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For Companies At a Glance
- Tasks: Lead teams to deliver exceptional guest dining experiences at Emirates Stadium.
- Company: Delaware North UK creates unforgettable moments in hospitality at iconic venues.
- Benefits: Enjoy competitive pay, flexible hours, and free meals every shift.
- Why this job: Join a vibrant team in an electrifying atmosphere with opportunities for growth.
- Qualifications: Experience in managing large hospitality teams and knowledge of the Food & Beverage industry required.
- Other info: Work at major events, including Arsenal matches and concerts, with potential roles at Wembley Stadium.
The predicted salary is between 36000 - 60000 £ per year.
The opportunity
Delaware North UK is hiring casual Restaurant, Bar, and Executive Box Suite Managers at the iconic Emirates Stadium in London. When you share our vision and drive the buzz of the stadium, there are always opportunities to thrive. As a Hospitality Manager, you will be managing teams and operational strategy, providing exceptional leadership, and inspiring collaboration to deliver first-class guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed Hospitaltiy Manager and leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Here, between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this fantastic atmosphere, apply now to kick off your new career.
Pay
The expected pay for this role is £18.40
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Free meal every working day
- Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women’s FC in Women’s Super League and cup competitions, with recent music performances from Robbie Williams, and more in 2025, where it will be our best year yet
- Opportunities to also work at Wembley Stadium and London Stadium
Help us delight the world by applying today.
What will you do?
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Demonstrate leadership to teams, directing and developing a strong frontline of team members and supervisors, promoting service excellence
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Elevate the guest experience, delivering top-tier service and satisfaction
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Effectively manage operation excellence, including inventory, staffing, and performance metrics
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Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- Experience managing and leading large hospitality teams
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
Who we are
Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Seating up to 60,704 guests on Arsenal FC match days, with increased capacity for other events, the Emirates Stadium team has hosted many exciting concerts from Arctic Monkeys, Green Day, and Coldplay, gifting our team members adventures they will never forget. There are plenty of great experiences waiting for you at Emirates Stadium, so if you are fuelled by the buzz of the crowd to create exceptional guest experiences, join our team and apply today.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
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Hospitality Manager - Emirates Stadium employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager - Emirates Stadium
✨Tip Number 1
Familiarise yourself with the Emirates Stadium and its operations. Understanding the venue's unique atmosphere and the types of events hosted can help you demonstrate your passion for hospitality and how you can enhance guest experiences.
✨Tip Number 2
Network with current or former employees of Delaware North UK. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to inspire collaboration will resonate well with the hiring team.
✨Tip Number 4
Stay updated on trends in the food and beverage industry, especially within hospitality. Being knowledgeable about current practices and innovations can set you apart as a candidate who is ready to contribute to operational excellence.
We think you need these skills to ace Hospitality Manager - Emirates Stadium
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, team management, and any specific achievements in previous roles that demonstrate your ability to deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role at Emirates Stadium. Mention how your values align with Delaware North's vision and provide examples of how you've successfully managed teams in high-pressure environments.
Showcase Relevant Experience: In your application, emphasise your experience in managing large hospitality teams and your knowledge of the Food & Beverage industry. Include specific examples of how you've elevated guest experiences and ensured operational excellence in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Delaware North
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how your passion has driven you to create exceptional guest experiences in previous roles.
✨Demonstrate Leadership Skills
As a Hospitality Manager, you'll need to lead diverse teams effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in high-pressure environments.
✨Know the Venue and Its Events
Familiarise yourself with the Emirates Stadium and the types of events it hosts. Being knowledgeable about the venue will show your genuine interest in the role and help you connect your experience to the specific demands of the job.
✨Prepare for Operational Questions
Expect questions related to operational excellence, such as inventory management and compliance with health and safety regulations. Be ready to share your strategies for maintaining high standards in these areas.
