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- Tasks: Join our housekeeping team to ensure guest comfort and cleanliness in a luxury hotel.
- Company: The Peninsula London is a high-profile flagship hotel known for exceptional service.
- Benefits: Enjoy competitive pay, service charge, life insurance, and wellness perks like gym access.
- Why this job: Be part of an award-winning team in a luxurious setting with opportunities for growth.
- Qualifications: 1+ year experience in luxury hotel housekeeping; passion for quality service and hygiene.
- Other info: Flexible hours and a supportive work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
The Peninsula London is pleased to announce that we are seeking Room Attendants that will work within our housekeeping team and report to the supervisor and coordinator.
This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charge, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key Accountabilities
- Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
- To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
- Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
- Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
General requirements
- Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
- Passion and appreciation of quality luxury hotel service and hygiene standards.
- Excellent time management and organization, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
At the Peninsula London, we look after:
Your financial wellbeing
- Excellent salary package
- Generous service charge distributed equitably to all colleagues
- Life Insurance
- Enhanced company contribution on pension plan
Your medical care
- Medical cash plans including optical and dental coverage
- Enhanced maternity and paternity leave plan
Your daily health routine
- State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers room
- Colleague restaurant with healthy and balanced 24/7 food offerings
- On-site occupational health and safety nurse and wellbeing education sessions
Other perks:
- High street and online shopping discounts
- Rewards and recognition initiatives
- Dry cleaning for uniforms and work attire
We are delighted to receive your CV and will liaise with suitable candidates directly.
AMRT1_UKCT
Room Attendant employer: The Peninsula London
Contact Detail:
The Peninsula London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarize yourself with the Peninsula Principles. Understanding these principles will help you align your service approach with the hotel's standards, showcasing your commitment to providing exceptional guest experiences.
✨Tip Number 2
Highlight your previous experience in luxury hotels during your interactions. Share specific examples of how you've maintained high hygiene standards and personalized service, as this will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your time management skills by discussing how you efficiently handle multiple tasks in a fast-paced environment. This is crucial for a Room Attendant role where promptness is key.
✨Tip Number 4
Show your adaptability and positive attitude during any conversations or interviews. The ability to work under pressure while maintaining a cheerful demeanor is highly valued in the hospitality industry.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in housekeeping, especially in luxury hotels. Detail your responsibilities and achievements to showcase your ability to maintain high hygiene standards and provide exceptional service.
Showcase Your Skills: Mention specific skills that align with the job description, such as time management, organization, and adaptability. Provide examples of how you've successfully handled pressure in past roles.
Personalize Your Application: Tailor your CV and cover letter to reflect the values and principles of The Peninsula London. Mention your passion for quality service and how you can contribute to their luxurious environment.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at The Peninsula London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in a luxury hotel environment. Share specific examples of how you have provided exceptional service in previous roles, highlighting your commitment to guest satisfaction.
✨Demonstrate Attention to Detail
Since the role involves maintaining high cleanliness standards, be prepared to discuss how you ensure attention to detail in your work. Mention any specific cleaning techniques or organizational skills that help you excel in housekeeping tasks.
✨Highlight Your Time Management Skills
Time management is crucial in this role. Be ready to provide examples of how you prioritize tasks and manage your time effectively, especially when handling multiple rooms or requests under pressure.
✨Familiarize Yourself with Peninsula Principles
Research and understand the Peninsula Principles before your interview. Being able to discuss these principles and how you can embody them in your daily work will show your alignment with the hotel's values and commitment to excellence.
