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- Tasks: Manage daily maintenance operations and lead a skilled team at a vibrant shopping centre.
- Company: Join ABM, a global leader in facility solutions, enhancing spaces for over 100,000 clients daily.
- Benefits: Enjoy perks like 24/7 GP access, mental health support, and discounts through our employee app.
- Why this job: Be part of a dynamic team focused on sustainability and customer satisfaction in a thriving environment.
- Qualifications: Leadership skills, experience with multi-skilled teams, and relevant electrical or mechanical qualifications required.
- Other info: Opportunity to grow your career while ensuring compliance and safety in a bustling shopping centre.
The predicted salary is between 36000 - 60000 ÂŁ per year.
LOCATION: London Designer Outlet
SHIFT PATTERN: Monday – Friday, 40 hours per week
SALARY: Competitive
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department at . We\’re here to help!
ROLE OVERVIEW AND PURPOSE
To manage the maintenance operation supplied by ABM on site. The ideal candidate will be overseeing the daily maintenance operations across the shopping centre. You will work to ensure the full delivery of the maintenance specification, within contractual guidelines, and to effectively manage the maintenance and engineering team, plus work closely with the customer to provide overall efficiencies and profitability. You will foster a strong customer relationship, with a focus on the customer’s compliance and key deliverables, as guided by your direct line manager, who will provide support as and when required. Must have the ability to lead and develop your team. Assist in growing the business through organic development from the existing client base plus sourcing new business. You will be responsible for ensuring tight budget control and have Profit & Loss responsibility.
KEY RESPONSIBILITIES
- Oversee daily maintenance operations across the shopping centre
- Manage and supervise maintenance staff and contractors
- To carry out “hands on” when required
- Ensure compliance with health and safety regulations
- Conduct regular inspections and preventative maintenance
- Respond to and resolve maintenance issues promptly
- Maintain building systems (HVAC, plumbing, electrical, etc.)
- Manage maintenance budgets and procurement of supplies
- Ensure all equipment is serviced and maintained to standard
- Coordinate with centre management and tenants on maintenance needs
- Maintain accurate records of maintenance activities and compliance
- Support sustainability initiatives and energy efficiency improvements
- Ensure compliance with statutory inspections and certifications
- Lead emergency response for maintenance-related incidents
- Plan and oversee refurbishment and upgrade projects
- Attend monthly review meetings and report on KPIs and objectives
- Provide training and development opportunities for the maintenance team
- Ensure a “one team” approach with the centre management and other departments
- Act as weekend Duty Manager for Shopping Centre
- Deputising for Facilities Manager when absent, managing operational requirements for all soft and hard services on site
REQUIRED SKILLS, EXPERIENCE & QUALIFICATIONS
- Sound leadership and communication skills.
- Experience in managing a team of multi-skilled maintenance engineers.
- Proven successful working relationships with high end service providers
- Good Interpersonal skills and the ability to deal with customers – both internal and external.
- Aptitude to receive and deliver training.
- Be able to take responsibility for teams.
- IT Skills – Intermediate / Advanced level
- Excellent knowledge of Excel and IT programs
- Experience in delivering ESG initiatives to clients.
- Electrical or mechanical qualification at NVQ / C&G level.
- Strong Understanding of Technical Compliance
- P&L accountability for all contracts
- Commercial awareness
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Maintenance Manager employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance operations and challenges faced in shopping centres. Understanding the unique environment will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in high-end service environments. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved team performance or resolved conflicts.
✨Tip Number 4
Research ABM's sustainability initiatives and be prepared to discuss how you can contribute to their ESG goals. Showing alignment with their values can set you apart from other candidates.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance management, team leadership, and budget control. Use specific examples that demonstrate your ability to oversee daily operations and manage a multi-skilled team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, such as compliance with health and safety regulations and managing maintenance budgets.
Highlight Relevant Qualifications: Clearly list any electrical or mechanical qualifications you possess, as well as your experience with ESG initiatives. This will show that you meet the required skills and qualifications for the position.
Showcase Leadership Skills: Provide examples of how you've successfully led teams in previous roles. Discuss your communication skills and how you've fostered strong relationships with both internal and external customers, which is crucial for this position.
How to prepare for a job interview at ABM UK
✨Showcase Your Leadership Skills
As a Maintenance Manager, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your experience in managing teams, resolving conflicts, and fostering a collaborative environment. Share specific examples of how you've successfully led maintenance operations in the past.
✨Understand Technical Compliance
Make sure you have a solid grasp of technical compliance and health and safety regulations relevant to the role. Familiarise yourself with the specific standards that ABM adheres to, and be ready to discuss how you would ensure compliance in your daily operations.
✨Prepare for Budget Management Questions
Since you'll be responsible for P&L accountability, expect questions about budget management and cost control. Think of examples where you've successfully managed budgets, reduced costs, or improved profitability in previous roles.
✨Demonstrate Customer Relationship Skills
Building strong relationships with customers is key in this role. Prepare to talk about your experience in dealing with clients, understanding their needs, and ensuring satisfaction. Highlight any successful initiatives you've implemented to enhance customer service.
