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- Tasks: Help patients choose the perfect frames and lenses while providing exceptional customer service.
- Company: Join Haine & Smith, a people-first optical practice in beautiful Wiltshire.
- Benefits: Enjoy no Sunday or bank holiday work, free CPD courses, and retail discounts.
- Why this job: Be part of a supportive team that values your skills and promotes personal growth.
- Qualifications: GOC-registered Dispensing Optician or experienced Optical Dispenser with strong communication skills.
- Other info: Work some Saturdays and be ready to build lasting patient relationships.
The predicted salary is between 30000 - 42000 £ per year.
Dispensing Optician or Experienced Optical Dispenser Vacancy – Haine & Smith
At Haine & Smith, we’re more than just an optical practice – we’re a people-first business that values professionalism, care, and exceptional service. We're currently seeking a qualified Dispensing Optician (GOC-registered) or an experienced Optical Dispenser to join our team in beautiful Wiltshire.
Whether you're passionate about patient care, keen to support and develop a team, or simply looking for a fresh opportunity in a supportive environment, we'd love to hear from you.
As a Dispensing optician or an experienced Optical Dispenser with us, you’ll be part of a close-knit group that values your skills, supports your growth, and encourages you to thrive. You’ll have the freedom to do what’s right for each patient, without the pressure of quick turnarounds or sales targets, so if you’re looking for a practice where your experience and knowledge is valued, with a team that works collaboratively – a role with us could be right for you.
We’re looking for a full-time Dispensing Optician to join us in delivering the kind of personalised, patient-first care we’re known for. You’ll play an important role in helping people see and feel their best, by offering expert advice, guiding them through frame and lens choices, and making sure every fit is as comfortable and accurate as it is stylish.
This role will require you to work some Saturdays, and it would be ideal if you are based in, or relocating to Wiltshire
What You’ll Be Doing:
· Dispensing a wide range of lenses and frames to meet individual prescriptions and patient needs.
· Handling adjustments, repairs, and collections with care and attention to detail.
· Supporting the smooth day-to-day running of the practice, ensuring compliance and efficiency.
· Delivering exceptional customer service that leaves a lasting impression.
· Leading by example – motivating and developing the team to reach their potential.
· Helping the practice grow by building strong patient relationships and meeting key targets.
What We’re Looking For:
You’ll be either:
· A GOC-registered Dispensing Optician, or
· An experienced Optical Dispenser confident in handling all lens types and prescriptions.
And you’ll also bring:
· A passion for customer care and a warm, professional manner.
· Strong communication skills – clear, approachable, and jargon-free.
· The confidence to build rapport quickly with patients and your team.
· Sales experience and a natural ability to inspire loyalty.
· Leadership qualities with a positive, team-focused attitude.
· Flexibility to adapt to different working patterns and provide cover to other practices when needed.
· A well-presented, professional appearance and strong attention to detail.
You will receive:
- No Sunday or bank holiday working
- Free & regular CPD courses
- Retail discounts
We offer a range of benefits designed to support your wellbeing, development, and work-life balance that we would love to discuss further with you.
Dispensing Optician or Experienced Optical Dispenser employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician or Experienced Optical Dispenser
✨Tip Number 1
Familiarise yourself with Haine & Smith's values and approach to patient care. During your interactions, whether in interviews or networking, highlight how your personal philosophy aligns with their people-first business model.
✨Tip Number 2
Showcase your experience in building strong patient relationships. Prepare specific examples of how you've successfully engaged with patients in the past, as this will demonstrate your ability to contribute to their exceptional customer service.
✨Tip Number 3
Emphasise your leadership qualities and team-focused attitude. Be ready to discuss instances where you've motivated or developed a team, as this is crucial for the role and will resonate well with their collaborative environment.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability in different working patterns. Since the role requires some Saturday work and potential cover for other practices, demonstrating your willingness to accommodate these needs will set you apart.
We think you need these skills to ace Dispensing Optician or Experienced Optical Dispenser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a GOC-registered Dispensing Optician or your experience as an Optical Dispenser. Emphasise your customer care skills and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for patient care and your ability to work collaboratively in a team. Mention specific experiences that demonstrate your skills in dispensing lenses and frames.
Showcase Your Communication Skills: In your application, highlight your strong communication skills. Provide examples of how you've built rapport with patients and colleagues, ensuring your language is clear and approachable.
Express Your Commitment to Professional Development: Mention your willingness to engage in continuous professional development, such as attending CPD courses. This shows your dedication to staying updated in the field and improving your skills.
How to prepare for a job interview at Hakim Group
✨Showcase Your Passion for Patient Care
Make sure to express your genuine enthusiasm for providing exceptional patient care. Share specific examples from your past experiences where you went above and beyond to ensure a positive experience for your patients.
✨Demonstrate Strong Communication Skills
Prepare to discuss how you communicate effectively with both patients and team members. Use clear, jargon-free language in your responses, and consider role-playing scenarios to showcase your ability to build rapport quickly.
✨Highlight Your Leadership Qualities
If you have experience leading a team or mentoring others, be ready to share those stories. Discuss how you motivate and develop your colleagues, as this aligns with the company's focus on teamwork and support.
✨Be Ready to Discuss Flexibility
Since the role requires some Saturday work and flexibility, prepare to talk about your availability and willingness to adapt to different working patterns. This shows that you are committed to supporting the practice's needs.
