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- Tasks: Drive sales productivity and support training for global seller development teams.
- Company: Join eBay, a leader in global ecommerce, transforming how the world shops and sells.
- Benefits: Enjoy a collaborative culture, remote work options, and opportunities for personal growth.
- Why this job: Be part of a passionate team making a real impact on economic opportunities worldwide.
- Qualifications: Experience in sales operations or business operations, with strong analytical and communication skills.
- Other info: Proficiency in German is a plus; eBay values diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
3 days ago Be among the first 25 applicants
At eBay, we\’re more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We\’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.
About The Team And The Role
The Global Sales Operations & Enablement team drives operational excellence across eBays global seller development organization, empowering Business Development, Account Management, 3rd Party Partnerships, and Integration teams by delivering actionable insights, efficient processes, and targeted enablement to accelerate seller success and business performance.
The Sales Operations & Enablement Manager will be responsible for driving sales productivity, global consistency of execution, and supporting training and enablement. You will be creating repeatable, scalable processes, frameworks, and playbooks, working cross-functionally to deliver on key objectives. The role will partner closely with our Global Seller Development sub-teams, analytics, the Salesforce technology, product, and category teams. You will have a strong focus on crafting a culture of operational excellence, from process improvement to documentation and end-to-end project delivery and training.
What You Will Accomplish
- Identify optimization and automation opportunities across the end-to-end seller lifecycle and internal sales process
- Own project requirements documentation including process flows and any other assets used to collect, manage, and provide transparency into project objectives
- Build and iterate on pre and post sales playbooks
- Liaise with Sales, 3rd Party Partnerships, and the Salesforce team to prioritize change and project requests
- Support enablement by creating training materials as a subject matter expert in your process flows
- Own and drive projects forward; participate in user acceptance testing, creating training documentation, and delivering training on respective initiatives
- Assist with planning, tracking, documentation and status updates for portfolio of projects
What You Will Bring
- Proven experience in sales operations, enablement, or business operations within a technology sales environment
- Proven track record of success in business process, operational strategy, trends, and data analysis to deliver against business objectives
- Experience building trainings for revenue driving teams
- Build positive relationships across various teams within eBay and enjoy collaboration
- Highly results oriented with bias to action
- Process oriented with strong analytical skills
- Strong communication and presentation skills, balancing high level information with detailed analysis
- Demonstrated ability to work independently and with little direction
- History of program or project management including scoping, timeline management, documenting use cases, process flows/swim lane diagrams, requirements, organizational change, project costing etc.
- Strong knowledge in the Salesforce CRM platform functionality and standard methodologies
Preferred
- Experience working in a hands-on culture
- Experience leading change management
- Experience with learning management systems
- Proficiency in German is a plus
Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay\’s commitment to ensuring digital accessibility for people with disabilities.
The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Industries
Marketing Services
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Sales Operations and Enablement Manager employer: Arlington Administrative Assistance
Contact Detail:
Arlington Administrative Assistance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations and Enablement Manager
✨Tip Number 1
Familiarise yourself with eBay's sales processes and tools, especially Salesforce. Understanding how these systems work will help you demonstrate your ability to optimise and automate processes effectively during interviews.
✨Tip Number 2
Network with current or former employees in sales operations roles at eBay. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare examples of how you've successfully driven process improvements in previous roles. Be ready to discuss specific metrics or outcomes that resulted from your initiatives, as this will showcase your results-oriented mindset.
✨Tip Number 4
Stay updated on the latest trends in sales enablement and operations. Being knowledgeable about industry best practices will not only impress your interviewers but also show your commitment to continuous improvement in the field.
We think you need these skills to ace Sales Operations and Enablement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and enablement. Use keywords from the job description, such as 'operational excellence', 'process improvement', and 'training materials' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eBay's mission and how your skills align with the role. Mention specific examples of past successes in driving sales productivity and creating training materials to demonstrate your fit for the position.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data analysis to inform business decisions or improve processes in previous roles. This will show that you can deliver actionable insights as required by the job.
Highlight Collaboration Experience: Emphasise your ability to work cross-functionally. Provide examples of how you've built positive relationships across teams in past positions, as this is crucial for the Sales Operations & Enablement Manager role at eBay.
How to prepare for a job interview at Arlington Administrative Assistance
✨Showcase Your Sales Operations Experience
Make sure to highlight your previous experience in sales operations or enablement. Be prepared to discuss specific projects where you improved processes or drove productivity, as this role requires a proven track record in these areas.
✨Demonstrate Analytical Skills
Since the role involves data analysis and operational strategy, come ready with examples of how you've used data to inform decisions. Discuss any tools or methodologies you've employed to analyse trends and deliver results.
✨Prepare for Cross-Functional Collaboration
This position requires working closely with various teams. Be ready to share experiences where you've successfully collaborated across departments, particularly with sales, analytics, and technology teams, to achieve common goals.
✨Emphasise Training and Enablement Skills
As a subject matter expert, you'll need to create training materials. Prepare to discuss your experience in developing training programmes and how you've effectively communicated complex information to diverse audiences.
