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For Companies At a Glance
- Tasks: Lead daily hotel operations and inspire a dynamic team to deliver exceptional guest experiences.
- Company: Join a trendy lifestyle hotel in Islington, known for its stylish atmosphere and vibrant culture.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a creative work environment.
- Why this job: Be part of a passionate team that values hospitality, creativity, and memorable guest journeys.
- Qualifications: Experience as a Deputy GM or Operations Manager in a lifestyle hotel is essential.
- Other info: This role is perfect for those who thrive in energetic, urban settings.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Deputy General Manager – Boutique Hotel Opening, West London
Salary: Negotiable
Location: West London
We’re looking for an experienced and passionate Deputy General Manager to join the opening team of a brand-new independent boutique hotel in the heart of West London. This is an exciting opportunity to help shape the guest experience from day one and play a key role in bringing a fresh, design-led hospitality concept to life.
As Deputy General Manager, you’ll work closely with the General Manager to oversee all day-to-day operations, ensuring exceptional service standards and smooth delivery across rooms, F&B, and guest relations. You’ll be a hands-on leader who thrives in a fast-paced, start-up environment and takes pride in creating memorable stays for every guest.
Responsibilities:
- Support the General Manager in all aspects of hotel operations and pre-opening setup.
- Lead, motivate and develop the team to deliver outstanding guest service.
- Maintain high standards of presentation, cleanliness, and compliance across departments.
- Assist with budgeting, forecasting, and financial performance monitoring.
- Help drive occupancy, revenue, and guest satisfaction targets.
- Ensure all health, safety, and licensing requirements are met.
- Step into the General Manager role in their absence.
Requirements:
- Proven experience as an Assistant or Deputy General Manager (or senior departmental manager) in a hotel or luxury hospitality environment.
- Strong leadership, communication, and problem-solving skills.
- A proactive, can-do attitude and passion for boutique hospitality.
- Knowledge of West London’s hospitality scene is a plus.
- Flexible and adaptable to the needs of a new opening.
Deputy General Manager employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network within the hospitality industry, especially in lifestyle hotels. Attend local events or join online forums where you can connect with current or former employees of trendy hotels in Islington. This can give you insider knowledge and potentially a referral.
✨Tip Number 2
Showcase your passion for hospitality and design during any informal conversations or interviews. Share personal experiences that highlight your creativity and how you've enhanced guest experiences in previous roles.
✨Tip Number 3
Research the specific hotel’s brand values and culture. Tailor your discussions to reflect how your leadership style aligns with their mission, demonstrating that you understand and embody their ethos.
✨Tip Number 4
Prepare to discuss operational efficiency and cost control strategies you've implemented in past roles. Be ready to provide examples of how you've improved guest experiences while maintaining budgetary constraints.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in leadership roles. Emphasise your previous positions as a Deputy GM or Operations Manager and showcase your achievements in enhancing guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the lifestyle hotel sector. Mention specific examples of how you've driven service standards and led teams to success in previous roles.
Showcase Your Leadership Style: In your application, describe your leadership style and how it aligns with the culture of the hotel. Highlight your ability to mentor and motivate teams, and provide examples of how you've set a positive tone during peak service times.
Highlight Your Guest Experience Focus: Demonstrate your commitment to guest satisfaction by sharing anecdotes or metrics that illustrate your impact on guest experiences. This could include improvements in service standards or innovative initiatives you’ve implemented.
How to prepare for a job interview at COREcruitment Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how your passion has driven you to create memorable guest experiences in your previous roles.
✨Demonstrate Leadership Skills
As a Deputy General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and mentored teams in the past.
✨Highlight Operational Expertise
Discuss your operational know-how, particularly in areas like food and beverage, rooms, and front office management. Be ready to share how you've improved efficiency and cost controls in previous positions.
✨Be Guest-Focused
Since this role is heavily guest-facing, emphasise your commitment to guest satisfaction. Prepare to talk about how you've handled guest feedback and ensured a seamless experience in your past roles.
