Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the UK Contract Sales team with client correspondence, logistics, and showroom hosting.
- Company: Join HAY, a renowned design company creating high-quality furniture and accessories since 2002.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a creative showroom space.
- Why this job: Be part of a passionate team in a vibrant industry, making good design accessible to all.
- Qualifications: 2+ years in a supporting role, strong organisational skills, and a love for design.
- Other info: Open to diverse backgrounds; we value your unique perspective and experiences.
The predicted salary is between 28800 - 43200 £ per year.
Account Coordinator – Contract page is loaded
Account Coordinator – Contract
Apply locations UK – London time type Full time posted on Posted Yesterday job requisition id JR106963
Why join us?
Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.
ACCOUNT COORDINATOR – CONTRACT
Based in London (N1 7JQ)
Are you passionate about interior design, accessories, lighting and lifestyle? Do you have experience from a supporting, coordinating or administrative role? Would you like to work for an international design company, world renowned for high quality and well-designed products?
If yes, please read on!
About the job
As Account Coordinator, you will work at the core of our UK Contract Sales operation, serving as the team’s central support and a key contact point for dealers, A&Ds and internal cross-border colleagues. You will manage everything from client correspondence and quotations to showroom hosting, logistics coordination, and CRM maintenance. Your ability to stay on top of details, solve problems proactively, and communicate clearly will help drive a smooth and professional experience across every stage of the sales journey.
You will also play an important role in maintaining our London showroom as a space for inspiration, collaboration, and business development.
More specifically, your tasks will include:
- Prepare and manage sales documentation, quotations, and client correspondence
- Maintain accurate CRM data and support the contract pipeline with administrative updates
- Coordinate with suppliers, HQ, and logistics partners to support project timelines and deliveries
- Host showroom visits for architects, designers, and commercial clients
- Handle sample and product loan processes with professionalism and efficiency
- Assist with events, partner visits, and showroom activations
- Support reporting and data tracking for internal sales reviews
- Contribute to a warm, organized, and design-forward showroom experience
Are you the Account Coordinator – Contract we are looking for?
Role expectations
- Strong organizational skills and a proactive, detail-oriented mindset
- Excellent communication skills – both written and verbal
- A confident, service-driven approach to customer interaction
- A genuine interest in design and an ability to represent HAY’s values and aesthetic
- A team-oriented mindset with the ability to manage multiple tasks under pressure
- Comfort working with digital tools (Excel, CRM systems, internal databases)
- Willingness to learn and grow in a dynamic, fast-moving environment
Experience required
- 2+ years of experience from a supporting, coordinating or administrative role? – ideally within the design-, interior-, or contract furniture industry
- Proficiency in Microsoft Office (especially Excel); CRM experience is a strong advantage
- Experience supporting B2B sales, logistics, or customer service in a showroom or project-based setting
- Fluent in English (written and spoken); other languages are a plus
- Availability of working full-time at our London Showroom
You want to be a part of HAY?
Then do not hesitate to send us your application and CV as soon as possible and no later than Sunday 3 August 2025. We evaluate candidates on an ongoing basis.
If you have any further questions regarding the position, please do not hesitate to contact John Cain at
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at .
#J-18808-Ljbffr
Account Coordinator - Contract employer: Knoll Inc.
Contact Detail:
Knoll Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator - Contract
✨Tip Number 1
Familiarise yourself with HAY's product range and design philosophy. Understanding their aesthetic and values will help you communicate effectively during interviews and showcase your genuine interest in the brand.
✨Tip Number 2
Network within the interior design community, especially with professionals who have experience in contract sales. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Brush up on your CRM and Excel skills, as these are crucial for the role. Consider taking a short online course to enhance your proficiency, which will demonstrate your commitment to the position and readiness to contribute.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences that highlight your organisational skills and ability to manage multiple tasks under pressure. This will show your potential employer that you can thrive in a fast-paced environment.
We think you need these skills to ace Account Coordinator - Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting, coordinating, or administrative roles, especially within the design or furniture industry. Use keywords from the job description to demonstrate your fit for the Account Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interior design and your understanding of HAY's values. Mention specific experiences that align with the responsibilities of the role, such as managing client correspondence or coordinating logistics.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your written and verbal communication skills. This could be through previous job experiences or projects where you effectively interacted with clients or team members.
Highlight Organisational Skills: Emphasise your organisational abilities by providing examples of how you've managed multiple tasks or projects simultaneously. This will show that you can handle the fast-paced environment described in the job posting.
How to prepare for a job interview at Knoll Inc.
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and how it aligns with HAY's values. Share any relevant experiences or projects that showcase your enthusiasm for the industry.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Highlight your ability to stay organised and detail-oriented, especially in a fast-paced environment.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication is key for this role, consider preparing answers to common interview questions that demonstrate your verbal and written skills.
✨Familiarise Yourself with CRM Tools
If you have experience with CRM systems, be ready to discuss it. If not, do some research on popular CRM tools and be prepared to talk about how you would adapt to using them in your role as an Account Coordinator.
