Store Manager

Job Description Job Title:Store Manager Responsible to:Store Owner Job Purpose: It is the responsibility of the Store Manager to manage the store, whatever size, to achieve agreed budgeted sales and margin, whilst properly controlling stock, standards and costs and building and maintaining employee relations. Duties and Responsibilities 1. To ensure that the Company objectives within Store are effectively and efficiently implemented, including the achievement of targets. 2. To provide effective team leadership and management to the store employees; ensuring all team members are well motivated and properly supported to achieve store targets and objectives. 3. To review budgetary targets, as agreed with the store owner and ensure that the Store operates within these targets in order to achieve the planned level of profitability and productivity. 4. To react to local trading conditions and after consultation with the store owner, exercise judgement to take initiatives that will increase sales. 5. To trade to the agreed Store opening hours by recruiting, training, organising and controlling the appropriate level and calibre of employees. Rotas should be continually reviewed in line with current sales trends. 6. To ensure all practices within the Store are delivered in a safe manner with team members exercising due diligence at all times in order to meet Company policies, code of practice and obligations under legislation. 7. To exercise and enforce constant watch over Health & Safety, Security, Discipline and Due Diligence. 8. Ensure the premises, fixtures, fittings and stock is safely and securely maintained in accordance with Company policies and procedures. 9. To organise and control replenishment of stock and ensure pricing is accurate whilst maintaining high standards of store merchandising disciplines at all times. 10. To fully operate the Companys procedures in relation to ordering, receiving goods, stock holding and the control of wastage and stock loss. 11. To fully operate, enforce and monitor the Companys procedures in relation to cash management and security. 12. To enforce and monitor the systems and standards of housekeeping, hygiene and other employee welfare practices within the store. 13. To ensure all employees training needs are identified and subsequently given comprehensive training and support. This may either be done by you or arranged by you for the Academy to provide. 14. To ensure discipline is maintained in the store in a fair and consistent manner, developing an open and co-operative culture. 15. To enforce and monitor procedures and ensure records are maintained in relation to all Company policies. 16. To ensure that instructions from store owners are actioned and that effective communication is maintained with internal departments and external bodies to contribute to business efficiency. 17. To establish regular communication with team members in order to promote involvement and achieve good employee relations. 18. To hold team meetings with employees providing appropriate information, discussing problems encountered, actions taken or actions proposed. 19. To provide regular feedback to employees. 20. To actively ensure that a high level of customer service is achieved and maintained within the store by all employees. 21. To build and develop a culture of continuous improvement towards all store activity. 22. To liaise closely with other department leaders to achieve business targets. 23. To carry out any tasks or duties as deemed appropriate by senior management. This Job Description is intended to provide a framework rather than set limits. The Company reserves the right to vary the terms of this Job Description by changing, adding to or taking from the duties depending on the needs of the business and after consultation with the jobholder.