Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)
Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)

Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)

Hull Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead system implementations and manage a delivery team in a dynamic environment.
  • Company: Join a fast-paced UK business focused on tech and transformation.
  • Benefits: Enjoy a car, bonus, laptop, smartphone, pension, and personal development opportunities.
  • Why this job: Make a real impact by shaping the systems landscape and driving change.
  • Qualifications: 3+ years in business systems leadership with ERP/CRM knowledge required.
  • Other info: Work hybrid and collaborate closely with the CIO.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Head of Business Systems | ERP / CRM / Delivery Leadership | Hull (Hybrid)

A fast-paced, multi-skilled UK business is on the lookout for a Head of Business Systems – a newly created role reporting directly to the CIO.

This is your chance to step into a visible, high-impact position where you’ll drive the strategic roadmap, lead major system implementations (think ERP, CRM, HRIS etc), and oversee a growing delivery team – all while keeping stakeholders aligned and delivery on track.

You’ll be the glue between tech and the wider business, translating business needs into robust, scalable, secure system solutions. You’ll coach, mentor, and develop a team of project managers, analysts, and specialists – embedding delivery frameworks and pushing performance across a broad portfolio of IT change projects.

And yes – this is a delivery-focused leadership role. We want someone who's hands-on with governance, confident talking architecture, and comfortable leading a team through complex cross-functional programmes. You’ll be shaping the division's systems landscape in a business that genuinely values tech and transformation.

What you’ll need to bring to the table:

  • 3+ years in a business systems or delivery leadership role
  • Strong knowledge of core business platforms (ERP/CRM), ideally SAP or Salesforce
  • Proven experience managing large IT change or transformation projects
  • A people-first leadership style, and the confidence to influence across all levels
  • Familiarity with Agile/Prince2/DevOps delivery methodologies

Nice to have (but not deal breakers):

  • Experience working in regulated or complex business environments
  • Good understanding of compliance, vendor management, and risk

What’s on offer:

  • Car + 10% bonus
  • Laptop, smartphone, pension scheme
  • Investment in training, events, and personal development

If you're someone who thrives on making systems better, loves owning delivery from end-to-end, and wants to work closely with a CIO who gets it – then this could be a brilliant next step.

Apply now to find out more – interviews to be scheduled soon.

Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid) employer: Maxwell Bond

Join a dynamic and innovative UK business as the Head of Business Systems, where you'll play a pivotal role in shaping the future of technology and transformation. With a strong emphasis on employee development, a collaborative work culture, and a commitment to investing in your growth through training and events, this hybrid position in Hull offers a unique opportunity to lead impactful projects while enjoying a competitive benefits package, including a car, bonus, and pension scheme. If you're passionate about driving change and fostering a people-first environment, this is the perfect place for you.
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Contact Detail:

Maxwell Bond Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)

✨Tip Number 1

Familiarise yourself with the specific ERP and CRM systems mentioned in the job description, such as SAP and Salesforce. Understanding their functionalities and how they can be leveraged for business transformation will give you an edge during discussions.

✨Tip Number 2

Highlight your experience in managing large IT change projects by preparing examples of past successes. Be ready to discuss how you navigated challenges and ensured stakeholder alignment, as this is crucial for the role.

✨Tip Number 3

Brush up on Agile, Prince2, and DevOps methodologies, as familiarity with these frameworks will be beneficial. Consider how you've applied these methodologies in previous roles to enhance delivery and project outcomes.

✨Tip Number 4

Prepare to showcase your people-first leadership style. Think of specific instances where you've coached or mentored team members, as well as how you've influenced cross-functional teams to achieve common goals.

We think you need these skills to ace Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)

Leadership Skills
Project Management
ERP Systems Knowledge
CRM Systems Knowledge
Stakeholder Management
Agile Methodologies
Prince2 Certification
DevOps Practices
Change Management
Team Development
Communication Skills
Strategic Planning
Risk Management
Vendor Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in business systems and delivery leadership. Focus on your knowledge of ERP/CRM platforms like SAP or Salesforce, and showcase any large IT change projects you've managed.

Craft a Compelling Cover Letter: In your cover letter, emphasise your people-first leadership style and your ability to influence stakeholders at all levels. Mention specific examples of how you've successfully led teams through complex projects.

Highlight Relevant Methodologies: Clearly outline your familiarity with Agile, Prince2, or DevOps methodologies in your application. This will demonstrate your capability to manage delivery frameworks effectively.

Showcase Your Strategic Vision: Discuss your approach to driving strategic roadmaps and system implementations. Illustrate how you can align technology with business needs and improve overall performance within the organisation.

How to prepare for a job interview at Maxwell Bond

✨Understand the Role's Requirements

Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with key terms like ERP, CRM, and delivery leadership. This will help you articulate how your experience aligns with the company's needs.

✨Showcase Your Leadership Style

Since this role requires a people-first leadership style, be prepared to discuss your approach to team management. Share examples of how you've coached or mentored team members in the past, and how you foster collaboration across departments.

✨Prepare for Technical Questions

Expect questions about your knowledge of core business platforms like SAP or Salesforce. Brush up on your technical skills and be ready to discuss how you've implemented these systems in previous roles, focusing on the impact they had on the business.

✨Demonstrate Your Change Management Experience

This position involves managing large IT change projects, so be ready to share specific examples of successful transformations you've led. Highlight your familiarity with Agile, Prince2, or DevOps methodologies and how they've contributed to project success.

Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)
Maxwell Bond
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  • Head of Business Systems ERP / CRM / Delivery Leadership Hull (Hybrid)

    Hull
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-01

  • M

    Maxwell Bond

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