.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are crucial for this role, prepare examples that demonstrate your ability to engage effectively with diverse audiences. Practice articulating your thoughts clearly and confidently.
✨Prepare for Relationship Building Questions
Expect questions about how you would build and maintain relationships with Job Centre Plus Work Coaches and other stakeholders. Think of specific strategies or past experiences where you successfully networked and collaborated with others.
✨Highlight Your Target-Driven Mindset
The role requires meeting and exceeding targets and KPIs. Be ready to discuss your experience with goal-setting and achieving results in previous roles. Use metrics or examples to illustrate your success in a target-driven environment.
