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- Tasks: Support HR operations, manage queries, and assist with recruitment and onboarding.
- Company: Join a rapidly expanding telecoms company registered with Ofcom in London.
- Benefits: Enjoy a permanent role with a vibrant team and opportunities for growth.
- Why this job: Be part of a dynamic environment where your contributions directly impact the company culture.
- Qualifications: 2+ years in HR, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Flexible working hours and a supportive team atmosphere await you!
The predicted salary is between 36000 - 60000 £ per year.
Job Title: HR & Operations Administrator
Location: London
Hours: Monday-Friday 9:30 AM – 6:00 PM
Contractual Status: Permanent
Job Description:
Our client is an Ofcom-registered telecoms company experiencing rapid expansion.
This role is based in their London office.
We are searching for an HR & Operations Administrator. This role requires someone energetic, proactive, and assertive, with a positive attitude. The ideal candidate will have previous HR experience.
As the HR & Operations Administrator, your responsibilities will include:
- Providing a professional first point of contact for employees\’ HR queries via email, phone, and in person.
- Drafting job specifications, recruitment adverts, marketing, and liaising with recruitment agencies to fill vacancies within the group.
- Preparing job offer packs, employee contracts, and setting up workstations for new starters.
- Managing the Employee Privileges scheme, including Birthday Leave and Holiday Advantage.
- Creating induction sessions for new employees to explain company policies and procedures.
- Handling all HR administration tasks, including onboarding, leavers, transfers, contract changes, payroll instructions, and maintaining accurate electronic files.
- Scheduling and conducting end of probation and performance reviews, ensuring proper documentation and communication.
- Managing the return of HR documents.
- Owning Bright HR system functions, such as managing Bank Holidays, sickness, and other absences.
- Sending weekly team update emails.
- Taking minutes at hearings and HR meetings, including disciplinary proceedings.
- Developing protocols for joiners and leavers, including probation and feedback processes.
- Producing HR management reports as needed.
- Organising travel arrangements for team members in a cost-effective manner.
- Managing access cards and maintaining up-to-date records.
- Overseeing out-of-office and holiday protocols.
- Liaising with landlords and tenants regarding maintenance of shared areas.
- Providing operational support for onsite and offsite events.
- Completing various ad-hoc projects and tasks as assigned.
Required Skills and Abilities:
- At least 2 years\’ experience in HR.
- Understanding of employment law.
- Strong written and verbal communication skills, especially during difficult conversations.
- Ability to work under pressure and multitask effectively.
- Proactive and independent work approach.
- Upholding confidentiality and handling private matters appropriately.
- Excellent IT skills, particularly in Microsoft Office applications (Word, Excel, Outlook).
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HR & Operations Administrator employer: Fortis Hayes
Contact Detail:
Fortis Hayes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR & Operations Administrator
✨Tip Number 1
Familiarise yourself with the specific HR systems mentioned in the job description, like Bright HR. Understanding how to navigate and utilise these systems can give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of employment law, as it's a key requirement for this role. Being able to discuss relevant laws and how they apply to HR practices will demonstrate your expertise and readiness for the position.
✨Tip Number 3
Prepare examples from your previous HR experience that showcase your ability to handle difficult conversations and multitask effectively. This will help you illustrate your skills and fit for the proactive nature of the role.
✨Tip Number 4
Network with current or former employees of the company, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview and help you tailor your responses.
We think you need these skills to ace HR & Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HR experience and relevant skills. Use keywords from the job description, such as 'employee contracts', 'onboarding', and 'HR administration', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as managing HR queries or conducting performance reviews.
Showcase Your Communication Skills: Since strong communication is crucial for this role, consider including examples of how you've effectively handled difficult conversations or provided support to employees in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an HR & Operations Administrator.
How to prepare for a job interview at Fortis Hayes
✨Show Your HR Knowledge
Make sure to brush up on your understanding of employment law and HR best practices. Be prepared to discuss your previous HR experience and how it relates to the responsibilities outlined in the job description.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've handled difficult conversations or resolved conflicts in the past.
✨Be Proactive and Energetic
The company is looking for someone energetic and proactive. During the interview, showcase your enthusiasm for the role and provide examples of how you've taken initiative in previous positions.
✨Prepare for Practical Scenarios
Expect to be asked about specific HR scenarios, such as onboarding processes or handling employee queries. Think through your approach to these situations and be ready to share your strategies.
