CASS Manager

CASS Manager

Manchester Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the CASS team, ensuring compliance and effective risk management.
  • Company: Join AJ Bell, a fast-growing investment platform with over 593,000 customers.
  • Benefits: Enjoy 27-31 days holiday, hybrid working, and a range of perks including gym access.
  • Why this job: Be part of a supportive culture focused on teamwork and continuous improvement.
  • Qualifications: Must have Investments Operations Certificate and strong knowledge of CASS regulations.
  • Other info: Opportunity to work in a FTSE 250 company recognised as a great workplace.

The predicted salary is between 43200 - 72000 £ per year.

We’re now recruiting a CASS Manager to be responsible for ensuring the CASS team operates effectively and that robust systems and controls are maintained. This includes ongoing risk management and the continuous assessment of operational readiness to meet longer term strategic plans.

Reporting to the Senior CASS Manager, the CASS Manager will be responsible for monitoring compliance with the FCA CASS regulations.

What the role involves:

  • Ensure CASS risks are identified, assessed, and accurately recorded on the CASS Risk & Control Assessment (RCA).
  • Deliver an annual control testing programme, providing timely feedback to control owners and updating the RCA.
  • Provide a CASS opinion based on an in-depth technical understanding of the rules and how they apply to AJ Bell.
  • Actively play a key part in change initiatives, including automation of manual processes, by assessing the CASS impact, along with representing Operational Oversight in relevant discussions.
  • Develop and deliver an annual CASS monitoring review programme.
  • Lead and develop the team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Ensure that business policies, procedures, systems and controls are compliant with CASS rules.
  • Undertake root cause analysis of CASS issues, identifying trends and potential improvements and escalating where appropriate.
  • Ensure any breaches are documented accurately and corrective measures are captured and implemented.
  • Maintain and continually develop CASS MI for use by senior management and at key CASS meetings, for example CASS Forum.
  • Continually develop and strengthen CASS controls, ensuring processes and procedures are kept up to date and are accurate at all times.
  • Maintain CASS RP documentation.
  • Support the Senior CASS Manager in chairing the CASS Operational Oversight meeting.
  • Act as the point of contact for CASS audits, agree the scope, timeline and facilitate walkthroughs.
  • Act as the point of contact for internal & external audits, including co-ordination of visits.
  • Ensuring own and team duties are carried out in full compliance with regulatory requirements, including Consumer Duty.
  • Following structured processes to deliver accurate outcomes to meet regulatory requirements, including Consumer Duty and deliver the best possible customer experience across area of responsibility.
  • Promote and identify good practices across your department when dealing with vulnerable customers and document any reasonable steps taken to ensure their fair treatment.

What skills and experience you’ll bring:

  • Completion of the Investments Operations Certificate (IOC) qualification.
  • Other relevant professional qualification and/or significant financial services industry expertise.
  • Expert knowledge of CASS and the latest regulatory developments (particularly chapters 6, 7, 8 & 10 of the CASS handbook).
  • Good understanding of the stockbroking business.
  • Excellent problem solving and decision-making skills with the ability to compile and evaluate data for decision making.
  • Ability to influence and build / maintain positive relationships at all levels.
  • Strong verbal and written communication skills.
  • High levels of organisation and attention to detail.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK\’s \’Best 100 Companies to Work For’ forsix consecutive yearsand in 2024 named a Great Place to Work.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

What we offer:

  • Generous holiday allowance of 27 days, increasing up to 31 days with length of service
  • Holiday buy and sell scheme
  • A choice of pension schemes with matched contributions up to 8%
  • Discretionary bonus scheme
  • Annual free share awards scheme
  • Buy As You Earn (BAYE) Scheme
  • Health Cash Plan – provided by SimplyHealth
  • Discounted private healthcare scheme and dental plan
  • Free onsite gym
  • Employee Assistance Programme
  • Sick pay+ pledge
  • Enhanced maternity, paternity, and shared parental leave
  • Loans for travel season tickets
  • Charitable giving opportunities through salary sacrifice
  • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
  • Ongoing technical training
  • Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
  • Monthly leadership breakfasts and lunches
  • Casual dress code
  • Access to a range of benefits from our sponsorship deals

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That\’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above or just want to know more about the company and the role, we\’d love to speak to you.

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CASS Manager employer: AJ Bell Management Limited

AJ Bell is an exceptional employer, offering a vibrant work culture that prioritises teamwork and employee well-being. With generous benefits such as a flexible holiday allowance, comprehensive health plans, and ongoing professional development opportunities, employees are empowered to thrive both personally and professionally. Located in Manchester, the company fosters a supportive environment where innovation and collaboration are at the forefront, making it an ideal place for those seeking meaningful and rewarding careers in the financial services sector.
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Contact Detail:

AJ Bell Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CASS Manager

✨Tip Number 1

Familiarise yourself with the latest FCA CASS regulations and ensure you can discuss how they apply to AJ Bell specifically. This will demonstrate your expertise and readiness for the role.

✨Tip Number 2

Network with current or former employees in similar roles at AJ Bell. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've identified and managed CASS risks in previous roles. This will showcase your problem-solving skills and ability to lead a team effectively.

✨Tip Number 4

Stay updated on recent changes in the financial services industry, particularly those affecting stockbroking. Being knowledgeable about current trends will help you stand out as a candidate who is proactive and informed.

We think you need these skills to ace CASS Manager

CASS Risk Management
Regulatory Compliance
Control Assessment
Root Cause Analysis
Data Evaluation
Stakeholder Engagement
Change Management
Technical Knowledge of CASS Regulations
Operational Oversight
Communication Skills
Attention to Detail
Problem-Solving Skills
Team Leadership
Organisational Skills
Financial Services Expertise

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the CASS Manager role. Focus on your knowledge of CASS regulations, risk management, and any previous leadership roles you've held.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your understanding of CASS compliance and your ability to lead a team effectively.

Highlight Relevant Qualifications: Clearly state your completion of the Investments Operations Certificate (IOC) and any other relevant qualifications. This will show that you have the necessary educational background for the position.

Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully identified and resolved issues in previous roles. This is particularly important for a position that involves risk assessment and compliance.

How to prepare for a job interview at AJ Bell Management Limited

✨Know Your CASS Regulations

Make sure you have a solid understanding of the FCA CASS regulations, especially chapters 6, 7, 8, and 10. Be prepared to discuss how these rules apply to the role and how you've implemented them in past experiences.

✨Demonstrate Leadership Skills

As a CASS Manager, you'll be leading a team. Highlight your experience in developing teams and fostering a culture of accountability and collaboration. Share specific examples of how you've successfully led change initiatives or improved processes.

✨Showcase Problem-Solving Abilities

Prepare to discuss your problem-solving skills and decision-making process. Think of examples where you've identified CASS issues, conducted root cause analysis, and implemented corrective measures effectively.

✨Communicate Clearly

Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like risk management and compliance. Consider preparing a few key points to convey your ideas effectively during the interview.

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