At a Glance
- Tasks: Support sales teams, enhance productivity, and design scalable processes for success.
- Company: Join Synthesia, a leading AI video communications platform transforming content creation.
- Benefits: Enjoy remote work options, private medical insurance, generous leave, and fun company socials.
- Why this job: Be part of a fast-growing unicorn with a mission to simplify video production for everyone.
- Qualifications: 5+ years in GTM Operations within a SaaS environment; strong analytical and stakeholder management skills.
- Other info: Work in a dynamic team culture that values customer focus and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Welcome to the video-first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video .
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…
Meet Synthesia
We\’re on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it\’s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers, what 1,200+ people say on G2 and being named as one of the \”Top Startups to Bet Your Career On\” in 2025!
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
About the role…
Reporting to the Head of Revenue Operations, the Sales Operations Manager will be responsible for supporting Synthesia’s growing sales teams, ensuring our sales motion is sufficiently productive and sales representatives are set up to succeed. The role will have a global remit and make a significant contribution to Synthesia’s continued growth.
Responsibilities:
- Partner with GTM leaders to design territories, create equitable books of business and drive process adherence.
- Contribute to ongoing sales planning motions, ensuring the business hires to plan and is configured to meet targets.
- Provide insight on sales productivity and identify opportunities to drive greater performance.
- Design repeatable, scalable processes that promote sales process consistency and revenue predictability.
- Interrogate the sales funnel to provide insight on pipeline dynamics at the rep, team and territory level.
- Contribute towards the development of the PQL motion, ensuring that sales people are set up to receive and act on product-qualified leads.
Skills and Experience:
- 5+ years of experience in a GTM Operations function with a global sales team in a SaaS business.
- Strong and demonstrable understanding of SaaS sales dynamics and concepts.
- Strong experience working with a best-in-class SaaS tech stack, including Salesforce, Clari and Outreach.
- Demonstrable experience of using AI tools to drive workflow efficiency and automate repeatable tasks.
- Must be able to write SQL and ideally have experience working with either a BI tool.
- Strong stakeholder management skills.
You are:
- A multi-skilled revenue operator, currently working in a sales or revenue operations role at in a SaaS company.
- Typically the person people come to when they have an ambiguous problem.
- Highly organised and able to run multiple work streams simultaneously.
- Highly numerical and analytical.
- Empathetic to the role of a sales professional.
At Synthesia we expect everyone to…
- Put the Customer First
- Own it & Go Direct
- Be Fast & Experimental
- Make the Journey Fun
You can read more about this in this public Notion page
Location: London or UK Remote
Benefits
-
Private Medical Insurance (London)
-
Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
-
25 days of annual leave + public holidays in the country where you are based.
-
Cycle to work scheme (London).
-
Regular socials and company retreats + free office snacks and regular tasty lunches! (London)
-
A generous referral scheme.
-
Pension contribution/salary sacrifice. (London)
-
A brand new computer + monitor and an additional home office set-up budget.
-
A huge opportunity for career growth as you’ll help shape a market-defining product.
#J-18808-Ljbffr
Sales Operations Manager employer: SLAMcore
Contact Detail:
SLAMcore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in SaaS sales operations. Understanding the dynamics of the industry will help you speak confidently about how you can contribute to Synthesia's growth.
✨Tip Number 2
Network with current or former employees of Synthesia on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during interviews.
✨Tip Number 3
Brush up on your skills with Salesforce, Clari, and Outreach. Being proficient in these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running in the role.
✨Tip Number 4
Prepare specific examples of how you've used AI tools to improve workflow efficiency in your previous roles. This will showcase your ability to innovate and adapt, aligning perfectly with Synthesia's mission.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly within a SaaS environment. Emphasise your understanding of sales dynamics and any specific tools you've used, like Salesforce or Clari.
Craft a Compelling Cover Letter: In your cover letter, express your passion for video technology and how it aligns with Synthesia's mission. Mention specific achievements in previous roles that demonstrate your ability to drive sales productivity and process adherence.
Showcase Analytical Skills: Since the role requires strong analytical abilities, include examples of how you've used data to inform decisions or improve sales processes. If you have experience writing SQL or using BI tools, make sure to highlight this.
Demonstrate Stakeholder Management: Provide examples of how you've successfully managed relationships with stakeholders in previous roles. This could include collaborating with sales teams or working with leadership to design effective sales strategies.
How to prepare for a job interview at SLAMcore
✨Understand the SaaS Landscape
Make sure you have a solid grasp of SaaS sales dynamics and concepts. Be prepared to discuss how your experience aligns with Synthesia's mission and how you can contribute to their growth in this space.
✨Showcase Your Analytical Skills
As a Sales Operations Manager, you'll need to demonstrate strong numerical and analytical abilities. Bring examples of how you've used data to drive sales productivity and improve processes in your previous roles.
✨Familiarise Yourself with Their Tech Stack
Research the tools mentioned in the job description, such as Salesforce, Clari, and Outreach. Be ready to discuss your experience with these platforms and how you've leveraged them to enhance sales operations.
✨Emphasise Stakeholder Management
Highlight your experience in managing relationships with various stakeholders. Prepare to share specific examples of how you've navigated complex situations and collaborated effectively with sales teams and leadership.