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For Companies At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and service standards.
- Company: Join a reputable hotel known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts on stays.
- Why this job: Be part of a dynamic team that values excellence and customer care.
- Qualifications: Previous experience in housekeeping or management is preferred.
- Other info: Opportunity for career growth within a thriving hospitality environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
General Scope and Purpose
To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach
To take control and ownership for the management of the housekeeping department within theoverall policies and controls established by the company and hotel General Manager,ensuring that the brand values and standards are delivered and budge…
ZIPC1_UKCT
Head Housekeeper employer: Michels & Taylor
Contact Detail:
Michels & Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with our brand values and standards. Understanding what we stand for will help you demonstrate how your experience aligns with our expectations during the interview.
✨Tip Number 2
Prepare examples of how you've delivered excellent customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to meet customer needs.
✨Tip Number 3
Showcase your leadership skills by discussing your experience in managing teams. Highlight any successful strategies you've implemented to improve efficiency or team morale in housekeeping.
✨Tip Number 4
Research common challenges faced in housekeeping management and think about how you would address them. This will demonstrate your proactive approach and problem-solving abilities during discussions.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Head Housekeeper position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and management experience. Use specific examples from your past roles to demonstrate how you have successfully managed a team and delivered excellent service.
Highlight Relevant Experience: In your CV, focus on your previous roles in housekeeping or hospitality management. Emphasise any achievements related to improving service standards, managing budgets, or leading a team effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Head Housekeeper role.
How to prepare for a job interview at Michels & Taylor
✨Showcase Your Customer Service Skills
As a Head Housekeeper, your role revolves around delivering excellent customer service. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to customer satisfaction.
✨Demonstrate Leadership Experience
Highlight your experience in managing teams and ensuring high standards within the housekeeping department. Discuss any challenges you've faced and how you overcame them, showcasing your ability to lead and motivate staff effectively.
✨Understand Brand Values
Familiarise yourself with the company's brand values and standards before the interview. Be ready to discuss how you can uphold these values in your role as Head Housekeeper, ensuring that your approach aligns with the company's vision.
✨Prepare for Budget Management Questions
Since the role involves budget control, be prepared to discuss your experience with financial management in previous positions. Think of examples where you've successfully managed costs while maintaining quality, as this will show your capability in handling the financial aspects of the role.
