Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the delivery of CRM transformation projects and manage all phases from planning to go-live.
- Company: Prospero Group builds tech-driven solutions to empower clients and employees.
- Benefits: Enjoy a dynamic work environment with opportunities for mentorship and professional growth.
- Why this job: Join a pivotal role that influences change and drives innovation in a fast-paced setting.
- Qualifications: Experience with Salesforce and Bullhorn, plus strong stakeholder management skills required.
- Other info: Ideal for tech-savvy leaders ready to make an impact in a collaborative team.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
About Prospero GroupAt Prospero Group, we're passionate about building technology-driven solutions to empower our people and our clients. As we embark on a major CRM transformation programme, we are looking for an experienced Project Manager to drive the successful delivery of our new Salesforce and Bullhorn systems across the organisation.
This is a pivotal role for a senior operator with the technical expertise and leadership skills to deliver change at scale.
The Opportunity
As the Project Manager for CRM Transformation, you will take ownership of Prospero's end-to-end delivery of our new CRM and system capabilities. Acting as the key interface between the business and technical delivery teams, you will manage all aspects of the programme from scoping and planning through to testing, go-live and change adoption.
This role requires someone with a deep understanding of CRM platforms (Salesforce and Bullhorn), excellent stakeholder management skills, and the ability to operate strategically and tactically in a fast-paced environment.
Key Responsibilities
? Lead CRM Transformation Projects
-
Own and manage delivery of the CRM and systems transformation programme from a Prospero perspective.
-
Drive all phases of project delivery including scoping, tracking, testing, change management, and post-go-live support.
? Stakeholder Engagement & Escalation
-
Act as the senior escalation point for internal stakeholders and external delivery partners.
-
Influence and drive change across business units, ensuring alignment with operational needs.
? Team Leadership
-
Manage and mentor a junior resource supporting delivery activities.
-
Ensure clear roles and responsibilities across the project team.
? Operational Representation
-
Collaborate with BAU (Business as Usual) teams to ensure key business processes, pain-points, and requirements are captured and addressed.
-
Work closely with designated Subject Matter Experts (SMEs) during UAT, training and go-live phases.
? Technical & Process Expertise
-
Bring strong, practical knowledge of Salesforce, Bullhorn, and the current platforms and processes.
-
Be a tech-savvy change influencer, able to bridge the gap between business needs and technical solutions.
? Experience & Knowledge
-
Proven track record in delivering complex CRM transformation programmes.
-
Strong experience with Salesforce and Bullhorn.
-
Solid understanding of business operations and workflows in recruitment or similar industries.
? Skills
-
Exceptional stakeholder management and communication skills.
-
Highly organised with the ability to manage multiple workstreams.
-
Technically confident and able to translate business requirements into technical solutions.
? Leadership & Influence
-
Senior operator with the ability to influence change and challenge the status quo.
-
Collaborative mindset with experience working with operational teams and SMEs.
Senior Project Manager - CRM Transformation & Systems Delivery employer: Prospero Teaching
Contact Detail:
Prospero Teaching Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager - CRM Transformation & Systems Delivery
✨Tip Number 1
Familiarise yourself with Salesforce and Bullhorn by exploring their features and functionalities. This will not only boost your confidence during interviews but also help you articulate how your experience aligns with the CRM transformation goals at Prospero Group.
✨Tip Number 2
Network with current or former employees of Prospero Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior Project Manager role.
✨Tip Number 3
Prepare to discuss specific examples of your past project management successes, particularly those involving CRM transformations. Highlight your stakeholder management skills and how you've influenced change in previous roles to demonstrate your fit for this position.
✨Tip Number 4
Stay updated on the latest trends in CRM technology and project management methodologies. Being knowledgeable about industry advancements will show your commitment to continuous improvement and your ability to lead innovative projects at Prospero Group.
We think you need these skills to ace Senior Project Manager - CRM Transformation & Systems Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly Salesforce and Bullhorn. Emphasise your project management skills and any relevant achievements in delivering complex transformation programmes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about CRM transformation and how your background aligns with the role. Mention specific projects you've led that demonstrate your stakeholder management and leadership skills.
Showcase Technical Expertise: Include details about your technical knowledge of CRM platforms and how you've successfully bridged the gap between business needs and technical solutions in previous roles. This will show your capability to handle the responsibilities outlined in the job description.
Highlight Leadership Experience: Discuss your experience in managing and mentoring teams. Provide examples of how you've influenced change and driven project success through effective team leadership and collaboration with operational teams.
How to prepare for a job interview at Prospero Teaching
✨Showcase Your CRM Expertise
Make sure to highlight your experience with Salesforce and Bullhorn during the interview. Be prepared to discuss specific projects where you successfully implemented these systems, as this will demonstrate your technical knowledge and ability to deliver complex CRM transformations.
✨Demonstrate Stakeholder Management Skills
Since the role requires excellent stakeholder management, come equipped with examples of how you've effectively engaged with various stakeholders in past projects. Discuss how you navigated challenges and ensured alignment between business needs and technical solutions.
✨Prepare for Change Management Scenarios
Expect questions around change management and adoption strategies. Prepare to share your approach to managing change within teams and how you've supported users during transitions to new systems, ensuring a smooth go-live process.
✨Exhibit Leadership Qualities
As a senior operator, it's crucial to convey your leadership style. Share experiences where you've mentored junior team members or led cross-functional teams, showcasing your ability to influence change and drive project success.
