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- Tasks: Lead a department, drive sales, and ensure a top-notch customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy flexible hours, staff discounts, and global development opportunities.
- Why this job: Be part of a vibrant team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in retail and a passion for people and profitability required.
- Other info: Availability for 7 days a week, including weekends, is essential.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Windsor store in the Windsor Yard shopping court.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store and, along with your team, deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on sales & profit KPI\’s for your department.
- You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers\’ safety.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
Additional Information
Availability 7 days, fully flexible, including weekends.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
Inclusion & Diversity
H&M is part of H&M Group. We’re committed to creating and maintaining inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people sharing their knowledge, experience, and ideas. Having a diverse workforce positively impacts how we address challenges, what we perceive as possible, and how we relate to colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.
We strive for a fair and equal process and kindly ask you not to attach a cover letter in your application, as they often contain information that can trigger unintentional biases.
Company Description
H&M Group is a family of brands: H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people are the driving force behind creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and reshape our industry. Learn more about H&M Group here.
H&M is a fashion brand offering the latest styles, from fashion pieces and designer collaborations to affordable wardrobe essentials. Our mission is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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Department Manager - Windsor employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Windsor
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive sales. Be ready to discuss specific KPIs you've managed and how you motivated your team to achieve them.
✨Tip Number 3
Showcase your passion for customer service by sharing stories of how you've enhanced the customer experience in previous roles. This will demonstrate your alignment with H&M's 'Customer First Experience' philosophy.
✨Tip Number 4
Be prepared to discuss how you ensure health and safety standards in a retail environment. Having concrete examples will show that you take these responsibilities seriously and are ready to uphold H&M's standards.
We think you need these skills to ace Department Manager - Windsor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Department Manager position. Tailor your application to highlight relevant experience in management and customer-facing roles.
Highlight Relevant Experience: In your CV, emphasise your management experience and any previous roles where you led teams. Use specific examples to demonstrate how you have contributed to sales and profitability in past positions.
Showcase Your Leadership Skills: Provide examples of how you have developed and trained team members in your previous roles. Mention any feedback mechanisms you have implemented to evaluate team performance and support their growth.
Focus on Company Values: Align your application with H&M's commitment to inclusion, diversity, and sustainability. Mention any relevant experiences or initiatives that reflect these values, showing that you are a good fit for their culture.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand Sales and Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you've used data to drive results in previous roles, and think about how you can apply this knowledge to improve the department's performance at H&M.
✨Emphasise Customer Experience
H&M values a 'Customer First Experience'. Prepare to share specific instances where you've enhanced customer satisfaction or resolved issues effectively. This will show your commitment to putting customers at the heart of your management approach.
✨Highlight Your Flexibility
The role requires full availability, including weekends. Be honest about your flexibility and willingness to adapt to the store's needs. This will demonstrate your commitment to the role and your understanding of the retail environment.
