At a Glance
- Tasks: Lead a team, manage client relationships, and ensure exceptional service delivery.
- Company: Join Compass, a leader in providing food and service across various venues.
- Benefits: Enjoy perks like travel discounts, wellness classes, and cash rewards on spending.
- Why this job: Be part of a dynamic team focused on quality service and continuous improvement.
- Qualifications: Proven leadership experience, strong commercial acumen, and budget management skills required.
- Other info: We value diversity and foster an inclusive environment for all team members.
The predicted salary is between 43200 - 72000 £ per year.
General Manager – Reigate
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package including:
- Contributory pension scheme
- Career development through our Career Pathways and MyLearning programmes
- Quick access to Digital GP and wider healthcare benefits for you and your immediate family
- Exclusive travel discounts with TUI, Expedia, Booking.com, and others
- Food shopping discounts at Tesco, Sainsbury\’s, Morrisons, and more
- Up to 44% off cinema tickets
- Cash rewards on spending, redeemable across various brands
- Free wellness, mindfulness, and exercise classes
- Share discounts and offers with friends and family
About the Role
To lead and develop a team of managers, providing exceptional service to clients. Manage client and contractual relationships ensuring compliance with company policies.
Review business performance and ensure delivery of financial targets, demonstrating commercial value to your team and leadership in line with company vision and values.
Key Responsibilities:
- Promote a safety culture and ensure team adherence to health & safety procedures
- Develop strategic client relationships and maintain stakeholder engagement
- Deliver profit targets through effective team leadership
- Review and improve contract performance, ensuring client satisfaction
- Collaborate with marketing to align service delivery with customer needs
- Support strategy development and embed initiatives to maximize performance and satisfaction
- Gather and utilize feedback for continuous improvement
- Support service initiatives and ensure menu and supply chain standards
- Focus on quality food and service, addressing deviations promptly
- Build and develop a high-performing team, ensuring succession planning
- Foster collaboration and best practice sharing within the team
- Review labor structures and manage HR processes in line with company policies
Candidate Profile:
- Proven leadership and team development experience across multiple sites
- Strong commercial acumen, organizational skills, and experience managing budgets
- Industry knowledge and flexibility in approach
About Us
As part of Compass, you\’ll help feed people, fuel progress, and forge connections across numerous venues. Join us for a rewarding career with industry-leading pay, perks, and development opportunities.
Job Reference: com/0707/98279001/52736136/R/SU #Independent
We are committed to diversity and equal opportunities, fostering an inclusive environment where all team members can thrive.
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Greneral Manager - Reigate employer: Chartwells - Independent
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greneral Manager - Reigate
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass. Understanding their commitment to diversity and inclusion will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges of the General Manager position, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and improved performance in previous roles. Highlighting your proven track record in team development and client satisfaction will demonstrate your capability to excel in this position.
✨Tip Number 4
Stay updated on industry trends and best practices in hospitality management. Showing that you are knowledgeable about current market conditions and customer preferences will set you apart as a forward-thinking candidate.
We think you need these skills to ace Greneral Manager - Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and team development skills, as these are crucial for the General Manager role. Use specific examples from your past roles that demonstrate your ability to manage budgets and deliver financial targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your commercial acumen and organizational skills align with the company's vision and values. Be sure to include your approach to fostering collaboration and best practices within a team.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to the responsibilities listed in the job description. Highlight any previous roles where you successfully managed client relationships or improved contract performance.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells - Independent
✨Showcase Your Leadership Skills
As a General Manager, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your ability to develop talent and foster collaboration.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you have previously met or exceeded financial targets and how you plan to do so in this position.
✨Emphasise Client Relationship Management
Highlight your experience in managing client relationships and ensuring satisfaction. Prepare to discuss specific strategies you've used to build and maintain strong stakeholder engagement.
✨Align with Company Values
Research the company's vision and values thoroughly. During the interview, articulate how your personal values align with theirs and how you can contribute to fostering their culture of safety and inclusivity.