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For Companies At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, extra holiday, free meals, discounts, and wellbeing support.
- Why this job: Be part of a vibrant community where you can be yourself and grow your career.
- Qualifications: Previous management experience and a passion for building strong teams are essential.
- Other info: KFC values diversity and encourages applications from all backgrounds.
The predicted salary is between 29000 - 37000 £ per year.
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\’d love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £34,000 – £37,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.
#LifeatKFC
Hospitality Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their emphasis on individuality and community will help you align your approach during interviews, showcasing how you can contribute to their unique environment.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlight instances where you've motivated staff to exceed performance goals, as this aligns perfectly with the role's expectations.
✨Tip Number 3
Research the latest trends in the hospitality industry, particularly in fast food. Being knowledgeable about current challenges and innovations can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with current or former KFC employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, giving you an edge in your application process.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality Manager at KFC. Highlight your leadership skills and experience in managing teams, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in the hospitality industry. Emphasise your ability to drive performance, manage operations efficiently, and create a positive team culture.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've led teams and exceeded performance goals in previous positions.
Showcase Your People Skills: In your application, highlight your ability to connect with people and build strong teams. Share anecdotes that demonstrate your capability to handle tough conversations and create an inclusive environment.
How to prepare for a job interview at KFC UK
✨Show Your Leadership Skills
As a Hospitality Manager, it's crucial to demonstrate your ability to lead a team effectively. Share examples of how you've motivated and developed your team in previous roles, highlighting any specific achievements or improvements you drove.
✨Understand the Brand
Familiarise yourself with KFC's values and culture. Be prepared to discuss how you align with their mission of creating an unforgettable guest experience and how you can contribute to building a strong community within the restaurant.
✨Prepare for Performance Metrics
Since the role involves owning KPIs, come ready to discuss how you've successfully managed performance metrics in the past. Be specific about the targets you’ve met and how you plan to drive results in this new position.
✨Emphasise Your People Skills
KFC values individuals who can build strong teams and handle tough conversations. Prepare to share instances where you've resolved conflicts or fostered a positive work environment, showcasing your interpersonal skills.
