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- Tasks: Conduct customer due diligence and risk assessments for corporate clients.
- Company: Join Trustly, a leader in human-centric online payments, connecting businesses globally.
- Benefits: Enjoy 20-30 days holiday, team outings, wellness support, and more perks.
- Why this job: Be part of a dynamic team driving innovation in the fast-paced payments industry.
- Qualifications: 2+ years in customer due diligence; strong analytical skills and attention to detail required.
- Other info: Collaborate with Sales, Tech, Compliance, and Legal teams while reporting to the KYC Manager.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Merchant KYC Analyst role at Trustly
Join to apply for the Merchant KYC Analyst role at Trustly
Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.
About the KYC Team at Trustly
The main purpose of the Merchant KYC team is to conduct customer due diligence processes (CDD) and risk assessment of prospective merchants delivered by the Sales team and to conduct recurring follow-up CDD on existing clients (corporate/institutional) and partners.The team is part of the larger Financial Crime Operations team, which consists of AML operations, transaction screening, monitoring and reporting (SAR).
About the role
Due to our rapid growth and commitment to excellent internal service, we\’re hiring a Merchant KYC Analyst. In this role, you will be primarily responsible for conducting customer due diligence (CDD) for new corporate clients and managing ongoing CDD and monitoring for existing ones in accordance with Trustly\’s Global Risk Assessment. You\’ll dive deep to understand the prospect\’s line of business and purpose of business relationship with Trustly, regulatory/licensing requirements, flow of funds, and their organisational structure. This role involves close teamwork with our Sales, Tech, Compliance, and Legal departments, and you\’ll report directly to the KYC Manager.
Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.
About the KYC Team at Trustly
The main purpose of the Merchant KYC team is to conduct customer due diligence processes (CDD) and risk assessment of prospective merchants delivered by the Sales team and to conduct recurring follow-up CDD on existing clients (corporate/institutional) and partners.The team is part of the larger Financial Crime Operations team, which consists of AML operations, transaction screening, monitoring and reporting (SAR).
About the role
Due to our rapid growth and commitment to excellent internal service, we\’re hiring a Merchant KYC Analyst. In this role, you will be primarily responsible for conducting customer due diligence (CDD) for new corporate clients and managing ongoing CDD and monitoring for existing ones in accordance with Trustly\’s Global Risk Assessment. You\’ll dive deep to understand the prospect\’s line of business and purpose of business relationship with Trustly, regulatory/licensing requirements, flow of funds, and their organisational structure. This role involves close teamwork with our Sales, Tech, Compliance, and Legal departments, and you\’ll report directly to the KYC Manager.
Who you are
- Ensure that the CDD documentation submitted is accurate and complete
- Conduct investigations using internal and external sources to independently verify submitted CDD documentation or complete missing pieces (where applicable)
- Communicate with Sales department and sometimes with the prospective merchant directly to clarify or acquire missing information
- Perform sanctions and PEP screening using internal tools
- Conduct enhanced due diligence using internal and external sources
- Perform adverse media research
- Compile and maintain customer profiles, document key findings and rationale
- Conduct follow up CDD & monitoring routines on existing corporate clients and partners
- Deal with ad-hoc matters related to existing client base (transfers of agreements, regulatory & licensing affairs, group agreements and etc.) involving Legal and Compliance teams where necessary
- Keep all relevant internal records up-to-date
- Maintain customer profiles, document key findings and rationale behind decisions
- Escalate findings internally when necessary and take part in further discussions with internal or external stakeholders
- Perform monitoring routines on customers’ online presence
- Conduct risk-based follow-up CDD whenever necessary
Who you are
- 2+ years of corporate and institutional customer due diligence, underwriting or onboarding experience in the regulated environment, corporate banking or financial services
- Knowledge of EU regulatory landscape
- Critical/analytical thinking; ability to prioritize and differentiate between what is a distraction and what really matters
- Ability to work under pressure in a rapidly changing, high-growth environment
- Ability to make a rational decision considering relevant risks and take responsibility for such decisions
- Highest ethical standards
- Ability to work independently under minimal supervision when necessary
- Attention to detail, natural curiosity and desire to drill down to the root of the matter
- Highly organized and cooperative skills
- Superb verbal and written command of the English language
- Knowledge of SQL considered an advantage
Our Fantastic Benefits
20 to 30 days of holiday (depending on location) to support a healthy work-life balance
Monthly team outing allowance to enjoy social events with your colleagues
Parental leave top-up additional support for new parents
Daily breakfast and on-site perks to make your workday smoother
Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
PLUS additional benefits designed to enhance your work-life experience!
Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Merchant KYC Analyst employer: Trustly
Contact Detail:
Trustly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchant KYC Analyst
✨Tip Number 1
Familiarise yourself with the EU regulatory landscape, as this knowledge is crucial for a Merchant KYC Analyst role. Understanding the specific regulations and compliance requirements will not only help you in your day-to-day tasks but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Develop your analytical skills by practising case studies related to customer due diligence (CDD). Being able to showcase your critical thinking and decision-making abilities will set you apart from other candidates, especially in a fast-paced environment like Trustly.
✨Tip Number 3
Network with professionals in the financial services and compliance sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly increase your chances of landing an interview at Trustly.
✨Tip Number 4
Brush up on your SQL skills, as having a basic understanding of databases can be advantageous in this role. Being able to navigate data effectively will not only help you in your responsibilities but also show your initiative and readiness to contribute to the team.
We think you need these skills to ace Merchant KYC Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Merchant KYC Analyst. Familiarise yourself with customer due diligence processes and the regulatory landscape to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in corporate and institutional customer due diligence or similar roles. Mention specific examples that demonstrate your analytical skills and ability to work under pressure.
Showcase Your Skills: Make sure to highlight your critical thinking, attention to detail, and organisational skills. If you have knowledge of SQL or experience in a regulated environment, be sure to include that as well.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for Trustly's mission. Explain why you want to be part of their team and how you can contribute to their goals.
How to prepare for a job interview at Trustly
✨Understand the KYC Process
Familiarise yourself with the customer due diligence (CDD) processes and risk assessment methods used in the KYC field. Be prepared to discuss how you would approach verifying documentation and conducting investigations, as this will be a key part of your role.
✨Showcase Your Analytical Skills
Highlight your critical thinking and analytical abilities during the interview. Be ready to provide examples of how you've prioritised tasks or made decisions based on risk assessments in previous roles, especially in regulated environments.
✨Demonstrate Team Collaboration
Since the role involves close teamwork with various departments, share experiences where you've successfully collaborated with others. Emphasise your communication skills and how you can effectively work with Sales, Tech, Compliance, and Legal teams.
✨Research Trustly and Its Values
Before the interview, take time to understand Trustly's mission and values, particularly their focus on innovation and human-centric payments. This knowledge will help you align your answers with the company's goals and demonstrate your genuine interest in the role.
